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Reviews of Hotel Caroline 3 stars

Gudrunstraße 138, 10. Favoriten, 1100 Vienna, Austria

#114 of 397 hotels in Vienna

Guests' Choice

Review score

Based on 1106 hotel reviews

8.7

Score breakdown

  • Cleanliness

    9.1

  • Comfort

    9.0

  • Location

    8.3

  • Facilities

    8.8

  • Staff

    9.2

  • Value for money

    9.0

  • Free WiFi

    8.3

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Showing 1 – 25

  • Reviewed: 25 August 2025

    10
    Exceptional
    • Couple
    • Double Room
    • Stayed 2 nights
    • Submitted via mobile

    This was perfect! We stayed for 2 nights, arrived after midnight. The staff was really helpful, they helped carrying our suitcase and escorted us to the room. Forgot my ID and wallet at the reception, got everything back. The room was clean, so much space for us, not as in an ordinary hotel. Breakfast was good. The hotel is close to the hbf train station, it was easy to carry the 25kg suitcase there (even though I go the gym, it can be a nightmare to carry a large, heavy suitcase through the city, it wasn't thx to the location). Bathroom was great as well, water does not come out when you take a shower. The cleaning staff was kind as well. The bed was rrally comfortable. Highly recommended hotel!

    Stayed in August 2025

  • Reviewed: 24 August 2025

    8.0
    Very good
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Breakfast was very basic (no hot meals) and very crowded breakfast area. Hotel entrance is direcly from the street, so if you come by car checkin and get to garage will be little stress, be patient.

    Room size. All is new in the room. Cleanliness. Private parking. Staff working in breakfast area are very fast and responsive, professional, very good! Location is ok, need.car or can use bus for which station is in front of hotel.

    Stayed in August 2025

  • Reviewed: 24 August 2025

    10
    Massive lovely room
    • Leisure trip
    • Family with young children
    • Triple Room
    • Stayed 1 night
    • Submitted via mobile

    Not applicable

    The hotel was clean and our family room was gigantic, with a wardrobe area, study area, 2 TVs and a large bathroom. The breakfast was very nice and there was several spaces indoors and out to relax in. The tram stops outside and so do buses.

    Stayed in August 2025

  • Reviewed: 24 August 2025

    10
    Recommended
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 3 nights
    • Submitted via mobile

    Nil

    Thr room was very quiet and spacious. We were upgraded to a room in the new wing. Location just a few minutes walk to metro and a bus station just in front of the hotel. From the train station, we took tram 0 and got off at the second stop and the hotel is within sight. Staff was friendly and helpful. Breakfast was good. There was no electric kettle in the room, but when we asked, we got it.

    Stayed in August 2025

  • Reviewed: 20 August 2025

    9.0
    Superb
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 3 nights
    • Submitted via mobile

    Location a bit far away from cafés, etc. Not in the best area of the city

    Very friendly and helpful staff. Good location regarding public transport connections.

    Stayed in August 2025

  • Reviewed: 20 August 2025

    8.0
    Pleasant surprise.
    • Leisure trip
    • Solo traveller
    • Single Room
    • Stayed 2 nights
    • Submitted via mobile

    Street/area didn’t feel particularly safe after dark.

    Modern and comfortable hotel, which is in contrast to its external appearance and location. Near-ish to the main train station with bus stops outside. Interiors are renovated and the common spaces large and light-filled. Near fast-service food outlets. Significant museums reasonably close. Lovely staff and very clean.

    Stayed in July 2025

  • Reviewed: 18 August 2025

    9.0
    Superb
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    The rooms are lovely, well furnished and comfortable.

    Stayed in August 2025

  • Reviewed: 17 August 2025

    9.0
    Superb
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Quiet room comfortable beds Friendly staff

    Stayed in August 2025

  • Reviewed: 12 August 2025

    10
    If you have a family, do not hesitate to stay in this hotel.
    • Leisure trip
    • Family with young children
    • Triple Room
    • Stayed 5 nights
    • Submitted via mobile

    Friendly environment. Close to metro station. Bus stop and metrobus are in front of the hotel. Breakfast is above the shoulders. Clean room. We spent 5 nights with 4 adults as family. Room is large and spacious. The staff is friendly and helpful. There is a parking area for your car, they charge 15€ per night.

    Stayed in August 2025

  • Reviewed: 10 August 2025

    10
    Exceptional
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 4 nights
    • Submitted via mobile

    Amazing location, easy to reach from the airport and very near all the means of transport. Great breakfast, happy staff. Would definitely stay again!

