Reviews of Hotel Babula am Augarten
Heinestrasse 15, 02. Leopoldstadt, 1020 Vienna, Austria

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Reviewed: 1 September 2025 · Stayed in September 2025
Verified reviewStaff was amazing!
Reviewed: 31 August 2025 · Stayed in July 2025
Verified reviewI liked the minimalistic design of the room.
The bathroom needs touch ups. Now too old. Toilet is old. Bathroom cubicle too needs to be thoroughly cleaned. The carpet was also not clean. Had visible stains and was just not clean
Reviewed: 31 August 2025 · Stayed in August 2025
Verified reviewReviewed: 28 August 2025 · Stayed in August 2025
Verified reviewLocation and how friendly the staff was
Little more cleaning
Dear Andrea, Thank you for your feedback! We’re glad you appreciated our location and friendly staff. We also take note of your comment regarding cleaning and will work to improve. We hope to welcome you back for an even better stay! Best regards, Babula Team
Dear Andrea, Thank you for your feedback! We’re glad you appreciated our location and friendly staff. We also take note of your comment regarding cleaning and will work to improve. We hope to welcome you back for an even better stay! Best… Show more
Reviewed: 28 August 2025 · Stayed in August 2025
Verified reviewReviewed: 26 August 2025 · Stayed in August 2025
Verified reviewReviewed: 26 August 2025 · Stayed in August 2025
Verified reviewReviewed: 26 August 2025 · Stayed in August 2025
Verified reviewThe room was quite big and clean. The personnel was nice and very helpful. The location is close to metro and easily accessible. There is lidl and other supermarket close to the hotel, which is very convenient.
There was no AC in the room, just the electric fan, which can be a bit hot to sleep during summer.
Reviewed: 24 August 2025 · Stayed in August 2025
Verified reviewLove the decor, we had a family room on the 3rd with a balcony and it was lovely
No AC in the room
Dear Attila, Thank you so much for your wonderful feedback and perfect rating! We’re delighted to hear that you loved the décor and enjoyed your family room with a balcony – it’s always special when our guests feel at home. We do understand your note about the lack of AC, especially during warmer days, and we’ll continue working on ways to make the rooms as comfortable as possible. We look forward to welcoming you and your family back again for another lovely stay! Best regards, Babula Team
Dear Attila, Thank you so much for your wonderful feedback and perfect rating! We’re delighted to hear that you loved the décor and enjoyed your family room with a balcony – it’s always special when our guests feel at home. We do understan… Show more
Reviewed: 23 August 2025 · Stayed in July 2025
Verified reviewLocation
The futonbed was broken
Thank you for your feedback. We’re glad you appreciated the location, and we’re sorry to hear about the futon bed. We’ll make sure this is checked right away. We hope to welcome you again for a more comfortable stay!
Reviewed: 22 August 2025 · Stayed in June 2025
Verified reviewReviewed: 21 August 2025 · Stayed in August 2025
Verified reviewSuper clean. Simple but well appointed rooms and bathrooms. Loved the location. Friendly staff
Although this is very common in most hotels, it would be nice to have (nice) shampoo separate from body wash. Also a kettle/coffee facilities in the room
Dear Laura, Thank you for your kind words! We’re glad you enjoyed the cleanliness, location, and the friendliness of our team. Your feedback about toiletries is very helpful. As for the kettle, we do have them available at reception—next time just let us know and we’ll be happy to provide one. We’d love to welcome you back again soon! Best regards, Babula Team
Dear Laura, Thank you for your kind words! We’re glad you enjoyed the cleanliness, location, and the friendliness of our team. Your feedback about toiletries is very helpful. As for the kettle, we do have them available at reception—next ti… Show more
Reviewed: 21 August 2025 · Stayed in August 2025
Verified reviewReviewed: 21 August 2025 · Stayed in July 2025
Verified reviewReviewed: 20 August 2025 · Stayed in August 2025
Verified reviewReviewed: 20 August 2025 · Stayed in July 2025
Verified reviewThe room was clean and the bed comfortable.
