Reviews of artHotel Blaue Gans 4 stars
Getreidegasse 41-43, Altstadt, 5020 Salzburg, Austria
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Reviewed: 14 August 2025 · Stayed in August 2025
Verified reviewReviewed: 12 August 2025 · Stayed in July 2025
Verified reviewReviewed: 5 August 2025 · Stayed in August 2025
Verified reviewThe location and service were exceptional. We also enjoyed a delicious breakfast.
It was very expensive but we understand that we were there at the height of festival season. It’s a beautiful boutique hotel.
Reviewed: 30 July 2025 · Stayed in July 2025
Verified reviewReviewed: 29 July 2025 · Stayed in July 2025
Verified reviewThis hotel is all about Austrian Hospitality. Right in the centre of the Altstadt.. once there.. we could walk everywhere.. see everything. Really friendly staff... compliments to them!
Perhaps the weather?
Dear Roger, Thank you so much for your fantastic review – and for calling us the place to stay for the Salzburg Festival! That truly means a lot to us. We’re delighted that you felt the spirit of Austrian hospitality and enjoyed our central location in the heart of the Altstadt. Being able to explore everything on foot is one of the great pleasures of staying here, and we're thrilled it added to your experience. Your kind words about our team are deeply appreciated – we’ll be sure to pass on your compliments. As for the weather... we’ll see what we can do next time! 😉 We hope to welcome you again for another festive and memorable stay in Salzburg! Warmest regards, Your team at Arthotel Blaue Gans
Dear Roger, Thank you so much for your fantastic review – and for calling us the place to stay for the Salzburg Festival! That truly means a lot to us. We’re delighted that you felt the spirit of Austrian hospitality and enjoyed our centr… Show more
Reviewed: 23 July 2025 · Stayed in July 2025
Verified reviewBest location possible in old town and there is a shortcut to the nearest public garage A through the museum nearby. Breakfast is good, and our maisonette apartment is spacey and comfortable, art design without being too strange. Receptionist are passionate and polite, nothing to complain
The slippers should be of higher quality
Reviewed: 21 July 2025 · Stayed in July 2025
Verified reviewDear Elizabeth, Thank you so much for your lovely review – we're delighted to hear that you had such a wonderful stay with us! It's fantastic to know that you felt so well cared for by our team, and that you enjoyed the comfort and cleanliness of your room. We’re also happy you found the location ideal for exploring Salzburg, even if there’s always room for small improvements. We look forward to welcoming you back next time – it will be a pleasure to host you again! Warmest regards, Your team at Arthotel Blaue Gans
Dear Elizabeth, Thank you so much for your lovely review – we're delighted to hear that you had such a wonderful stay with us! It's fantastic to know that you felt so well cared for by our team, and that you enjoyed the comfort an… Show more
Reviewed: 17 July 2025 · Stayed in July 2025
Verified reviewThe breakfast was delicious. Loved being on the Getreidemarkt.
Dear Rose Marie, What a joy to read your kind words – thank you so much for your wonderful review! We are truly honored to be counted among the best hotels you’ve stayed in during your travels. It means the world to us. We're especially glad you enjoyed our breakfast and the unique atmosphere of the Getreidegasse – it’s such a special part of Salzburg, and we love sharing it with our guests. Your feedback is a great motivation for our entire team. We hope to welcome you back soon for another memorable stay with us! Warmest regards from Salzburg, Your team at Arthotel Blaue Gans
Dear Rose Marie, What a joy to read your kind words – thank you so much for your wonderful review! We are truly honored to be counted among the best hotels you’ve stayed in during your travels. It means the world to us. We're especia… Show more
Reviewed: 8 July 2025 · Stayed in July 2025
Verified reviewBreakfast v good. Location excellent.
