Reviews of Arthur's Hotel und Apartments am Achensee 4 stars
Dorfstrasse 23, 6212 Maurach, Austria

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Reviewed: 28 August 2025 · Stayed in August 2025
Verified reviewReviewed: 23 August 2025 · Stayed in August 2025
Verified reviewExcellent modern hotel. Super room with a very large bed. Good breakfast and helpful staff. Decent pizza restaurant and bar part of the hotel.
Very close to a busy road. Room was hot with window closed but noisy with it open.
Reviewed: 18 August 2025 · Stayed in August 2025
Verified reviewModern room, top location, very good (!) breakfast, cyclists friendly, big storage room.
A little bit too loud outside due to construction (but noise isolation is solid when windows are closed)
Reviewed: 18 August 2025 · Stayed in August 2025
Verified reviewReviewed: 16 August 2025 · Stayed in August 2025
Verified reviewReviewed: 15 August 2025 · Stayed in August 2025
Verified reviewStaff was very friendly, breakfast was good, and the location was great with just 5 min to the lake by bike.
Reviewed: 13 August 2025 · Stayed in August 2025
Verified reviewReviewed: 11 August 2025 · Stayed in August 2025
Verified reviewThe comfort, design of the room, view from the balcony, service and good breakfast.
A bit noise from the street but that didn’t disturb us that much.
Reviewed: 11 August 2025 · Stayed in July 2025
Verified reviewReviewed: 8 August 2025 · Stayed in August 2025
Verified reviewLocation, view, staff and clean
Nothing
We would like to thank you very much for your positive feedback. We look forward to welcoming you back to Arthurs! Warm regards, The Arthurs team ♥
Reviewed: 4 August 2025 · Stayed in August 2025
Verified reviewFab family room with a view and balcony. Lovely breakfast.
Thank you very much for visiting us and for the great review. We look forward to seeing you again and send you our warmest regards. The team at Arthurs ♥
Reviewed: 22 July 2025 · Stayed in July 2025
Verified reviewLocation, friendly staff, room, clean
No one at the reception for check in, towel was not changed after 2 days use (only carried away), breakfast should be better
Reviewed: 20 July 2025 · Stayed in July 2025
Verified reviewGreat locality, fantastic brekfast and very friendly service.
Thank you very much for your positive feedback. We look forward to welcoming you back to Arthurs! Best regards The Arthurs team ♥
Reviewed: 18 July 2025 · Stayed in July 2025
Verified reviewThe view more beats than the picture
Thank you very much for your positive feedback. Best regards The team from Arthurs ♥
Reviewed: 4 July 2025 · Stayed in July 2025
Verified reviewEverything the give me upgrade to stander room to family room and i found minibar and fan to cool your room and actually was cold weather but they want to make sure everything perfect love it , near the lake and in the front of the hotel was big supermarket
Nothing
Reviewed: 3 July 2025 · Stayed in June 2025
Verified reviewView only
Customer service so bad, need air conditioning we couldn’t sleep for 3 nights as apartment rooftop which heated by the sun all the day and when it comes night time tou feel looks like sona. Moreover if you need any coustomer service you have to took long distance to other hotel located 10 minutes from apartment to asked them for tissue etc..
Reviewed: 28 June 2025 · Stayed in June 2025
Verified reviewVery spacious, luxurious room with fantastic views of the surrounding mountains. Very comfortable sofa and armchair and enormous bed. Staff were very helpful and accommodating. Excellent Italian restaurant within the building that served very tasty pasta and pizza.
Wished we had stayed longer
Reviewed: 25 June 2025 · Stayed in June 2025
Verified reviewVery nice large room with excellent view. Breakfast good.
Nothing
Thank you for visiting and for the great review! We look forward to seeing you again and sending our best regards. The team from Arthur's
Reviewed: 5 June 2025 · Stayed in June 2025
Verified reviewReviewed: 28 May 2025 · Stayed in May 2025
Verified reviewAmazing everything
The balcony was connected to the neighbors who were smoking like crazy- we had to keep the balcony closed which was a pity
Reviewed: 25 May 2025 · Stayed in May 2025
Verified reviewGood for one night
Front dest Staff she was nice . Breakfast fast was good you get what you need
Reviewed: 10 May 2025 · Stayed in May 2025
Verified reviewThe room was nice and spacious with a view on the town and a bit of Achensee. There also was a big balcony though we weren't able to use it because of the weather. Local pine shampoo and shower gel were provided, as well as a separate tap to fill up glasses and bottles with drinking water. We enjoyed the breakfast - the buffet had everything you can wish for - various sausages, salmon, variety of fruit etc. We could also order omlette or fried eggs. The staff was friendly.
Check out is a bit early but it wasn't a problem for us.
Reviewed: 6 May 2025 · Stayed in May 2025
Verified reviewReviewed: 2 May 2025 · Stayed in May 2025
Verified reviewClean comfortable room, bed, and bathroom. Wonderful and friendly staff at reception and breakfast, free parking, excellent breakfast.The restaurant downstairs very good and reasonably priced.
The hotel was further from the lake than I expected. I do recommend that guests drive further than the first view of the lake to see other parts of the lake and how large this natural beauty is.
Reviewed: 29 April 2025 · Stayed in February 2025
Verified review