    Stayed in August 2025

  • Reviewed: 10 August 2025

    10
    Very nice
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Staff very helpful and friendly. Bed comfy, room size adequate, bike storage good. Breakfast was very nice.

    Stayed in August 2025

  • Reviewed: 7 August 2025

    8.0
    Very good
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 3 nights
    • Submitted via mobile

    Room was very spacious and everthing was neat and comfortable.

    Stayed in August 2025

  • Reviewed: 7 August 2025

    10
    Exceptional
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 4 nights
    • Submitted via mobile

    Location was kinda dogey at night but ideally situated with a bus stop outside the door, the underground a 5 min walk and Vienna main station a 15 min walk

    Stayed in August 2025

  • Reviewed: 3 August 2025

    10
    Exceptional
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 2 nights
    • Submitted via mobile

    None

    Breakfast, staff, location

    Stayed in July 2025

  • Reviewed: 3 August 2025

    10
    Exceptional
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    None

    Breakfast, room,staff

    Stayed in August 2025

  • Reviewed: 31 July 2025

    10
    Nice, would recommend (newer part)
    • Leisure trip
    • Couple
    • Deluxe Double Room
    • Stayed 1 night
    • Submitted via mobile

    I stayed in the „newer” part, which was amazing. Loved everything about it - comfortable bed, big room, mini bar fridge, nice bathroom with a bath. Great private hotel parking garage, gated, just few meters from the hotel’s building. They even allowed us to leave a car at the parking lot for few hours after the check out, which we really appreciate! 👍 Nice, friendly and helpful hotel staff To be fair, only things I needed this time around were SAFE PARKING outside of the eco zone and comfortable room for a night, so I can’t say more about other facilities the hotel has to offer. I would stay again, but only in the newer part of the building

    Stayed in May 2025

  • Reviewed: 30 July 2025

    8.0
    Nice!
    • Leisure trip
    • Solo traveller
    • Single Room
    • Stayed 4 nights
    • Submitted via mobile

    The only problem, was a very intense and unpleasant odour in my room, (was it from the sewage system? From the mattress? Detergent?) so I had to keep the window the whole day open…(I guess i could ask for room change, but I was there only for sleep).

    The location was super! (Despite the fact that’s in a poor area), is in front of a bus station and 3 min away from the tram station, you can move fastly anywhere you like in town:)) The staff was very kind and willing to give information :)))

    Stayed in July 2025

  • Reviewed: 30 July 2025

    9.0
    Superb
    • Leisure trip
    • People with friends
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    The bed and lighting design was most comfortable. I like the separate wash and toilet. Time was used effectively since we had only a day.

    Stayed in July 2025

  • Reviewed: 29 July 2025

    10
    Exceptional
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    That we got to stay only one night :))

    The comfiest bed we ever slept in was a big higlight :)) our flight was delayed and we arrived about midnight. The staff was super nice and polite, breakfast was tasty. Central station 15 min walk from the hotel.

    Stayed in July 2025

  • Reviewed: 28 July 2025

    9.0
    Would probably not stay again due to location.
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 3 nights
    • Submitted via mobile

    WiFi was spotty in room, available TV in English was limited to news (BBC, SkyNews, etc). Area is remote from attractions, but close to public transportation.

    Room size was excellent for Europe, facility was great with elevator.

    Stayed in July 2025

  • Reviewed: 27 July 2025

    9.0
    Great place to stay
    • Leisure trip
    • Couple
    • Deluxe Double Room
    • Stayed 1 night
    • Submitted via mobile

    …..

    Clean fresh welcoming tastefully decorated

    Stayed in July 2025

  • Reviewed: 23 July 2025

    8.0
    Very good
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    In contrast, the morning concierge was condescending and unhelpful.

    The room was spacious, had a lovely table with chairs to sit at. Bed was roomy and comfortable. Bathroom was lovely. Places to put your belongings and luggage. Breakfast was amazing and plentiful. The guy who greeted us at night was more than helpful, he really went out of his way. Thank you 🥰

    Stayed in July 2025

  • Reviewed: 18 July 2025

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Triple Room
    • Stayed 2 nights
    • Submitted via mobile

    Good hotel. The receptionist was helpful.

    Stayed in July 2025

  • Reviewed: 18 July 2025

    8.0
    Very good
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night

    Breakfast - very simple. Hotel good enough for simple needs. Personel - more than ok. Very open and helpful :)

    Stayed in July 2025

Showing 1 – 25

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