Dear Declan, Thank you so much for your excellent review! We're thrilled to hear you enjoyed our breakfast, appreciated the top location, and felt comfortable throughout your stay. Your kind words about our team, cleanliness, and beds mean a lot to us. We’ve noted your feedback on facilities and value — and we’re always working on fine-tuning the experience. We look forward to welcoming you back soon! Warm regards, Team Blaue Gans
Dear Declan, Thank you so much for your excellent review! We're thrilled to hear you enjoyed our breakfast, appreciated the top location, and felt comfortable throughout your stay. Your kind words about our team, cleanliness, and beds… Show more
Reviewed: 5 July 2025 · Stayed in May 2025
Verified reviewReviewed: 30 June 2025 · Stayed in June 2025
Verified reviewReviewed: 29 June 2025 · Stayed in May 2025
Verified reviewClean and stylish, in the heart of the old town.
WiFi was really poor. It only really worked in the bathroom. This was a big issue for us.
Dear Katherine, Thank you for your review and for highlighting the cleanliness, style, and prime location of our hotel. We're pleased to know you enjoyed your stay in the heart of the Old Town. We sincerely regret the inconvenience caused by the Wi-Fi connection. Your feedback is extremely valuable, and we’re already working on improving our network to ensure a more reliable experience in the future. We hope to welcome you again soon—under even better conditions. Warm regards, Your Hotel Team
Dear Katherine, Thank you for your review and for highlighting the cleanliness, style, and prime location of our hotel. We're pleased to know you enjoyed your stay in the heart of the Old Town. We sincerely regret the inconvenience ca… Show more
Reviewed: 27 June 2025 · Stayed in June 2025
Verified reviewReviewed: 25 June 2025 · Stayed in June 2025
Verified reviewLocation location location Very comfortable hotel and an absolutely amazing breakfast.
It would have been nice to have tea making facilities. Otherwise it was brilliant.
Hi Karen, thank you so much for your wonderful feedback! We are really glad to hear that you had a very good time with us. But we are so sorry that you were not aware of our new Maxi Bar. Just a few months ago, we opened it on the 1st floor, right across from the reading room. It’s available nonstop and offers chilled drinks, coffee, tea and small snacks – perfect for any time of day or night. We would be happy to present our Maxi Bar to you during your next visit. Warm regards, your Blaue Gans team
Hi Karen, thank you so much for your wonderful feedback! We are really glad to hear that you had a very good time with us. But we are so sorry that you were not aware of our new Maxi Bar. Just a few months ago, we opened it on the 1st floor… Show more
Reviewed: 25 June 2025 · Stayed in June 2025
Verified reviewClean, convenient, quiet, safe. Excellent location. Easy check-in and check out. Breakfast delicious. Will always stay here when visiting Salzburg.
Dear Binney, thank you so much for your kind words! Warm regards, your Blaue Gans team
Reviewed: 23 June 2025 · Stayed in June 2025
Verified reviewQuirky decor In the very centre of Salzburg: close to everything
Air conditioning very noisy. Too many stairs: like a rabbit warren. Disappointed that restaurant and bar closed on Sunday in the middle of tourist season and on a long weekend!
Dear Janusz, we would like to sincerely thank you for your nice review, though we’re sorry to hear that the circumstances you mentioned put a slight damper on your visit. Nevertheless, we truly hope to have the pleasure of welcoming you back in the future! Warm regards, your Blaue Gans team
Dear Janusz, we would like to sincerely thank you for your nice review, though we’re sorry to hear that the circumstances you mentioned put a slight damper on your visit. Nevertheless, we truly hope to have the pleasure of welcoming you bac… Show more
Reviewed: 18 June 2025 · Stayed in June 2025
Verified reviewExcellent interior design and perfect location
My room was very small, but that was expected.
Hi, thank you so much for your kind review! Your Blaue Gans team
Reviewed: 5 June 2025 · Stayed in May 2025
Verified reviewVery spacious and lovely location. Great shower and bathtub.
It should be possible to fit another bed in such a big space. 1 of us had to sleep on the sofa. There’s also not enough comfortable seating in the room downstairs. Overall it’s a great space however hasn’t been designed with practical features in mind.