The room was extremely warm, and there was only a fan. There was no fridge, so we couldn't have cool water to drink. Although the bathroom was clean, there was an unpleasant smell coming from the basin.
Dear Vasileios, Thank you for sharing your experience with us. We’re glad to know that you found the room clean and the bed comfortable, as we always aim to provide a cozy and pleasant stay for our guests. We’re also very sorry to hear about the challenges you faced with the temperature in the room and the smell in the bathroom. Your comments are truly valuable, and we will take them into consideration as we continue working on improvements to make our guests’ stays more enjoyable. We hope to have the opportunity to welcome you back and provide you with an even better experience next time. Best regards, Babula Team
Dear Vasileios, Thank you for sharing your experience with us. We’re glad to know that you found the room clean and the bed comfortable, as we always aim to provide a cozy and pleasant stay for our guests. We’re also very sorry to hear abou… Show more
Reviewed: 20 August 2025 · Stayed in August 2025
Verified reviewReviewed: 18 August 2025 · Stayed in May 2025
Verified reviewSpacious room
Kinda hostel like.
Dear Sierra Trias, Thank you for your feedback! We’re glad you enjoyed the location, cleanliness, and spacious room. We appreciate your note and hope to welcome you again soon. Best regards, Babula Team
Reviewed: 18 August 2025 · Stayed in August 2025
Verified reviewVery nice and lofty room with big windows overlooking the neighbourhood. Staff was friendly and helpful and the whole place had a very nice and relaxed atmosphere. Fairly close to Pratenstern and a short walk to the inne city, so easy to get to and from. Very clean and well maintained, can recommend.
Its more of a hipster style hotel. For the traveller who expects international comfort it might not be the best, no AC and a very small elevator. For us it was fine.
Dear Andreas, Thank you for the thoughtful review! We’re glad you enjoyed the spacious room, the relaxed atmosphere, and our convenient location and we’d be happy to welcome you back anytime! Best regards, Babula Team
Reviewed: 18 August 2025 · Stayed in June 2025
Verified reviewThe location
Fan was too little for the room
Dear Federica, Thank you for your feedback! We’re glad you enjoyed the location and our team’s service. We’ll keep your comments about the room in mind as we work on improvements. We’d be happy to welcome you again! Best regards, Babula Team
Dear Federica, Thank you for your feedback! We’re glad you enjoyed the location and our team’s service. We’ll keep your comments about the room in mind as we work on improvements. We’d be happy to welcome you again! Best regards, Babula T… Show more
Reviewed: 16 August 2025 · Stayed in August 2025
Verified reviewThe location was good. Uban was +-10 min by walk, and the trampoline 5 min. Nearby was the supermarket and cosmetics market. To the city centre by the uban 10 minutes. At hotel breakfast 7:30 - 12:30. Al was clean, and room service every day.
Dear Olena, We’re delighted you enjoyed the convenient location, nearby transport, shops, and attractions, as well as our long breakfast hours. It’s also great to hear you appreciated the cleanliness and daily room service. We’d be very happy to welcome you back on your next visit to Vienna! Kind regards, Babula Team
Dear Olena, We’re delighted you enjoyed the convenient location, nearby transport, shops, and attractions, as well as our long breakfast hours. It’s also great to hear you appreciated the cleanliness and daily room service. We’d be very hap… Show more
Reviewed: 14 August 2025 · Stayed in August 2025
Verified reviewThe light of the bathroom is not adapt to make-up and the bathroom is without bidet and window. The phon doesn't work. The room is dirty with a bed too short maybe for a child, considering that I am 1.62 cm so my feet go out to the bed. The elevator seems to be not very sure. The person at the reception are lazy and not so kind.
Reviewed: 14 August 2025 · Stayed in August 2025
Verified reviewReviewed: 14 August 2025 · Stayed in August 2025
Verified reviewReviewed: 13 August 2025 · Stayed in August 2025
Verified reviewNice room
Dear Natalie, Thank you for your review! We’re glad you enjoyed your room and hope to welcome you back for an even more comfortable stay in the future. Best regards, Babula Team