Reviews of Alpenschlössl Boutique Appartements & Rooms
Moos 16, 6167 Neustift im Stubaital, Austria

Loading
Guests also reviewed these properties:
Chasseneuil-du-Poitou, France
Oberthal, Germany
Park City, United States
Greenville, United States
Lidgetton, South Africa
Barcelona, Spain
Kasauli, India
Braşov, Romania
How guest reviews work
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We use a weighted review system which means that the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
- Politically sensitive comments
- Promotional content
- Illegal activities
- Personal or sensitive information (e.g. emails, phone numbers or credit card info)
- Swear words, sexual references, hate speech, discriminatory remarks, threats, or references to violence
- Spam and fake content
- Animal cruelty
- Impersonation (e.g. if the writer is claiming to be someone else)
- Any violation of our review guidelines.
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
Guidelines and standards for Reviews
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
Translations disclaimer
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
Reviewed: 3 September 2025 · Stayed in August 2025
Verified review- great location base for transport and hikes - lovely size room for me, as solo traveller. I have stayed in other places that have been smaller
- no English channels on TV - I was lucky that a lady was there when I arrived and called receptionist who came to check me in. I think it looks like reception isn’t manned.
Reviewed: 29 March 2025 · Stayed in March 2025
Verified reviewReviewed: 24 March 2025 · Stayed in March 2025
Verified reviewReviewed: 14 March 2025 · Stayed in March 2025
Verified reviewReviewed: 14 March 2025 · Stayed in March 2025
Verified reviewReviewed: 21 February 2025 · Stayed in February 2025
Verified reviewReviewed: 16 February 2025 · Stayed in February 2025
Verified reviewSpacious apartment, clean, warm, well equipped kitchen. Very nice sauna and chillout space. Available parking. Good location, silence. Big bathroom with bath and shower.
Dear Michal, thank you very much for your great valuation and kind words. We are very happy that you enjoyed your time at the Stubai Valley. It was a pleasure to have you as a guest at our Alpenschlössl and we hope to welcome you again soon. We wish you all the best, Lisa and the Alpenschlössl Team.
Dear Michal, thank you very much for your great valuation and kind words. We are very happy that you enjoyed your time at the Stubai Valley. It was a pleasure to have you as a guest at our Alpenschlössl and we hope to welcome you again soon… Show more
Reviewed: 12 February 2025 · Stayed in December 2024
Verified reviewReviewed: 16 January 2025 · Stayed in December 2024
Verified reviewI was satisfied with everything, clean and well equipped room, fine service, beautiful wellness! All nice what I need for my couple free days. I like Neustif im Stubatail. I love this place.
Little bit far to go to shuttle bus by foot with skiing equipment and what a pity that public swimming pool in Neustif was shut.
Dear Renata, thank you very much for your valuation. We are very happy that you enjoyed your time at the Stubai Valley. It was a pleasure to have you as a guest at our Alpenschlössl and we hope to welcome you soon again. We wish you all the best, Lisa and the Alpenschlössl Team.
Dear Renata, thank you very much for your valuation. We are very happy that you enjoyed your time at the Stubai Valley. It was a pleasure to have you as a guest at our Alpenschlössl and we hope to welcome you soon again. We wish you all the… Show more
Reviewed: 18 December 2024 · Stayed in December 2024
Verified reviewI liked the room and easiness to book and comfortable stay. And of course the sauna.
No breakfast but I new this before so I took it myself.
Dear Henny, thank you very much for your valuation. We are very happy that you enjoyed your time at the Stubai Valley. We are renovating our Appartements & Rooms in spring 2025, so I hope you come visit us next year to see the result. It was a pleasure to have you as a guest at our Alpenschlössl. We wish you all the best, Lisa and the Alpenschlössl Team.
Dear Henny, thank you very much for your valuation. We are very happy that you enjoyed your time at the Stubai Valley. We are renovating our Appartements & Rooms in spring 2025, so I hope you come visit us next year to see the result. I… Show more
Reviewed: 11 December 2024 · Stayed in December 2024
Verified reviewReviewed: 25 November 2024 · Stayed in November 2024
Verified reviewNice and modest room. Very clean, great bathroom, comfortable bed and pillow. Parking space was more than plenty. The spa was also sweet (only "problem" with it were the door the sauna's and Turkish bath's door, which let heat out). Receptionist was really nice, as well as the ladies cleaning the rooms. Very accessible, consider booking this place, the price is beyond worth it.
Dear Massimo, thank you very much for your valuation and your kind words. We are very happy that you enjoyed your time at the Stubai Valley. We are renovating our Appartements & Rooms in spring 2025, so I hope you come visit us next year to see the result. It was a pleasure to have you as a guest at our Alpenschlössl. We wish you all the best, Lisa and the Alpenschlössl Team.
Dear Massimo, thank you very much for your valuation and your kind words. We are very happy that you enjoyed your time at the Stubai Valley. We are renovating our Appartements & Rooms in spring 2025, so I hope you come visit us next yea… Show more
Reviewed: 13 September 2024 · Stayed in September 2024
Verified reviewReviewed: 8 September 2024 · Stayed in August 2024
Verified reviewclean and quiet room, convenient to town and other sightseeing spots, kettle for hot water available
missing a fridge to store cold drinks and milk
Dear Lynn, thank you very much for your valuation and your kind words. We are very happy that you enjoyed your time at the Stubai Valley. We are renovating our Appartements & Rooms in spring 2025, so I hope you come visit us next year to see the result. It was a pleasure to have you as a guest at our Alpenschlössl. We wish you all the best, Lisa and the Alpenschlössl Team.
