We would've liked a larger window and a better view from the room. You get the same reserved table for the breakfast and dinner, for the whole stay. For us it wasn't so great, as we got a no-mountain view table, in the corner.

Super isolated location and great Alpine views, outside. Good food at breakfast and dinner. Very reasonable prices for drinks and desserts, at the auto-service bar. The Kärnten Card included in the price is really great, also and the discounted entry for the Grossglockner Alpine Road.

Stayed in August 2025

The rooms are old, need renovation for sure.

It was such an experience to spend the night at the High Alpine Road. The dinner was decent, staff was helpful. We could hit the road early to avoid crowds.

Stayed in August 2025

Check-in times are from 3 p.m. to 6 p.m., with a strict schedule. The manager's behavior made us feel uncomfortable when we checked in at 6:30 p.m.

Perched atop the mountain, offering splendid views along the Großglockner alpine road, it presents an excellent opportunity for hiking or relaxation. The staff members were exceptionally friendly and helpful. The cuisine was delightful. Dinner is served between 7:00 PM and 8:00 PM.

Stayed in August 2025

Nothing

Very nice location

Stayed in June 2025

I have my opinion written earlier. We extended our trip.

Stayed in August 2025

Only one thing: the communication should be faster.

It ican be found on the Grossglockner High Alpin Road, clean, great food, service, catering, attentive and polite staff, familiar and friendly atmosphere, cosy place. We enjoyed it very much. We extended our trip to stay at Wallackhaus more 2 days. It is highly worth staying there..

Stayed in July 2025

The location was just amazing.

Stayed in June 2025

It was a summertime ski hotel. Breakfast and dinner provided - food was very good. A help yourself bar, with use of a card linked to your room account. Views to die for. And very quiet in the evenings and overnight as the toll road it is situated on closes.

Stayed in June 2025

The hotel is on the main road and location is breathtaking. The rooms are nice, spacious and clean. Dinner and breakfast was not only delicious but pretty to look at.

Stayed in June 2025

Everything. It is there to enjoy Grossglockner High Alpine Road during the season 🙂

Stayed in June 2025

It is still about 20 minutes to drive to the glacier. The check-in time is a narrow window. I made it in time but you will be left on the street if you arrive late after 6 PM. Dinner time also has a short window.

Room with beautiful mountain view. Very surprisingly clean for a mountain property. Available draft beer at affordable price.

Stayed in July 2025

The elevator was officially out of order, but surprisingly some were still able to use it ... Not a big issue, but it would have been easier to carry our suitcases upstairs with it.

Beautiful area, kind staff, clean rooms as expected. :) Ideal location, if you would like to discover the region of the Grossglockner. Unlimited free coffee, tea, syrups in the restaurant. Panorama sauna. And last, but not least discounted entry ticket to the Grossglockner Hohalpenstrasse.

Stayed in June 2025

Nothing

Amazing place: fantastic location, the most delicious food we had in Austria, helpful staff. Great spa area. I would be back for the food and wine! Loved it all

Stayed in June 2025

Nothing to say

Exceptional place to stay! Everything smelled so clean, the food was delicious and the staff were so friendly. Then there is the view!!! So glad we found this place.

Stayed in June 2025

Nothing.

Great location up in the mountains. Good mountain hotel ambience.

Stayed in June 2025

Well if the pre-registration is a must, please let us know. And looks late check in is not liked by the staff.

The location is superb, especially after driving through all the sharp turns at night, it’s just located there like a safe harbor. And the room and furniture are pretty new. Great location.

Stayed in June 2025

Amazing location! Super friendly staff! Great breakfast and dinmer! Huge room, nice sauna with a view, easy parking.

Stayed in June 2025

Self service beer was hard to take, huge amount of foam

Food, people, location, sauna

Stayed in June 2025

That we had to leave

This is an amazing location along the spectacular Grossglockner Alpine scenic highway. It makes you feel on top of the world surrounded by alpine peaks. The hotel was one of the most unique experiences we have ever had. We got the half board rate with breakfast and dinner included and the food was excellent. Gourmet coffee, tea and water with flavored syrups were included and available 24/7. Then there was assorted beer and wine, snacks, sumptuous deserts and some of the best ice cream ever that you could get 24/7 by using a automated self serve kiosk. Each room was given a card to scan to purchase items and it was charged at checkout. It was a system built on honesty. They have a outstanding wellness area including 2 saunas, a relaxation room and a jacuzzi. There was also an activity room with ping pong, foosball and darts. The rooms were simple but very clean and comfortable with most having mountain views. The staff was very helpful in our inability to speak the local language. We had toured for 12 days and this hotel was the highlight for our group of 5.

Stayed in May 2025

Perfect Stuff Location - perfect place amazing sunsets Self service breakfast with big choice of the food. Nice view from window, size of the room is sufficient Tasty Coffee, Tea, water - for free.

Stayed in January 2025

Maybe to organise possible evening trop to village at least once a week?

Really nice and great staff! Really good food and self service of coffee & tea FoC! Great location.

Stayed in January 2025

Can’t think of a single thing! Bring a good book, coloring book for kids and a fun game!

This is the BEST Refugio! 3 gondola rides and then they pick you up in a snowmobile to get to the lodge which is so cozy. The food is lovely and the view from every room is gorgeous. We loved the wellness room and they were so nice!!

Stayed in December 2024

remove cows

nice food, but in strict schedule

Stayed in October 2024

The only thing that was missing was a mini fridge in the room. We had to throw out a lot of travel food, and some medications need to be stored in the fridge. Otherwise, everything was perfect 👌

I loved the set up with the meals and self service. The hotel is beautiful, better than the photos, everywhere are amazing views. An exrodinary place to stay, I wish we could have stayed longer.

Stayed in October 2024