Reviews of B&B HOTEL Wien-Heiligenstadt 3 stars
Heiligenstädter Straße 44, 19. Döbling, 1190 Vienna, Austria
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Reviewed: 1 September 2025 · Stayed in September 2025
Verified reviewReviewed: 1 September 2025 · Stayed in August 2025
Verified reviewReviewed: 1 September 2025 · Stayed in August 2025
Verified reviewReviewed: 28 August 2025 · Stayed in August 2025
Verified reviewReviewed: 20 August 2025 · Stayed in August 2025
Verified reviewGreat personnel and approach. Clean rooms, prepared towels, really pleasant and cosy feeling in the room.
While the breakfast was fresh, it lacked some typical hotel-breakfast dishes, such as scrambled eggs or sausages, more vegetables, or cereals. Also, breakfast was served on a rather small table, which got quickly crowded. There was only one Coffee machine, insufficient for number of guests.
Hey Roman, Thanks a bunch for your awesome feedback! We're stoked you enjoyed our friendly vibe and found the rooms to be cozy and clean. We totally hear you on the breakfast setup—more options and a bigger table would definitely make it better but we offer a value for breakfast and otherwise the cost would rise for everyone. We'll keep your thoughts in mind as we look to improve things. Hope to see you again soon! Cheers, B&B HOTEL Wien-Heiligenstadt
Hey Roman, Thanks a bunch for your awesome feedback! We're stoked you enjoyed our friendly vibe and found the rooms to be cozy and clean. We totally hear you on the breakfast setup—more options and a bigger table would definitely make it b… Show more
Reviewed: 16 August 2025 · Stayed in August 2025
Verified reviewClean
Reviewed: 14 August 2025 · Stayed in August 2025
Verified reviewReviewed: 14 August 2025 · Stayed in August 2025
Verified reviewReviewed: 10 August 2025 · Stayed in August 2025
Verified reviewReviewed: 8 August 2025 · Stayed in July 2025
Verified reviewVery polite staff, always ready to help. Good location, 20 minutes to the centre by tram, tram stop near the hotel. Clean, comfortable beds.
A small refrigerator would have been nice to have cool drinks on hand at all times. But it's not a big deal, as drinks can be purchased at the bar.
Dear Moriakova, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely Sandro
Reviewed: 4 August 2025 · Stayed in August 2025
Verified reviewI was missing family room 2+2 children
Dear Jan Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. We do have a family room for 2 adults and 2 children but we only have 2 of them, so they might have been booked out. Sincerely, Sandro
Dear Jan Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. We do have a family room for 2 adults and 2 children but we only have 2 of them, so they might have been boo… Show more
Reviewed: 3 August 2025 · Stayed in July 2025
Verified reviewReviewed: 3 August 2025 · Stayed in July 2025
Verified reviewReviewed: 3 August 2025 · Stayed in July 2025
Verified reviewReviewed: 1 August 2025 · Stayed in July 2025
Verified reviewThe decoration
Nothing
Dear Maarten, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Sandro
Reviewed: 1 August 2025 · Stayed in July 2025
Verified reviewReviewed: 27 July 2025 · Stayed in July 2025
Verified reviewReviewed: 26 July 2025 · Stayed in July 2025
Verified reviewReviewed: 24 July 2025 · Stayed in June 2025
Verified reviewGreat facility, great location
The room was not cleaned or not cleaned well for the 5 days I was there
Hey Chepkilot, Thanks a bunch for the kind words about our facilities and staff! We’re stoked to hear you enjoyed your stay overall. Sorry to hear about the room cleanliness not being up to scratch during your 5-day visit. We totally understand how important that is and will look into it. We hope to see you again! Take care, B&B HOTEL Wien-Heiligenstadt
Hey Chepkilot, Thanks a bunch for the kind words about our facilities and staff! We’re stoked to hear you enjoyed your stay overall. Sorry to hear about the room cleanliness not being up to scratch during your 5-day visit. We totally under… Show more
Reviewed: 19 July 2025 · Stayed in July 2025
Verified reviewReviewed: 16 July 2025 · Stayed in June 2025
Verified reviewReviewed: 16 July 2025 · Stayed in July 2025
Verified reviewReviewed: 14 July 2025 · Stayed in July 2025
Verified reviewThe breakfast was excellent!
We found everything really very good. Best service, kindness and attention which we appreciate most !
Dear Mariann, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, B&B Wien Heiligenstadt
Reviewed: 13 July 2025 · Stayed in July 2025
Verified reviewVery clean, comfortable beds, friendly staff, close to metro and tram stops that take you directly to the city center.
One thing that room lacked was a fridge.
Hey Krzysztof, Thanks a ton for your awesome feedback! We’re super glad to hear you enjoyed your stay with us and found everything clean and comfy. Our team really loves making guests feel at home. Hope to see you again soon! Take care, B&B HOTEL Wien-Heiligenstadt
Hey Krzysztof, Thanks a ton for your awesome feedback! We’re super glad to hear you enjoyed your stay with us and found everything clean and comfy. Our team really loves making guests feel at home. Hope to see you again soon! Take care, B… Show more
Reviewed: 30 June 2025 · Stayed in June 2025
Verified reviewClean and comfortable