Pool is slightly cold, but gorgeous! Completely worth the cold plunge.

I liked everything. The staff were very friendly. Breakfast was good. They were very kind to international travelers from all over the world.

Stayed in July 2025

Lovely hotel and the owner was truly welcoming. The restaurant was closed in my stay, yet was nicely appointed. The room had a nice bright sitting space and close to the therme, yet has its own sauna and spa facilites which were very nice also.

Stayed in February 2025

To increase ramp for luggage if possible.

The staff are nice and friendly, the front desk lady is super helpful, nice and kind. This is my best experience in Austria ever! Would like to come back to stay here in the future.

Stayed in April 2025

Great breakfast

Stayed in April 2025

I really enjoy every day in the hotel and Bad Ischl. I wish I could come back

Stayed in March 2025

Open bathroom. The layout of the premises is also complicated. We got lost. There're random short flights of stairs here and there which make lugging a large luggage a bit of a hassle since there's no ramp.

The room is unique with many windows and with a nice view. However, the bathroom is not entirely closed, so we made do with it by using a towel as a screen. Kaiservilla is just a short walk away. The breakfast was very good.

Stayed in December 2024

Indoor pool was a bit cold (admittedly very minor nick pick)

Nice room, good location - loved the breakfast

Stayed in January 2025

Excellent reception lady and facilities, wonderful spa with a pool

Stayed in December 2024

Very nice and helpful staff, really enjoyed our time spent there

Stayed in November 2024

Comfortable and have swimming pool

Warm and quiet

Stayed in November 2024

Great location, just in front of Kaiservilla, opposite the supermarket and a bus station. Sauna and pool. Spacious and lovely decorated room.

Stayed in October 2024

Location is very convenient for the town centre and for the station. It was quiet - got a good night's sleep - and had an attractive view from my room, being close to the entrance to the park of the Kaiser Villa. Room was spacious and well laid out. Breakfast was particularly good. Staff were friendly and helpful, particularly when it came to working out which train services were running following serious disruption caused by prolonged heavy rain.

Stayed in September 2024

The internet speed is a bit slow, which does not match the status of a 4-star hotel. Since they have the financial resources to build such nice rooms, why is the Wi-Fi so slow?

The location is great, with a bus stop nearby where you can take routes 150, 541, and 546. There are also restaurants and a SPAR supermarket. The room is spacious, equipped with a floor-standing air conditioner and a small refrigerator.

Stayed in September 2024

- The hotel is like a maze! In order to reach my room, I had to take the elevator up, but then needed to go a couple of stairs down and then climb up 20 or so stairs. I didn't understand at first why the receptionist insisted on taking me to my room when I first checked in, but I wouldn't have been able to find my room on my own... - Nowhere to open your suitcase other than the floor, which is uncomfortable. There was supposedly space for a suitcase in the closet, but it was odd-shaped and could only fit a closed carry-on size suitcase. A luggage rack would be a great addition. - The safe was an old mechanic model that was hard to operate, especially since it was located at floor level inside the closet. - No coffee machine or even a kettle in the room.

- Great location, right in the middle of town, so it's easy to reach everywhere by foot, including the central train and bus station, which is about 10 mins away. - There are several restaurants and shops nearby, including a supermarket. - Clean, comfortable and quiet room. - I ordered a single room, but received what was clearly a double room, which was a nice surprise. - Nice internal design for the room and it also smelled great! - Breakfast is included. - Slippers were provided, which was a nice touch. - Friendly woman at reception when I checked in. - I would stay again.

Stayed in August 2024

I loved everything

Everything. Perfect setting, staff, facility and food

Stayed in August 2024

Regarding the room,the room itself seemed a little dated in comparison to the more modern bathroom but this is a minor quibble and wouldn't stop me considering using this hotel again.

The hotel is next door to the Kaiser Villa and Park and well positioned for exploring the town of Bad Ischl.It's also only about 5 mins walk from the train/bus station.Nice hotel overall with friendly staff.Nice room,the bathroom seemed particularly modern.

Stayed in August 2024

Only one fan provided, no air conditioning, very hot

There is a swimming pool, overall it's good

Stayed in August 2024

No AC

Nice location and breakfast

Stayed in July 2024

- nothing to add

- Hotel location is perfect, only a walk to the old center, 1 minute to the swimming pool - hotel room is very nice equiped, big and we have had a very good view from the room - breakfast was very good - enough parking spaces at the Hotel

Stayed in July 2024

The hotel is beautiful, room is spacious, and breakfast is great.

Stayed in June 2024

The safe in my room was not working & was not fixed, so I left my passports with reception.

Service was excellent! Food was fabulous, breakfast, lunch or dinner. The staff was trained.....location was superb, right in the center. Professional staff, warm service oriented, polite & warm.

Stayed in June 2024

No elevator to third floor room. Confusing layout, but only bec original owner built the hotel on his own in three different stages.

Good location. Close to bus station and Kaiservilla and park. Lovely, helpful staff. Excellent breakfast.

Stayed in May 2024

I wish the pool was just a little warmer.

The room was beautiful. Nicely decorated, lovely view. To wake up to a view of the mountains like that was spectacular. And the location right next to the palace and the town was really perfect. I also liked the pool and sauna facilities. Very friendly staff.

Stayed in March 2024

The meal was delicious!

Stayed in February 2024