Reviews of Chalet Magda-Lena
Schachnern 52, 9844 Heiligenblut, Austria

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Reviewed: 4 May 2025 · Stayed in April 2025
Verified reviewReviewed: 4 March 2025 · Stayed in February 2025
Verified reviewThe genius loci was amazing. Great views, great location, very friendly owner. We used a fireplace every day, it brought a warmth to our hearts :-).
The sound insulation between appartments could be better, sometimes we heard the people from the apartment upstairs.
Reviewed: 13 February 2025 · Stayed in February 2025
Verified reviewPerfect location, excellent facilities, extraordinary view!
Thank you very much for your review We are really happy that you had a wonderful time at Chalet Magda! Thank you so much for being with us 😍 All the best to you!! Kind regards and a big thank you again from us Your team Chalet Magda-Lena
Thank you very much for your review We are really happy that you had a wonderful time at Chalet Magda! Thank you so much for being with us 😍 All the best to you!! Kind regards and a big thank you again from us Your team Chalet Magda-L… Show more
Reviewed: 21 June 2024 · Stayed in May 2024
Verified reviewPerfect location if you travel by car and your goal is (just like ours) to sightsee Grossglockner pass and its surroundings as well as the highest parts of the Austrian Alps. Spacious, clean and fully equipped apartment, perfect for 2+2 family, very comfortable beds. Amazing view towards picturesque waterfall and the Grossglockner summit. Peaceful and quiet neighborhood (which was one of our priorities). Communicative and helpful hosts. Klaus, once again thank you for all of your recommendations. You really helped us to effectively spend our week in the Austrian Alps. And of course we won't forget extra wood for the fireplace. It was a great addition to the cool May evenings making them much warmer and romantic ;-)
Thank you very much for your review 😊 We are very pleased that you took the time to evaluate Chalet Magda in such detail. A big thank you from us for that! You were really lovely guests. Thank you for choosing Chalet Magda and staying with us Everything good for you ! Ps. We have a washing machine in our ski room for our guests, which is welcome to use.
Thank you very much for your review 😊 We are very pleased that you took the time to evaluate Chalet Magda in such detail. A big thank you from us for that! You were really lovely guests. Thank you for choosing Chalet Magda and staying wit… Show more
Reviewed: 23 July 2023 · Stayed in July 2023
Verified reviewExcellent apartment, comfortable and spacious, good attention to detail, landlord Klaus attentive and has plenty of recommendations for excursions. Welcoming gift appreciated. Views stunning from balcony. Walks with woodland trails possible from the house. Environment locally suits the more adventurous traveller if wanting to maximise the area. The Via ferrata in the valley is fun and the Gamsgrubenweg isa must to appreciate the changes in the environment. If the weather is poor, Lienz is less than an hour away and may have better weather.
The access road although well maintained and generally quiet is narrow and exposed, which may be off putting for those not used to such driving, unlike the locals.
Dear Guest, thank you very much for your good rating. We loved to be your host. In every single point you gave us a full 10, what we appreciate a lot. Regarding the road to our Chalets, for the fact that our Chalets are located at the beautiful and quiet location in the middle of the nature, at a high of 1600 meters, the developed road is very good. It's used daily by the native drivers and of the guests of Oberschachnern. Thank you very much for your stay.
Dear Guest, thank you very much for your good rating. We loved to be your host. In every single point you gave us a full 10, what we appreciate a lot. Regarding the road to our Chalets, for the fact that our Chalets are located at the … Show more
Reviewed: 24 May 2023 · Stayed in May 2023
Verified reviewAbsolutely stunning view. Host was incredibly helpful and lovely to chat with. Lovely retreat but close enough to needs to be convenient yet secluded. Rooms were a lovely size and I couldn't think of a single thing missing. Highly recommend
Nothing at all
Thanks for the review We are very happy about it It was a great pleasure for us to meet you. Thanks so much !! all the best 🍀 best regards to Grossbritannien
Reviewed: 9 February 2023 · Stayed in February 2023
Verified reviewFantastic locality and magnificent view on Grossglockner and surrounding mountains from the room windows. Also charmy housekeeper working in the seccond house nerbay. We also enjoyed a beautiful rest in this apartment with fireplace and smelly wood fire in it.
However we have been informed about extra charges in this accomodation, yet we were surprised about these extra costs for all consumed electricity (this year 0,5 Euro/each kWh) and 2,5 Euro per each basket of wood supply for fireplace as charged by the owner at the end. Dont forget to bring extra cash with you especially for winter time when you need to heat up the rooms, not cheap.
Dear guests, We are pleased that you liked our accommodation and the area. For our stoves, we only use wood from the region that has been seasoned for at least two years, which is good for sustainability. (Co2 neutral) So far, all guests have had no problems with the stoves. The woody warmth of the stove is extremely popular. We can only say about the wood costs that this is only a service fee. In the hardware store, 6 kg of firewood cost 8.99 EU. A basket contains at least twice the amount for 2.50 EU. In addition, the first well-filled basket is free. In addition, each apartment can also be heated with the heater, of course there are corresponding costs, we refer to these in the booking confirmation. Our chalet is built according to the state of the art. (triple windows, insulation) The energy costs have been absolutely manageable so far, due to the known circumstances (war in Ukraine) these have more than doubled in 2023, which we cannot influence. In other European countries, the cost explosion was probably not as high. We try very hard to make our guests feel comfortable, many things such as bed linen, towels, tabs (dishwasher), parking space at the entrance of each apartment, etc. are included in the price. Toboggans, snowshoes, grills, etc. are also available free of charge. We very much regret that our guest had to experience very harsh winter weather with snow and wind during his short stay.
Dear guests, We are pleased that you liked our accommodation and the area. For our stoves, we only use wood from the region that has been seasoned for at least two years, which is good for sustainability. (Co2 neutral) So far, all guests ha… Show more