Reviews of Chalet WaldHäusl luxuriöse Ferienwohnungen mit Sauna & Whirlpool, Kamin, Balkon oder Terrasse mit Bergblick
52 Winkl, 9844 Heiligenblut, Austria
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Reviewed: 28 August 2025 · Stayed in August 2025
Verified reviewAppartment was very clean and well presented on arrival, and the hosts were super friendly and full of local information. Almost all the essentials were provided, although we did have to request a couple of items that were missing or runout. It's a pleasant albeit steep walk into the town where you find a supermarket and a few suprrisingly good restaurants, but we spent most days travelling by car to nearby hiking routes and on the grossglockner - stunning scenery! Bathroom facilities are beautiful but comes at the expense of navigating a very cramped bedroom. Fortunately the bed itself was good quality so our stay was generally very comfortable and relaxing. Cannot comment on the breakfast as we elected to arrange ourselves at a fraction of the cost.
Some of the facilities in the appartment malfactioned during our stay, including the coffee machine, cooling hob and TV which we had to spend time figuring out ourselves. The EV charger also didn't work at first because our card had not been initialised, but this was resolved the following day. The Smart TV was very cheap and unresponsive, with only Netflix available - at this price I expected a mid range TV at least, with Prime Video also available to use our own accounts, something that would be trivial to setup. We tried to use the whirlpool once but it requires manually starting a fire yourself hours in advance - completely impractical! We also lacked decent sized bowls, sharp knives and ordinary mugs. Basically, lots of small niggles that could have been avoided with a bit more attention from the hosts. In fact I wouldn't normally mention them, but at the nightly rate we paid (over €350) I expect these things to be perfect or resolved immediately.
Thank you very much for your detailed review and for sharing your impressions with us. We truly value your feedback, as it helps us to continuously improve our guest experience. We are pleased to hear that you found the apartment very clean, well prepared, and that you appreciated our hospitality and the beautiful mountain surroundings. The coffee machine, hob, and TV were fully functional; the minor error on the hob was immediately resolved. The Smart TV provides Netflix access, while Prime Video can be logged in with guest accounts. Our HotTub is always pre-heated and, as with traditional wooden hot tubs, can be further heated with fire. The kitchen includes large bowls and plates for 8 people (apartment is for 2 people), sharp knives from Solingen Burgvogel, and various cups; we also provided you with an additional extra large mug (500ml) on request. The EV charging station was working – only the guest card needed initialization, which was promptly solved. We are pleased that you found your stay overall relaxing. Warm regards, Annette + Seppi
Thank you very much for your detailed review and for sharing your impressions with us. We truly value your feedback, as it helps us to continuously improve our guest experience. We are pleased to hear that you found the apartment very clean… Show more
Reviewed: 8 June 2025 · Stayed in June 2025
Verified reviewThis chalet felt like real luxury. It was modern but felt cosy and comfortable. The hosts had paid real attention to extra details, such as providing bath salts for the bath, a comfortable bed for our dog, access to the washing machine and sauna, and the kitchen appliances were of exceptional quality for a holiday apartment.
It was all brilliant.
Thank you very much for your exceptional review!
Reviewed: 9 October 2024 · Stayed in October 2024
Verified reviewReviewed: 11 July 2024 · Stayed in July 2024
Verified reviewGorgeous apartment- excellent quality. Stocked with everything and beautifully decorated. Kitchen complete with all needs. Comfortable outdoor private seating space. Walking distance to everything including great dining choices and supermarket. Host checked in and was responsive to questions. Awesome experience!! Highly recommend!!
Loved it!
Thank you so much for the great review. We would be happy to welcome you again in Heiligenblut.