We stayed 2 nights and saw 2 bugs the same bug ..accordingly I couldn’t sleep ..I felt like there is bed bug but didn’t see any..just feeling because I saw the 2 bugs earlier ..other than this the hotel is clean, cost, hostesses are friendly and breakfast was average with basics. I overall like it ..

It is simple, rates are perfect comparing to other hotels and location is good

Stayed in August 2025

The only small downside was the early check-out time at 10 AM, which felt a bit rushed. Other than that, everything was perfect. I would definitely recommend this place and would love to stay here again!

I had a wonderful stay at this hotel! It’s cozy, clean, and has a very pleasant scent throughout the property. The room was surprisingly spacious and included a balcony, which was a great bonus. Free parking is available, which made things very convenient. The location is excellent — very close to all the main attractions.

Stayed in August 2025

The hotel is far from the centre and the buses are so late, you have to rent a car. The place has no elevator with no one to help you with luggages.

The best thing is the Zell am see card which allowed as for 5 days of heaven vacation. The breakfast is included within the price. The staff are amazing and cooperative. The place is quiet.

Stayed in August 2025

Just some staff were a bit rube with guests in a different language

Everything! They were very friendly, especially the owner

Stayed in July 2025

Not enough towels and beds were not exactly what was described. Toilet in the room was leaking so had to open/close the water manually.

Staff and breakfast was great.

Stayed in July 2025

Nowhere to plug hairdryer in the bathroom. One working plug in bathroom is normal...

We've been in this hotel 8 years ago, and almost nothing changed. The staff is great, breakfast is basic, every day the same, but wery usefull. The hotel is old, design wise dated, but mostly functional. Although it seems old, everything is working, and rooms are wery clean.

Stayed in June 2025

There was a good selection of food and drink for breakfast. The location was excellent with Kaprun and Zell Am See close by. A good place to stay when wanting to visit the Großglockner.

Stayed in May 2025

We only stayed here one night but it was very comfortable and quiet. Lots of options for breakfast and the staff were friendly.

Stayed in February 2025

Room 114 needs a bit of tlc, shower control tap was snapped off - made it difficult to regulate temperature of water and the water was scolding if you were unlucky. The plug in the basin was broken. We were hot in the apartment so went to put the fan on by switching over tv socket with fan socket and blue sparks came out the wall…. So we didn’t use it. The other sockets all seemed a little dodgey too. This is supposed to be helpful feedback, just a bit of maintenance required, not negative.

Breakfast was great, sauna was an added bonus after a days ski, and family room was great to hangout with everyone. Plenty of parking

Stayed in February 2025

The location is perfect for reaching the AreitXpress. The breakfast was very good.

Stayed in February 2025

Old furniture. We found mold and spider web.

Free parking, warm temperature, good internet and friendly personal.

Stayed in February 2025

No kettle in the rooms. No access to any self catering at all. Considering the onsite restaurant is rarely open even when the hotel is full this is just silly. Guests ought to be able to make their own tea or hot chocolate after a long day skiing. If the restaurant was a shared kitchen instead, I’d give this place 10/10. To get dinner you need to walk 10 mins in the snow each night. Single Shuttle bus that returns to the hotel after skiing was pointless and we never did manage to find it. Bus/train home means a 5-10min walk in ski boots… We stayed at Christmas and this place was very expensive at this time. Would be better to add a double sofa bed to the enormous room and save us the expense of the second room.

Beautiful BIG rooms, hot showers with good pressure, bath available. Comfy beds. Heated. And blackout curtains if you need them. The breakfast was excellent! Eggs to order and a very extensive range of other options: cheeses, meats, cereals, yoghurts, fruit and REAL coffee! Free morning shuttle to the slopes appreciated. Staff were amazing- super helpful and always someone who spoke English.

Stayed in January 2025

no lift

staff were very helpfull room size was good location parking breakfast

Stayed in September 2024

- no acess to rooms by elevator so hard with a stroller - very old fitting (90s), old furniture - poor shower quality, not stable hot water flow - no A/C so might be hot in summer

- nice breakfast, customly prepared eggs for you every morning, small variaty but quality is good - Zell am summer card included in price - private parking

Stayed in September 2024

Very good breakfast.

Stayed in September 2024

The carpet on the floor in the hallways could be renewed or proper cleaned. Some wooden trim in the rooms was loosened. Small damage in the bath tub.

Location in a quiet neighbourhood, very friendly staff, parking spot, spacious rooms with furniture. Very nice breakfast

Stayed in September 2024

In the evening, the room is dark. The room lacks light (in my opinion).

Staff are helpfull, room is a little old, but very clean, bed is big and comfort. Free parking. 5 minutes walking to the trainstop. Good breakfast. With summer card we travel for free with trains, Zell and Kaprun cable cars and boat. And have a free access to a lot of attractions.

Stayed in August 2024

From the first time it is not clear how the breakfast works, and what we would use for the breakfast. I would recommend to share a cards with explanatory information.

Staff is very friendly. Location is good. Parking is an important issue.

Stayed in August 2024

Nothing

Very nice

Stayed in August 2024

Would have liked air con as it was warm

Everything second stay here and still love it

Stayed in August 2024

We arrived by car at the accommodation, where we found free parking. The accommodation met all our requirements, although the hot water seemed to run out in the evening. The breakfast was sufficient and salmon was also available! The price of the room included the Summer Pass, which was a really great advantage, as it allowed you to visit almost all the attractions for free! The staff was friendly and helpful.

Stayed in June 2024

No refrigerator in the room, which in summer is very helpful.

Excellent breakfast and hospitable personnel. Very convenient location and large parking space. Good for staying with kids.

Stayed in July 2024

Towels were not changed daily.Breakfast was limited with options

Property is enhanced with breath taking views of Mountains .Hence it was soothing and comfy for me . Public transportation was well connected as there is Train station just nearby.

Stayed in July 2024

Breakfast was limited

Rooms were big and neat clean.

Stayed in June 2024