Reviews of Modern Central City Rooms

I’ve travelled extensively on a budget and have never left a negative review—until now. I always set my expectations according to what I pay, but this experience went beyond disappointing—it was downright dangerous. Serious Safety Breach: Upon arrival, we walked into our assigned room to find a completely naked man in our bed. As two female travellers, this was terrifying. The property had double-booked the room, a clear violation of privacy and safety. Zero Accountability: When we contacted management, they deflected blame instead of taking responsibility. They claimed the other guest should have moved rooms, yet the room was clearly not cleaned or prepared. We were misled into entering an occupied space—putting everyone involved at risk. Major Security Flaws: Keyless codes were reused across rooms. Not only could we access the wrong room, but the other guest had access to ours. When we requested a new code for safety, we were refused. We ended up barricading ourselves in at night just to feel somewhat safer. Room Downgrade + No Refund: We were relocated to a significantly smaller room, despite having paid for the original larger room. No refund, no apology, no compensation—the room we booked remained occupied by the other guest. Unhygienic Conditions: The new room had stained bedding (blood and mould) which they didn't replace. Shared bathrooms were filthy—urine, feces, pubic hair, clogged drains, and a broken shower. The kitchen had sticky floors, dirty surfaces, and all the chairs were stained. Bedrooms were dark, windows didn’t open, making them unbearably hot. The listing photos are misleading—the property is severely neglected and filthy. No Staff or Support: There’s no front desk, no on-site staff, and communication via the Booking.com app was inconsistent and eventually stopped. No help, no service, no accountability. This was the worst travel experience I’ve ever had. Unsafe, unsanitary, and mismanaged from start to finish. Do not stay here!

Room was relatively clean and as described. Self check in process very easy. Reasonably good location and lower price for the area.

Bathrooms were a mess at one point and left like that for some time. Kitchen was a bit limited although I appreciate that they had one.

Separate apartment for a small price. Good kitchen.

It was impossible to open the window in our room, so it was very stuffy there. There were worms in the bathroom and there was a smell of cigarettes.

the location is good, the staff was helpful.

not recommended for a single traveller especially female

Localisation - is the only one good thing of this object

Mud, damp and stuffy. Bugs, flies, worms and mildew in bathrooms and kitchen. There are no doors in shower cabs so water is everywhere and always on a floor of bathrooms, toilet paper and soap were there not every day. Nobody cares about washing dishes and cleaning kitchen, so cooking is quiet extremal. There was a lady who comes to clean stuff once in a few days, but she do it only for show, all the stuff stay dirty. It was just terrible

Room design was nice, I was happy about the beds and other things in the room. Staff were nice, they helped us very quickly. There is no key system in this hostel. You're using codes while you're entering your rooms. Our door was not working for the first day and we called them, they immediately reached us, and they solved the problem. The code system is also good. The hostel is in front of the train station, that was also good.

Room was not clean, also bathrooms were not clean, I tried to take a shower but I couln't touch anywhere because of the dirt. There is no air conditioner in the room or anywhere in the hostel. It was really hard to sleep in that room, because there is no big windows also in the room. This is why it is difficult to sleep in hot weather. There is no camera in the common spaces. Bed sheets were dirty. Considering the price balance, it is a good choice for Vienna.

Amazing location Very clean

You cannot reach the staff No one answers messages or calls

Comfortable beds, good price, for one night it serves it's purpose

Kind of unclean (I mean the two bathrooms).

Easy check-in

We do not recommend this hotel at all. During our stay in Vienna, the temperature reached 36 degrees, and unfortunately, it was impossible to open the window in our room. As a result, the room was extremely humid and warm. The bathrooms were in terrible condition. Both showers were missing doors, which caused water to flood the floor every time people used them. There was also mold on the doors due to the moisture. Overall, a very disappointing experience.

Good location and cheap

Toilet is a bit messy, staff doesn't really help a lot. Our room had a broken window that didn't open so the room was constantly hot

Any toilet paper in a bathroom

Any toilet paper in a bathroom

Location was ok not far from center.

Very hard to find ! No sign on building ,the bathrooms need fuxing ,both had shower screens missing and water on the floor, was a problem ,do some simple bathroom renovations and new pillows and it would be a winner .

ıt was cozy and close to the transportation

room was so cold

Only location is OK.

Don’t clean bad sheets, the room full of dust, noise from the other roooms, long waiting line for the bathroom