9.1

Reviews of ARCOTEL AQ Wien 4 stars

8 Althanstraße, 09. Alsergrund, 1090 Vienna, Austria

  • Nemanja

    Reviewed: 31 August 2025 · Stayed in August 2025

    Verified review
  • Tomas

    Reviewed: 25 August 2025 · Stayed in August 2025

    Verified review
  • Simona

    Reviewed: 17 August 2025 · Stayed in August 2025

    Verified review

    Everything! Excellent hotel and staff

    Property response:

    Dear Simona, Thank you so much for your wonderful feedback and your 100% recommendation! We are truly delighted to know that you enjoyed everything about your stay and that both our hotel and our team left such a positive impression. Your kind words are a great motivation for us, and we look forward to welcoming you back for another excellent stay in the future. Warm regards, Your ARCOTEL AQ Team

    Dear Simona, Thank you so much for your wonderful feedback and your 100% recommendation! We are truly delighted to know that you enjoyed everything about your stay and that both our hotel and our team left such a positive impression. Your… Show more

    ARCOTEL AQ Wien
    21 August 2025
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  • 7.0 Good
    Szymon

    Reviewed: 17 August 2025 · Stayed in August 2025

    Verified review

    Newly built, fresh interior, everything was clean. Nights were quiet and relaxing

    Missing a fridge to cool you drinks, no shoehorn in the room. Annoying check in process with tablets, instead of a real person at the reception

    Property response:

    Dear Szymon, Thank you for sharing your feedback with us. We are pleased to hear that you appreciated the fresh interior design, cleanliness, and the quiet, restful nights in our newly built hotel. We are sorry to learn that the check-in process with the tablets was not to your preference. Please allow us to mention that our reception is staffed 24 hours a day, and our team is always happy to personally assist guests with the self check-in system to ensure a smooth arrival experience. We also value your suggestions regarding a fridge for drinks and a shoehorn in the room. Feedback like yours helps us to continuously improve our facilities and services. It would be our pleasure to welcome you back and provide you with another comfortable and relaxing stay. Warm regards, ARCOTEL AQ – Management Team

    Dear Szymon, Thank you for sharing your feedback with us. We are pleased to hear that you appreciated the fresh interior design, cleanliness, and the quiet, restful nights in our newly built hotel. We are sorry to learn that the check-in … Show more

    ARCOTEL AQ Wien
    21 August 2025
  • Theyab

    Reviewed: 16 August 2025 · Stayed in July 2025

    Verified review
  • Susan

    Reviewed: 13 August 2025 · Stayed in August 2025

    Verified review

    Beautiful new hotel lovely decor well situated close to public transport and places to eat

    Nothing

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  • Emil

    Reviewed: 12 August 2025 · Stayed in August 2025

    Verified review
  • Sebastijan

    Reviewed: 11 August 2025 · Stayed in August 2025

    Verified review

    They have no parking. So I did not even visit the hotel. I will not pay 50 EUR for parking in public garage. In that case they should include the parking price into the price of the room and not tricking people and not even letting them to cancel.

    Property response:

    Dear Sebastijan, Thank you for your feedback. We are very sorry that you decided not to stay with us due to the parking situation. We would like to clarify that we do not have our own hotel parking spaces, but we work with a public parking garage nearby from which you can take an elevator directly to the hotel. Our guests receive special discounted rates there, which are significantly lower than €50 per day. It is important to us that this information is communicated transparently before booking, and we will use your comments to ensure this is made even clearer in the future. Your ARCTOTEL AQ Team

    Dear Sebastijan, Thank you for your feedback. We are very sorry that you decided not to stay with us due to the parking situation. We would like to clarify that we do not have our own hotel parking spaces, but we work with a public parking … Show more

    ARCOTEL AQ Wien
    14 August 2025
  • Junien

    Reviewed: 10 August 2025 · Stayed in August 2025

    Verified review
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  • Demandersjes

    Reviewed: 8 August 2025 · Stayed in July 2025

    Verified review
  • Spela

    Reviewed: 28 July 2025 · Stayed in June 2025

    Verified review
  • Jana

    Reviewed: 20 July 2025 · Stayed in July 2025

    Verified review
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  • خالد

    Reviewed: 12 July 2025 · Stayed in July 2025

    Verified review
  • Lukas

    Reviewed: 11 July 2025 · Stayed in June 2025

    Verified review

    Very quiet. Clean. Newly renovated. Good parking.

    The rooms are quite small. The shower is not very private. for a couple It’s fine not for someone else quite intrusive.

    Property response:

    Dear Lukas, Thank you for your feedback. We are pleased to hear you enjoyed the cleanliness and quiet ambiance of our hotel. We appreciate your comments regarding the room size and shower privacy; your insights are valuable to us. Best regards, ARCOTEL AQ Wien

    Dear Lukas, Thank you for your feedback. We are pleased to hear you enjoyed the cleanliness and quiet ambiance of our hotel. We appreciate your comments regarding the room size and shower privacy; your insights are valuable to us. Best re… Show more

    ARCOTEL AQ Wien
    15 July 2025
  • John

    Reviewed: 1 July 2025 · Stayed in July 2025

    Verified review

    The fitness center could have been bigger. I didn’t realize it was located in a train station.

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  • Alexander

    Reviewed: 29 June 2025 · Stayed in June 2025

    Verified review
  • Corin

    Reviewed: 28 June 2025 · Stayed in June 2025

    Verified review
  • Aksana

    Reviewed: 24 June 2025 · Stayed in June 2025

    Verified review

    Very comfortable mattresses and pillows, modern and clean facilities, friendly staff and a very good breakfast with enough healthy options.

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  • Guido

    Reviewed: 9 June 2025 · Stayed in May 2025

    Verified review

    Great location, friendly staff

  • Rakel

    Reviewed: 5 June 2025 · Stayed in June 2025

    Verified review

    Everything new and clean. Excellent staff and the breakfast was really good

  • Viktoria

    Reviewed: 2 June 2025 · Stayed in June 2025

    Verified review

    I like everything in this hotel. Design, beauty and cleanliness. Staff is very kind and supportive. Silence in the room is amazing. Food is delicious. Location is just perfect. Also I appreciate this new concept of the hotel👍

    Nothing to say here

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