While the reception staff were generally helpful, our late-night arrival was an unpleasant experience. We were concerned that it took long for someone to respond at the front desk and open the main door. As we were tired and it was very late night so we felt disappointed, especially since we had notified you of our late arrival several times.

We had a very good stay. The location, cleanliness, and well-equipped facilities were all excellent. We also appreciated the satisfactory room size and the quick, pleasant cleaning service. The team's swift and helpful communication before our arrival was also a standout.

Stayed in August 2025

Excellent location

Stayed in August 2025

A view would have made it perfect

Location was amazing and lots of space

Stayed in August 2025

Would like the option of the the air conditioning reaching 17

Black out blinds, good sound proofing and air conditioning that reached as low as 18 Staff has the attitude of really wanting to help

Stayed in August 2025

Nothing

A very nice older property - we enjoyed our stay here. Very good location close to Stephansplatz. Good size room, clean and comfortable.

Stayed in August 2025

The apartment was clean and spacious. The air conditioning worked well and we were very centrally located.

Stayed in August 2025

A truly perfect stay! The location is right in the city center, with a parking lot next door offering discounted rates for hotel guests. The room was extremely spacious, fully equipped, and spotlessly clean. We had a wonderful three-day stay, and I’m certain that if I return to Vienna, I will definitely stay here again.

Stayed in August 2025

Nothing!

Excellent location. Everything pretty much nearby. We got two studio apartments that were next to each other. Our two adult kids had one (two separate twin beds) and we had one next door. The 2 bedroom apartment was not available at the time of our booking but this turned out better. Our kids loved it. We requested that and we got that. We were on the 5th floor, the reception is on the 3rd floor. The elevator is great, beautiful. The inside of the building is very nice luxurious looking. The staff were very courteous and helpful. This is a serviced apartment, so if you want there is daily cleaning. They did our laundry for a very reasonable price. If you wanted to turn in a bag of laundry for wash and hand dry it was only 10 euros per bag. If you wanted it ironed etc that was going to be extra, but we did not need that. On the day before we left we asked the staff if we turned in the laundry in the morning if we could get another bag by that day since we were leaving the next day, and they got it done. Good coffee pods in the kitchenette. They even had a decaf pod which I usually do not find in most of my stays. One of the bathrooms in the studio was a walk in shower. The other one is a bathtub, with a shower but if you wanted a more comfortable shower, get the studio with the walk in shower. We traveled for 2 weeks three different cities, and this was the best apartment we stayed in. Excellent and highly recommended.

Stayed in August 2025

Great location, 5min walk from St Stephanplatz, easy to get around from the hotel

Stayed in August 2025

24 hour personal reception was great. Easy process. Good communication. We chose a basic room which was essentially a large hotel room with a kitchen nook, desk and small sitting area with table and chair. Perfect for a 2 night stay for 2 people.

Stayed in August 2025

Lots of construction in the area when we stayed there

Very large room

Stayed in May 2025

Location & layout

Stayed in July 2025

Breakfast was not nearby. Difficult to find a full breakfast around.

The location was walking distance to the main city sights. The apartment was beautiful old architecture. The second bedroom was tiny but we had room in the main bedroom and living room. 2 bathrooms was terrific. Loved the design of the furniture. Loved the old building and elevator. Would stay here again.

Stayed in July 2025

Excellent apartment in great location. Really nice breakfast delivered to your door. All the staff were very friendly and helpful Would highly recommend

Stayed in July 2025

For some people, it would be important to know that there can be a few steps in some of the apartments. Also in my apartment, while the shower was fine, it was in a tub and some people are unable to step over the edge of a tub. So ask if these things matter for you. The other consideration is that because you are in the center, it almost never makes sense to take public transportation to a site in or around the center and therefore you really must do a lot of walking. Transportation is so good that for some people, staying farther out and right by a Transportation hub may work better.

Easy to reach from airport train an d walking distance to everything in the center. Comfortably furnished. Very nice touches like good choice of Nespresso coffees and both herbal and regular teas. Bright room. Nice to know there was overnight staff, just in case. Friendly staff. Beautiful old building, well updated. Variety of restaurants nearby. Stubentor U and S Bahn near.

Stayed in July 2025

Two steps down from the kitchenette to the bedroom although we knew this before we booked.

A nice apartment close to the historic city centre. There is a Spar supermarket nearby and it is a 40 minute walk from the Vienna main railway station.

Stayed in July 2025

Apartment was excellent and very nice breakfast was delivered to our apartment at 7.30 daily

Stayed in July 2025

Difficult to find even with google maps No parking 🅿️

Quite apartment with air condition 👍 Wide Clean

Stayed in July 2025

Clean , comfortable studio in great location

Stayed in July 2025

Location and cleanliness

Stayed in July 2025

No

It has excellent location. Very close to the center of the main scenic spots.

Stayed in July 2025

Parking

Clean, location

Stayed in June 2025

Nothing

Everything we needed for our stay.

Stayed in June 2025

Steps from bedroom into the bathroom during the night

The location and the layout of the hotel

Stayed in June 2025