Reviews of Hotel Caroline 3 stars

This was perfect! We stayed for 2 nights, arrived after midnight. The staff was really helpful, they helped carrying our suitcase and escorted us to the room. Forgot my ID and wallet at the reception, got everything back. The room was clean, so much space for us, not as in an ordinary hotel. Breakfast was good. The hotel is close to the hbf train station, it was easy to carry the 25kg suitcase there (even though I go the gym, it can be a nightmare to carry a large, heavy suitcase through the city, it wasn't thx to the location). Bathroom was great as well, water does not come out when you take a shower. The cleaning staff was kind as well. The bed was rrally comfortable. Highly recommended hotel!

Room size. All is new in the room. Cleanliness. Private parking. Staff working in breakfast area are very fast and responsive, professional, very good! Location is ok, need.car or can use bus for which station is in front of hotel.

Breakfast was very basic (no hot meals) and very crowded breakfast area. Hotel entrance is direcly from the street, so if you come by car checkin and get to garage will be little stress, be patient.

The hotel was clean and our family room was gigantic, with a wardrobe area, study area, 2 TVs and a large bathroom. The breakfast was very nice and there was several spaces indoors and out to relax in. The tram stops outside and so do buses.

Not applicable

Thr room was very quiet and spacious. We were upgraded to a room in the new wing. Location just a few minutes walk to metro and a bus station just in front of the hotel. From the train station, we took tram 0 and got off at the second stop and the hotel is within sight. Staff was friendly and helpful. Breakfast was good. There was no electric kettle in the room, but when we asked, we got it.

Nil

Ac was not working and wifi stopped after some time.

Very friendly and helpful staff. Good location regarding public transport connections.

Location a bit far away from cafés, etc. Not in the best area of the city

Modern and comfortable hotel, which is in contrast to its external appearance and location. Near-ish to the main train station with bus stops outside. Interiors are renovated and the common spaces large and light-filled. Near fast-service food outlets. Significant museums reasonably close. Lovely staff and very clean.

Street/area didn’t feel particularly safe after dark.

The rooms are lovely, well furnished and comfortable.

Quiet room comfortable beds Friendly staff

Friendly environment. Close to metro station. Bus stop and metrobus are in front of the hotel. Breakfast is above the shoulders. Clean room. We spent 5 nights with 4 adults as family. Room is large and spacious. The staff is friendly and helpful. There is a parking area for your car, they charge 15€ per night.

Amazing location, easy to reach from the airport and very near all the means of transport. Great breakfast, happy staff. Would definitely stay again!

Staff very helpful and friendly. Bed comfy, room size adequate, bike storage good. Breakfast was very nice.

Room was very spacious and everthing was neat and comfortable.

Location was kinda dogey at night but ideally situated with a bus stop outside the door, the underground a 5 min walk and Vienna main station a 15 min walk

Breakfast, staff, location

None

Breakfast, room,staff

None

Closed to transport

Nothing