Reviews of Austria Trend Hotel Europa Graz Hauptbahnhof 4 stars
Bahnhofgürtel 89, Lend, 8020 Graz, Austria
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Reviewed: 3 September 2025 · Stayed in August 2025
Verified reviewReviewed: 31 August 2025 · Stayed in August 2025
Verified reviewBig room and bathroom with tube, nice view on train station, the noise from the street didn't bother me. Kind staff, sauna (accomodating working hours), good breakfast, perfect location (few minutes to the main train station, around half an hour to the Schlossberg)
There were some residue of aluminium foil (pills?) on the carpet and some pieces of dust.
Dear Tanja, Thank you for your wonderful feedback. We are delighted to hear that you enjoyed your spacious room, the view, and our convenient location. Your compliments regarding our staff and breakfast are greatly appreciated. We sincerely apologize for the cleanliness issues you encountered and will ensure our housekeeping team addresses this matter. We hope to welcome you back for another enjoyable stay in the future. Best regards, Bettina Merl General Manager
Dear Tanja, Thank you for your wonderful feedback. We are delighted to hear that you enjoyed your spacious room, the view, and our convenient location. Your compliments regarding our staff and breakfast are greatly appreciated. We sincerel… Show more
Reviewed: 30 August 2025 · Stayed in August 2025
Verified reviewReviewed: 30 August 2025 · Stayed in August 2025
Verified reviewReviewed: 29 August 2025 · Stayed in August 2025
Verified reviewKind of worn and ac not great
Dear Michael, Thank you for your feedback. We appreciate your compliments, but we regret to hear that the condition of our facilities and the air conditioning did not meet your expectations. Your comments will be taken into consideration as we continually strive to enhance our guest experience. Best regards, Bettina Merl General Manager
Dear Michael, Thank you for your feedback. We appreciate your compliments, but we regret to hear that the condition of our facilities and the air conditioning did not meet your expectations. Your comments will be taken into consideration a… Show more
Reviewed: 24 August 2025 · Stayed in August 2025
Verified reviewReviewed: 24 August 2025 · Stayed in August 2025
Verified reviewReviewed: 22 August 2025 · Stayed in August 2025
Verified reviewReviewed: 21 August 2025 · Stayed in August 2025
Verified reviewReviewed: 20 August 2025 · Stayed in August 2025
Verified reviewEverything was excellent.
Dear Johannes, Thank you for your wonderful feedback! We are delighted to hear you had an exceptional experience at our hotel. We look forward to welcoming you back for another excellent stay in the future. Sincerely, Bettina Merl General Manager
Dear Johannes, Thank you for your wonderful feedback! We are delighted to hear you had an exceptional experience at our hotel. We look forward to welcoming you back for another excellent stay in the future. Sincerely, Bettina Merl General… Show more
Reviewed: 18 August 2025 · Stayed in August 2025
Verified reviewReviewed: 18 August 2025 · Stayed in August 2025
Verified reviewNice hotel, great breakfast.
Reviewed: 16 August 2025 · Stayed in August 2025
Verified reviewReviewed: 11 August 2025 · Stayed in July 2025
Verified reviewReview: This was by far the worst hotel I have ever stayed in. The room felt like a bare prison cell – no warmth, no comfort, no basic amenities. No hair dryer, no fridge, and the sink was awkwardly in the bedroom instead of the bathroom. The place felt depressing and cheap despite the high price. Absolutely no attention to guest comfort. If you value your money, your sleep, or your mood, avoid this place completely.
Dear Mr. Lilac, unfortunately your neg review was not based in our hotel, please deleate your review. You have made an error while responding it. Our rooms have all the comfort of a 4 star hotel, already we made an alert to booking.com kind regards Bettina Merl General Manager
Dear Mr. Lilac, unfortunately your neg review was not based in our hotel, please deleate your review. You have made an error while responding it. Our rooms have all the comfort of a 4 star hotel, already we made an alert to booking.com ki… Show more
Reviewed: 10 August 2025 · Stayed in August 2025
Verified reviewPerfect place, everything is near the hotel. Walking distance to center. Next to hotel is big underground parking. Reception super helpful and friendly.
Dear Eugenijus, Thank you for your kind words regarding our location, cleanliness, and the helpfulness of our staff. We are delighted to hear that you enjoyed your stay and found our amenities convenient. We look forward to welcoming you back in the future. Bettina Merl General Manager
Dear Eugenijus, Thank you for your kind words regarding our location, cleanliness, and the helpfulness of our staff. We are delighted to hear that you enjoyed your stay and found our amenities convenient. We look forward to welcoming you b… Show more
Reviewed: 10 August 2025 · Stayed in August 2025
Verified reviewReviewed: 8 August 2025 · Stayed in July 2025
Verified reviewNothing
Everythig. The hotel have an old furniture, old beds, everything is old, and smell bad.
Dear Raluca, Thank you for your feedback. We regret that your experience did not meet your expectations regarding the condition of our facilities. Your comments are valuable for our ongoing evaluation and improvement efforts. Sincerely, Bettina Merl General Manager
Dear Raluca, Thank you for your feedback. We regret that your experience did not meet your expectations regarding the condition of our facilities. Your comments are valuable for our ongoing evaluation and improvement efforts. Sincerely, B… Show more
Reviewed: 7 August 2025 · Stayed in August 2025
Verified reviewReviewed: 7 August 2025 · Stayed in July 2025
Verified reviewReviewed: 6 August 2025 · Stayed in August 2025
Verified reviewReviewed: 4 August 2025 · Stayed in August 2025
Verified reviewReviewed: 4 August 2025 · Stayed in July 2025
Verified reviewHandy for train station
Dear Bronagh, Thank you for your positive feedback. We are delighted to hear that you found our location convenient for the train station. We look forward to welcoming you again in the future. Best regards, Bettina Merl General Manager
Reviewed: 3 August 2025 · Stayed in August 2025
Verified reviewReviewed: 3 August 2025 · Stayed in May 2025
Verified reviewBed and green tea
Dear Demini, Thank you very much for your positive feedback. We are pleased to hear that you enjoyed your stay with us and particularly appreciated the bed as well as the green tea. Best regards, Bettina Merl General Manager
Reviewed: 2 August 2025 · Stayed in July 2025
Verified reviewAll!
Dear Faris, Thank you for your delightful feedback! We are thrilled to hear that you enjoyed your stay at our hotel. Your satisfaction is our top priority, and we look forward to welcoming you back in the future. Best regards, Bettina Merl General Manager
Dear Faris, Thank you for your delightful feedback! We are thrilled to hear that you enjoyed your stay at our hotel. Your satisfaction is our top priority, and we look forward to welcoming you back in the future. Best regards, Bettina Mer… Show more