Dear Lynn, thank you very much for your valuation and your kind words. We are very happy that you enjoyed your time at the Stubai Valley. We are renovating our Appartements & Rooms in spring 2025, so I hope you come visit us next year t… Show more
Reviewed: 10 August 2024 · Stayed in July 2024
Verified reviewEverything was perfect
Dear Maria, thank you very much for your great valuation and your kind words. We are very happy that you enjoyed your time at the Stubai Valley. It was a pleasure to have you as a guest at our Alpenschlössl and we would be happy to welcome you again soon. We wish you all the best, Lisa and the Alpenschlössl Team.
Dear Maria, thank you very much for your great valuation and your kind words. We are very happy that you enjoyed your time at the Stubai Valley. It was a pleasure to have you as a guest at our Alpenschlössl and we would be happy to welcome … Show more
Reviewed: 11 May 2024 · Stayed in April 2024
Verified reviewGood size apartment, near to facilities. Good little sauna and spa. Love the area and been to Neustift many times before so perfect location for us.
Confusion over paying local taxes in cash (no English spoken) so wasn’t sure what was required when they came to our door on the first morning after arriving. They were very persistent to get it paid very quickly! Sofa bed not very comfortable. Reception unattended most of the time.
Reviewed: 26 March 2024 · Stayed in February 2024
Verified reviewVery good Spa, comfortable check-in, very friendly staff, but no english
Dear Monika, thank you very much for your valuation and your kind words. It was a pleasure to have you as a guest at our Alpenschlössl and we would be happy to welcome you again soon. We wish you all the best, Lisa and the Alpenschlössl Team.
Dear Monika, thank you very much for your valuation and your kind words. It was a pleasure to have you as a guest at our Alpenschlössl and we would be happy to welcome you again soon. We wish you all the best, Lisa and the Alpenschlössl Tea… Show more
Reviewed: 13 March 2024 · Stayed in March 2024
Verified reviewN/A
All my personal information was left on the front desk (including passport number). Not good for data protection. Access was open to anyone (no door code needed during the day).
Dear Nadine, thank you very much for your valuation. We are constantly trying to improve and will be happy to accept your suggestions. It was a pleasure to have you as a guest at our Alpenschlössl and we would be happy to welcome you again. We wish you all the best, Lisa and the Alpenschlössl Team.
Dear Nadine, thank you very much for your valuation. We are constantly trying to improve and will be happy to accept your suggestions. It was a pleasure to have you as a guest at our Alpenschlössl and we would be happy to welcome you again.… Show more
Reviewed: 10 March 2024 · Stayed in March 2024
Verified reviewReviewed: 14 February 2024 · Stayed in February 2024
Verified reviewReviewed: 31 December 2023 · Stayed in December 2023
Verified reviewClean room,warm,plenty of hot water anytime of the day or evening. There was kettle and cups which is very nice to have coffee in the morning. It. Was very kind on the house to leave bottle of wine and biscuits. Smart tv is very good choice we loved it. If it would of been old one that would of been as minus.
Pillows in the room too soft. There is no little fridge to keep little things like maybe jogurt or some snacks during the late cold evenings after hard day work learning how to ski at slopes..on day of arrival it would be nice to have few sachets of coffee and tea and few sugars. With few sachets of milk I think everyone would be very delighted. Not enough hangers only 2. Could be generous at least 6 we were 2of us so used only 1each it's not enough.
Dear Azuolas, thank you for your great valuation and your kind words. We will consider your suggestions. It was a pleasure to have you as a guest at our Alpenschlössl and we would be happy to welcome you again soon. We wish you all the best, Lisa and the Alpenschlössl Team.
Dear Azuolas, thank you for your great valuation and your kind words. We will consider your suggestions. It was a pleasure to have you as a guest at our Alpenschlössl and we would be happy to welcome you again soon. We wish you all the best… Show more
Reviewed: 14 December 2023 · Stayed in December 2023
Verified reviewReviewed: 16 April 2023 · Stayed in April 2023
Verified reviewGood location, cleanness, private terrace and sauna inside the appartment.
Too soft pillows
Dear Arnoldas, thank you for your great valuation and your kind words. It was a pleasure to have you as a guest at our Alpenschlössl and we would be happy to welcome you again soon. We wish you all the best, Lisa and the Alpenschlössl Team.
Reviewed: 24 February 2023 · Stayed in January 2023
Verified reviewExcellent location close to the centre
Could have a refrigirator in the room. No elevator
Dear Milan, thank you for your valuation. Yes the single rooms don't have a elevator, but the appartements do and thank you for the tip with the fridge, we always try to improve ourselves. We would be happy to welcome you again and wish you all the best, Lisa and the Alpenschlössl Team.
Dear Milan, thank you for your valuation. Yes the single rooms don't have a elevator, but the appartements do and thank you for the tip with the fridge, we always try to improve ourselves. We would be happy to welcome you again and wish… Show more