Reviews of Wallackhaus RegioJet Hotels 3 stars
Untertauern 20, 9844 Heiligenblut, Austria

Loading
Guests also reviewed these properties:
Aachen, Germany
Punta del Este, Uruguay
Amritsar, India
Montgomery, United States
Kuching, Malaysia
Arco, Italy
Metulla, Israel
Chiclayo, Peru
How guest reviews work
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We use a weighted review system which means that the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
- Politically sensitive comments
- Promotional content
- Illegal activities
- Personal or sensitive information (e.g. emails, phone numbers or credit card info)
- Swear words, sexual references, hate speech, discriminatory remarks, threats, or references to violence
- Spam and fake content
- Animal cruelty
- Impersonation (e.g. if the writer is claiming to be someone else)
- Any violation of our review guidelines.
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
Guidelines and standards for Reviews
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
Translations disclaimer
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
Reviewed: 22 August 2025 · Stayed in August 2025
Verified reviewReviewed: 19 August 2025 · Stayed in August 2025
Verified reviewSuper isolated location and great Alpine views, outside. Good food at breakfast and dinner. Very reasonable prices for drinks and desserts, at the auto-service bar. The Kärnten Card included in the price is really great, also and the discounted entry for the Grossglockner Alpine Road.
We would've liked a larger window and a better view from the room. You get the same reserved table for the breakfast and dinner, for the whole stay. For us it wasn't so great, as we got a no-mountain view table, in the corner.
Reviewed: 17 August 2025 · Stayed in August 2025
Verified reviewIt was such an experience to spend the night at the High Alpine Road. The dinner was decent, staff was helpful. We could hit the road early to avoid crowds.
The rooms are old, need renovation for sure.
Reviewed: 15 August 2025 · Stayed in August 2025
Verified reviewPerched atop the mountain, offering splendid views along the Großglockner alpine road, it presents an excellent opportunity for hiking or relaxation. The staff members were exceptionally friendly and helpful. The cuisine was delightful. Dinner is served between 7:00 PM and 8:00 PM.
Check-in times are from 3 p.m. to 6 p.m., with a strict schedule. The manager's behavior made us feel uncomfortable when we checked in at 6:30 p.m.
Reviewed: 10 August 2025 · Stayed in June 2025
Verified reviewVery nice location
Nothing
Reviewed: 8 August 2025 · Stayed in August 2025
Verified reviewI have my opinion written earlier. We extended our trip.
Reviewed: 8 August 2025 · Stayed in July 2025
Verified reviewIt ican be found on the Grossglockner High Alpin Road, clean, great food, service, catering, attentive and polite staff, familiar and friendly atmosphere, cosy place. We enjoyed it very much. We extended our trip to stay at Wallackhaus more 2 days. It is highly worth staying there..
Only one thing: the communication should be faster.
Reviewed: 3 August 2025 · Stayed in August 2025
Verified reviewReviewed: 30 July 2025 · Stayed in June 2025
Verified reviewReviewed: 26 July 2025 · Stayed in June 2025
Verified reviewReviewed: 20 July 2025 · Stayed in June 2025
Verified reviewThe location was just amazing.
Reviewed: 17 July 2025 · Stayed in June 2025
Verified reviewIt was a summertime ski hotel. Breakfast and dinner provided - food was very good. A help yourself bar, with use of a card linked to your room account. Views to die for. And very quiet in the evenings and overnight as the toll road it is situated on closes.
Reviewed: 10 July 2025 · Stayed in June 2025
Verified reviewThe hotel is on the main road and location is breathtaking. The rooms are nice, spacious and clean. Dinner and breakfast was not only delicious but pretty to look at.
Reviewed: 9 July 2025 · Stayed in June 2025
Verified reviewEverything. It is there to enjoy Grossglockner High Alpine Road during the season 🙂
Reviewed: 8 July 2025 · Stayed in June 2025
Verified reviewReviewed: 8 July 2025 · Stayed in July 2025
Verified reviewRoom with beautiful mountain view. Very surprisingly clean for a mountain property. Available draft beer at affordable price.
It is still about 20 minutes to drive to the glacier. The check-in time is a narrow window. I made it in time but you will be left on the street if you arrive late after 6 PM. Dinner time also has a short window.
Reviewed: 6 July 2025 · Stayed in June 2025
Verified reviewFriendly staff, good diner
The room was end-of-life and requires some renovations (night lamp hangs loose, door handle of bathroom not synchronized...)
Reviewed: 4 July 2025 · Stayed in June 2025
Verified reviewBeautiful area, kind staff, clean rooms as expected. :) Ideal location, if you would like to discover the region of the Grossglockner. Unlimited free coffee, tea, syrups in the restaurant. Panorama sauna. And last, but not least discounted entry ticket to the Grossglockner Hohalpenstrasse.
The elevator was officially out of order, but surprisingly some were still able to use it ... Not a big issue, but it would have been easier to carry our suitcases upstairs with it.
Reviewed: 4 July 2025 · Stayed in June 2025
Verified reviewAmazing place: fantastic location, the most delicious food we had in Austria, helpful staff. Great spa area. I would be back for the food and wine! Loved it all
Nothing
Reviewed: 1 July 2025 · Stayed in June 2025
Verified reviewExceptional place to stay! Everything smelled so clean, the food was delicious and the staff were so friendly. Then there is the view!!! So glad we found this place.
Nothing to say
Reviewed: 28 June 2025 · Stayed in June 2025
Verified reviewGreat location up in the mountains. Good mountain hotel ambience.
Nothing.
Reviewed: 26 June 2025 · Stayed in June 2025
Verified reviewThe location is superb, especially after driving through all the sharp turns at night, it’s just located there like a safe harbor. And the room and furniture are pretty new. Great location.
Well if the pre-registration is a must, please let us know. And looks late check in is not liked by the staff.
Reviewed: 22 June 2025 · Stayed in June 2025
Verified reviewAmazing location! Super friendly staff! Great breakfast and dinmer! Huge room, nice sauna with a view, easy parking.
Reviewed: 5 June 2025 · Stayed in June 2025
Verified reviewReviewed: 3 June 2025 · Stayed in June 2025
Verified reviewFood, people, location, sauna
Self service beer was hard to take, huge amount of foam