The parking area and the cost , I thought it was free, they should indicate the price , which I find honestly very expensive .

I loved that it was central and 2 minutes walk to the most awesome mall.

Stayed in August 2025

I consider this hotel my home in Vienna and I always prefer to go there.

Stayed in August 2025

Great location.friendly staff

Stayed in June 2025

Would be nice to have a refrigerator

Very nice place

Stayed in June 2025

with infants it can be bit hard when there is not even a water cooker in the room. but microwave is down in lobby.

very good for the price.

Stayed in August 2025

No fridge in the room.

We loved the hotel. It is located literally in a shopping mall, close to the coolest Danube beaches and with good connection to the city centre and airport. All was new, room was spatial and clean, breakfast was good and staff nice. The complimentary tea and apples in the lobby are a nice touch, too.

Stayed in July 2025

A less pleasant aspect for a business trip was that for rooms on the second floor one has to pass through the breakfast room on the way out. That space was crowded every morning with big tourist groups, there were lots of mixed smells, and I had to navigate around people and plates of food (there is only one path in/out and people are queing in the way). Also, when I booked the room I chose a King with a separate bathroom, and coffee/tea maker, according to the description on the website. That was supposed to be a superior room type (the first level is “Comfort”). I got a room with an open bathroom (I don’t like steam coming in the bedroom, especially in summer) and had to insist at the reception that was not compliant. The young lady on duty found another room with a closed bathroom and I moved there. The coffee/tea maker was actually an electric kettle, which was listed additionaly on the website. Apparently the descriptions are not accurate.

This was not my initial choice, as I booked the Arcotel next to the UN building, but I was notified it was undergoing renovation and I had to relocate. However, this hotel is next to the Donauzentrum mall (many options for shopping & dining), very close to the metro line (quick access to the city centre), and next to the bus stop that goes to the airport. I liked the laid back atmosphere, the overall facilities, the quiet room, and the very nice staff. I also appreciated the flexibility in requesting cleaning if desired, and having non stop access to some snacks and drinks in the lobby (there is no fridge in the room). There are plenty of good choices for breakfast.

Stayed in August 2025

Really great hotel! Perfect location for event in Donauzentrum. Super clean and modern. Big, quiet room with comfy bed and nice shower. Excellent breakfast with huge selection. Fast check-in and check-out. Nice little "snack shop" in lobby and convenient luggage storage.

Stayed in August 2025

Missing the fridge

Beautiful room

Stayed in August 2025

-

Great location, very good breakfast

Stayed in July 2025

Cleaning of rooms, not done ever day

All was good

Stayed in June 2025

Helpfull Staff and good location!

Stayed in July 2025

check in like a youth hostel

breakfast was excellent

Stayed in July 2025

I had problems to accommodate my pillow to my needs :) In exchange to a parking in the hotel’s parking garage I recommend some P+R parking near metro U1 red line, also hotel staff is kind in proposing suitable options.

Perfect location near Dunauzentrum shopping mall, practically next door/same complex, so you have plenty of options (including some good food). Walking distance to metro U1 (red line). Parking at the hotel is rather expensive, but there are plenty of reasonable priced options close. For arrival-departure there are parking’s available in front of the hotel. Staff is super friendly, good place for meetings as they have suitable well equipped meeting rooms. Coffee breaks with snack were fabulous.

Stayed in July 2025

The chairs in the foyer and rooms are designed for midgets anyone over 1 3 m will not be able to sit comfortably

Very close to Kagran station 15 minutes to the centre of town Very good bteakfast

Stayed in July 2025

Breakfast location room

Stayed in July 2025

We missed minibar in the room where we can put water or whatever we buy outside, the rooms are pretty small so It’s a bit overpriced.

Clean, friendly staff, great breakfast, love the garden outside where I worked all the time

Stayed in July 2025

Not enough parking spots and the electric charger for cars didn’t work. The staff didnt know how to help us.

It’s placed well.

Stayed in June 2025

Amazing staff and breakfast

Stayed in June 2025

Excellent location. Was allowed a 2hr late check out

Stayed in July 2025

Price could be lower considering the location My wife didn't like shampoo and shower gel ("too masculine")

Location - close to subway, to a shopping mall, to Prater. Spacious room Our 3y.o. kid got a bed free of charge even without us having to ask Free tee and water at the reception. Kettle and tee and coffee in the room. AC worked and was quiet Breakfast possible on a terrace. Also fishtanks next to the tables. Parking in the nearby streets or shopping mall (3h gratis with a registration in their member program)

Stayed in June 2025

Expensive parking available on request.

Location, friendly staff, cleanliness, near to shopping mall.

Stayed in July 2025

Good breakfast, spacious rooms, convenient location (for using the metro)

Stayed in May 2025

I like strong powerful showers and the water pressure was a bit too weak for my liking. I had a large double bed but strangely there wasn’t one single cover, just two separate covers. But my main gripe was having no refridgerator in the room. The hotel explained that you can only take cold drinks directly from the main fridge in the reception area. When the mercury is 30 degrees Celsius every day, that sucks! Guests should be given the option of storing cold drinks in their room. In my view, the hotel should really reconsider this policy and invest in this, as it takes away from the enjoyment of what is an otherwise excellent place to stay.

The location is ideal. Right next to a giant shopping mall, with easy transport links to explore the city. There’s even an airport bus that stops in front of the hotel. The hotel itself is clean, cosy and the room was a decent size with a large comfortable bed. The breakfast is also really good.

Stayed in June 2025