Reviews of Captain's Suite
Untere Hauptstraße 63, Top 2, 7100 Neusiedl am See, Austria

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Reviewed: 4 September 2024 · Stayed in September 2024
Verified reviewWe loved the place, it was very spaceous and fully equipted. Free parking outside.
Thank you so much for being our guests!
Reviewed: 12 December 2023 · Stayed in December 2023
Verified reviewThe apartment is wonderful. You have everything you need in it. Parking is on the street in front of the house. The owner of the apartment is very kind and available for all questions. We picked up the keys easily. It is very warm in the apartment, even though the temperature outside was below 0 degrees Celsius. You can go to Vienna by train or by car, and leave your car in a garage in Vienna.
Dear Jelena, We appreciate very much your review! Thank you so much!
Reviewed: 29 October 2023 · Stayed in October 2023
Verified reviewVery very stylish and absolutely perfectly equipped apartment. Maybe a slightly risky arrangement for families with wild children :-). We didn't find anything that wasn't equipped. Even such small things as a sewing kit for repair or baking paper. As landlords of a similar holiday property in the mountains, we have been inspired and will add additional details in the equipment. As enthusiastic kitesurfers, we thank you for a very pleasant experience in the property of similarly minded owners.
Dear Zdenek, thank you so much for your kind words and review! I am so happy to read this 🙏🙏🙏
Reviewed: 25 October 2023 · Stayed in October 2023
Verified reviewExactly as on the pictures. It was clean, wet comfortable for a family of 4. We also got a cot and a high chair. I would stay there again .
Maybe just shampoo and shower gels could be improved as an additional benefit in the future.
Reviewed: 1 August 2023 · Stayed in July 2023
Verified reviewEverything was just perfect!
Many thanks, we are so happy!!
Reviewed: 12 June 2023 · Stayed in June 2023
Verified reviewReviewed: 19 March 2023 · Stayed in March 2023
Verified revieweverything was great, and the host Lina, she is so amazing and welcoming :)
Reviewed: 29 December 2022 · Stayed in December 2022
Verified reviewReviewed: 29 December 2022 · Stayed in December 2022
Verified reviewexceptionally presented. very clean. very good location. everything you could possibly want was in the apartment.
Many thanks! Looking forward to welcoming you again! CU
Reviewed: 30 October 2022 · Stayed in October 2022
Verified review