Dear Deimante, thank you for taking the time to share your thoughts about your stay with us. We’re really pleased to hear that you enjoyed the generous space, our location and especially the bathroom. At the same time, we are sorry that the sleeping and seating arrangements did not fully meet your expectations. We appreciate you bringing this to our attention and will discuss your feedback internally. Kind regards, your Blaue Gans team
Dear Deimante, thank you for taking the time to share your thoughts about your stay with us. We’re really pleased to hear that you enjoyed the generous space, our location and especially the bathroom. At the same time, we are sorry that th… Show more
Reviewed: 4 June 2025 · Stayed in June 2025
Verified reviewLocation
Nothing
Hi, thank you for taking the time to rate us 9 out of 10 – we truly appreciate it. We hope to welcome you back again soon! Warm regards, your Blaue Gans team
Reviewed: 2 June 2025 · Stayed in May 2025
Verified reviewReviewed: 1 June 2025 · Stayed in May 2025
Verified reviewVery stylish and comfortable room. Excellent breakfast. Great sound proofing in the room - very quiet despite being on a very busy street. Comfortable bed and good bathroom.
Very low ceilings in bathroom/shower - its an old building but I'm not very tall. Dated T.V. in room.
Dear Caleb, thank you very much for your great feedback! We are delighted that you enjoyed the room, the breakfast and the location. We are happy to take your comments on the room facilities on board in order to offer our guests the highest level of comfort, even in historic buildings. We hope to welcome you back soon!
Dear Caleb, thank you very much for your great feedback! We are delighted that you enjoyed the room, the breakfast and the location. We are happy to take your comments on the room facilities on board in order to offer our guests the highest… Show more
Reviewed: 20 May 2025 · Stayed in May 2025
Verified reviewAmazing location right on the main shopping street. We had a lovely room which felt recently updated and modern. Everything was immaculately clean. Quirky interesting hotel with lots of interesting art throughout
The room didn’t have a minibar or fridge inside- this was not great as we couldn’t buy any snacks and keep them in the fridge. The staff member checking us in was a bit rude making us wait a long time before coming out of the back area to check us in
Hi, thank you so much for your kind feedback! We are really glad to hear that you had a very good time with us. We understand that having a fridge in your room would have made your stay even more perfect. Just a few weeks ago, we opened our Maxi Bar on the 1st floor, right across from the reading room. It’s available 24/7 and offers chilled drinks, coffee, tea and small snacks – perfect for any time of day or night. We are sorry that you may not have been aware of this and also that you did not feel welcome when you checked in. This is of course not our standard of service and we will discuss it with our reception colleagues. But we are very happy to read that you enjoyed the rest of your stay despite this and hope to welcome you again in the future! Kind regards, Daniela Schessl (Director Assistant)
Hi, thank you so much for your kind feedback! We are really glad to hear that you had a very good time with us. We understand that having a fridge in your room would have made your stay even more perfect. Just a few weeks ago, we opened our… Show more
Reviewed: 2 May 2025 · Stayed in May 2025
Verified reviewPlace to be!
Reviewed: 19 March 2025 · Stayed in March 2025
Verified reviewWhat a lovely hotel that’s clean and with kind staff! I highly recommend. It was perfectly located and was close enough to all the attractions within 15-25 minutes (walk). The breakfast was amazing and it was a great combination of a la cate and a beautiful buffet. The facility is extremely clean and well-designed.
The only thing is that, although the parking is located across the hotel, it’s a gigantic town municipal parking building that has multiple entrances and exits. If you have a problem walking and in need of a parking lot, this wouldn’t be ideal for you.
Dear Kristina, we are very happy about your kind words and would like to thank you very much for the nice review! We would also be very happy to have our own parking space for our guests, but unfortunately this is not possible due to our location in the middle of the old town. However, our loading zone is always available to you for loading and unloading your luggage. Your Blaue Gans Team
Dear Kristina, we are very happy about your kind words and would like to thank you very much for the nice review! We would also be very happy to have our own parking space for our guests, but unfortunately this is not possible due to our lo… Show more
Reviewed: 15 March 2025 · Stayed in March 2025
Verified review