Reviews of Hotel Central - das kleine Boutique Hotel am Achensee 4 stars
Karwendelstraße 56, 6213 Pertisau, Austria
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Reviewed: 6 August 2025 · Stayed in August 2025
Verified reviewThe location is just wonderful - a gorgeous lake on one side and mountains on the other. The hotel is clean and well-maintained, staff is very friendly and breakfast was really good. Access to the sister hotel’s spa is a huge benefit - it’s a super relaxing place with a very nice restaurant. Everything we ate was absolutely delicious.
There are a few discrepancies between information on Booking.com and the hotel’s website / information book.
Dear Irina, Thank you very much for your visit and your wonderful review! We are delighted to hear that you enjoyed your stay with us and felt completely comfortable. We're especially pleased that you appreciated the location, our service, and the breakfast – and that you were able to relax at the spa in our sister hotel. Thank you also for pointing out the discrepancies between the information on Booking.com and our website or information booklet. We will, of course, look into this immediately to ensure that future guests receive clear and consistent information. We would be very happy to welcome you back again soon! Warm regards, Your familiy Rieser
Dear Irina, Thank you very much for your visit and your wonderful review! We are delighted to hear that you enjoyed your stay with us and felt completely comfortable. We're especially pleased that you appreciated the location, our serv… Show more
Reviewed: 20 July 2025 · Stayed in June 2025
Verified reviewThe hospitality of its staff, the comfort of its rooms, and the excellent breakfast.
N/A
Reviewed: 3 March 2025 · Stayed in December 2024
Verified reviewReviewed: 21 August 2024 · Stayed in August 2024
Verified reviewBooked Junior Suite but this is more like a 2 bed apartment - beautiful views from the balcony and living room. Wonderful breakfast with a lot of care to the products. About a 10 minute walk to the lake also we had great pizza to go from Don Danilo’s.
Reviewed: 19 February 2024 · Stayed in February 2024
Verified reviewGreat food
Reviewed: 17 October 2023 · Stayed in August 2023
Verified reviewReviewed: 28 September 2023 · Stayed in September 2023
Verified reviewPictures on booking mostly from another hotel. Restaurant doesn’t work. Spa located on the distance about 7km , but not in the hotel. Also stuff asking to pay in cash. The reason: they prefer cash. We were upset and felt deceived.
Dear guest, We would first like to thank you for your visit to our hotel and we are very sorry that your stay did not meet your expectations. We have received your review and would like to respond to your comments. You booked your room an hour before arrival (around 5:00 p.m.) and unfortunately the conditions did not meet your expectations. We have kindly offered to find another hotel and cancel your room free of charge to ensure you have a pleasant stay. Unfortunately, you did not accept this offer. Regarding the photos on our Booking.com page, we would like to make it clear that these are 4 pictures of our partner hotel, where we offer you the opportunity to use the spa free of charge, even in the summer months, in addition to our hotel's own spa. Our own spa has a variety of amenities including 5 saunas, an outdoor hot tub, various relaxation areas and a tea & chat room. We are sorry that you were disappointed that our restaurant is closed during the summer months. This information is available on Booking.com, on our website and in all other brochures at our hotel. At no time did we claim that our restaurant was open. Regarding payment, we would like to point out that you actually paid your bill with your card. While we prefer cash or bank transfer due to the high fees, we also accept credit card payments to accommodate our guests' needs. We are very disappointed with your review because we offered you when you arrived that you could look for another hotel if you were not satisfied with our services and you had imagined something else. Writing a review after that is more than unacceptable Best regards, Your Rieser family
Dear guest, We would first like to thank you for your visit to our hotel and we are very sorry that your stay did not meet your expectations. We have received your review and would like to respond to your comments. You booked your room an… Show more
Reviewed: 12 August 2023 · Stayed in August 2023
Verified reviewReviewed: 7 August 2023 · Stayed in July 2023
Verified reviewAs others have said the breakfast was excellent. The service was exceptional - they upgraded us without asking to a suite with a second bedroom which made all the difference.
Hot tub wasn't operational but a small quibble.
Reviewed: 25 July 2023 · Stayed in July 2023
Verified reviewRooms are clean and beds are good. Most of the property are from high quality wood which we liked a lot. Breakfast also is great and lots of varieties.
1- One of the property pictures on the hotel page on Booking.com contains instructions to the guests and is written in Arabic language. It has a lot of strange things and contain Discrimination language. Booking.com shall review this and take an action. 2- loundry service requested for two days but they keep saying we are understaffed and can't make it. Iron was requested and not provided either. 3- there is a small kitchen in the apartment but no any kitchenware or even water kettle. We have asked them they said it's not for cooking and you can only use the refrigerator! In conclusion, The property is excellent if they overcome some issues that needs some efforts!
Reviewed: 24 July 2023 · Stayed in July 2023
Verified reviewThe sauna area, Location and breakfast
We didn't like that the cleaning personal tried to enter twice without knocking before the normal checkout time. Also it was noted that payment was only available in cash but the person in front of us payed with a card.
Reviewed: 24 July 2023 · Stayed in July 2023
Verified reviewNot too big, very friendly, very clean (wooden floor in rooms!), excellent breakfast, great location in walking distance to lake.
The fitness room seemed to be used for storage; no bench to use dumbbells with.
Reviewed: 16 July 2023 · Stayed in July 2023
Verified reviewJunior Suite is a full fledged flat actually - two big bedrooms, very nice living room, two balconies, kitchen and lots of space all-in-all. Everything was just fine, view on mountains was gorgeous, breakfast was rich in choice and delightful. We didn’t check the wellness zone - will do next time there!
The hotel is a bit far from the lake, it takes 10 minutes walking to get there.
Reviewed: 4 July 2023 · Stayed in July 2023
Verified reviewReviewed: 26 June 2023 · Stayed in June 2023
Verified reviewThe hotel and location were lovely, great staff and lovely rooms however the leaflets they gave had some out of date information such as restaurant opening days. The bar also closes at 18:00 so if you're wanting evening drinks this isn't the hotel for you. Other than that it was lovely
Reviewed: 2 June 2023 · Stayed in May 2023
Verified reviewBreakfast wonderful. Coffee excellent.
Reviewed: 1 March 2023 · Stayed in February 2023
Verified reviewReviewed: 6 February 2023 · Stayed in February 2023
Verified reviewClean spacy room. Food. Very kind and friendly staff.
They dont accept any payment cards. You can pay only cash or via bank transfer.
Reviewed: 5 January 2023 · Stayed in January 2023
Verified reviewSuperb location, easy to find, easy to park. It’s 5 mins walk from the ski lift, also from the see. Staff is very friendly. The room is standard, but clean, with balcony. Nice warm in the winter. The food is superb, exceptionally good and culinary. The breakfast is awesome. The spa and wellness is well equipped, multiple saunas and a jacuzzi (whirlpool).
Reviewed: 28 December 2022 · Stayed in December 2022
Verified review