Reviews of Coolnest 4 stars
425 Ramsau, 6284 Mayrhofen, Austria
Loading
Guests also reviewed these properties:
How guest reviews work
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We use a weighted review system which means that the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
- Politically sensitive comments
- Promotional content
- Illegal activities
- Personal or sensitive information (e.g. emails, phone numbers or credit card info)
- Swear words, sexual references, hate speech, discriminatory remarks, threats, or references to violence
- Spam and fake content
- Animal cruelty
- Impersonation (e.g. if the writer is claiming to be someone else)
- Any violation of our review guidelines.
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
Guidelines and standards for Reviews
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
Translations disclaimer
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
Loading...
Reviewed: 21 August 2025 · Stayed in August 2025
Verified reviewReviewed: 19 August 2025 · Stayed in August 2025
Verified reviewReviewed: 9 August 2025 · Stayed in August 2025
Verified reviewReviewed: 25 July 2025 · Stayed in July 2025
Verified reviewThe atmosphere at Coolnest is amazing. From the moment you arrive, everything slows down — it’s the kind of place where you immediately feel relaxed and at ease. The rooms are stylish and comfortable, with thoughtful design touches throughout. The heated rooftop pool is a true highlight — perfect for unwinding with a view of the mountains. The staff are warm and welcoming, making you feel right at home from check-in onward. The food is excellent. Breakfast offers a wide variety of fresh and flavorful options, and every meal we had was simply delicious. If you’re staying in Tirol, Coolnest is an easy recommendation — a perfect mix of design, comfort, and alpine serenity
Nothing
Hello Ido, thank you so much for visiting us and for taking the time to write such a great review. We're delighted that you enjoyed your stay, and thank you for the lovely feedback. Hopefully, we'll see you again very soon. Best wishes from the coolnest.
Hello Ido, thank you so much for visiting us and for taking the time to write such a great review. We're delighted that you enjoyed your stay, and thank you for the lovely feedback. Hopefully, we'll see you again very soon. Best wis… Show more
Reviewed: 16 July 2025 · Stayed in July 2025
Verified reviewرائع
Thank you so much for the fantastic review! We're delighted that you enjoyed your stay with us. We hope to welcome you back soon!
Reviewed: 4 July 2025 · Stayed in July 2025
Verified reviewStaff and food top class
Thank you so much for your fantastic review! It's the best compliment we can receive when guests leave with a smile. All the best & hope to see you soon!
Reviewed: 13 April 2025 · Stayed in April 2025
Verified reviewThe perfect vacation getaway, the interior design, the staff, the food, the views, the pool - all fabulous
Wow - what wonderful feedback! We are delighted that you enjoyed your holiday with us so much. If the architecture, the team, the food, the view and the pool together make for a 10/10 holiday, then we have achieved our goal. Thank you for taking the time to leave us such kind words. We hope to welcome you back very soon - your favourite place is already waiting! Best wishes from the Zillertal Your Coolnest team
Wow - what wonderful feedback! We are delighted that you enjoyed your holiday with us so much. If the architecture, the team, the food, the view and the pool together make for a 10/10 holiday, then we have achieved our goal. Thank you f… Show more
Reviewed: 26 March 2025 · Stayed in February 2025
Verified reviewReviewed: 24 March 2025 · Stayed in March 2025
Verified reviewExcellent service, vert nice atmosphere
Hello Magnus, Thank you very much for your great feedback. We are very pleased that you enjoyed your holiday with us. Hope to see you again very soon. Your coolnest Team
Reviewed: 19 March 2025 · Stayed in March 2025
Verified reviewReviewed: 23 February 2025 · Stayed in February 2025
Verified reviewIt is quite frankly one of the best hotels we have stayed at. So much thought is put into the small details- from the afternoon snack, to the spa facilities, the daily newsletter with things to do, the complementary yoga and pilates sessions, and really all other small things that make you feel extra specials. We cannot recommend it more- a real gem!
Hello Nina, Wow, thank you so much for this fantastic feedback! We're really pleased that you enjoyed your stay with us so much. We always put a lot of love into the details and it's just great to hear that you noticed. It's those little things that should make you feel special - and it means a lot to us that we were able to achieve that for you. We hope to welcome you back soon! Your coolnest Team
Hello Nina, Wow, thank you so much for this fantastic feedback! We're really pleased that you enjoyed your stay with us so much. We always put a lot of love into the details and it's just great to hear that you noticed. It's t… Show more
Reviewed: 23 February 2025 · Stayed in February 2025
Verified reviewViews, facilities, food and extras were all wonderful. The rooftop pool was warm enough to be out even on the coldest evening, the free electric car is a great perk, rooms are large and light with wonderful views, and there are things we weren’t aware of when we booked like kids toys, Photo Booth, substantial buffet each day, free shuttle to closest chairlifts and station, plus a room with pool table and arcade game. They were super accommodating of my daughter’s allergies and every meal they prepped something she could eat- going above and beyond.
It’s a bit out of town, which is fine but we’d not realised that taxis were a bit hard to come by round there. We got stranded in town one time, with skis and kids that’s not a great situation. It also makes you tied to the hotel restaurant, which is nice but pricey and the menu isn’t big enough to give you much variety over a stay. We were pleased on the day we had the car to go explore and eat somewhere outside the hotel.
Thank you so much for the detailed and super positive feedback! 😊 We're really pleased that you enjoyed your stay with us so much - from the view to the pool and all the little extras. It's really important to us that our guests want for nothing and it's great that you realised that! We're sorry that things didn't work out as planned with the taxi. Next time you can always call the hotel, if we have a driver and a car available we will be happy to pick you up. As for the restaurant, we'll take your tip on board and will let the a la carte restaurant Tweets know directly, as Christian and Sarah run it. We are very pleased that you were so happy with the care your daughter received due to her allergy. It's really important to us that all guests feel completely comfortable and safe. Thank you again for the great feedback - we hope to welcome you back soon! your coolnest Team
Thank you so much for the detailed and super positive feedback! 😊 We're really pleased that you enjoyed your stay with us so much - from the view to the pool and all the little extras. It's really important to us that our guests wan… Show more
Reviewed: 20 February 2025 · Stayed in February 2025
Verified reviewThe roof top pool is fantastic. The breakfast is excellent.
The restaurant that served dinner was mediocre and expensive. Half of us didn’t enjoy the meal there.
Hey, thanks for your feedback! I'm glad you enjoyed the pool and breakfast. 😊 I'm sorry to hear that the dinner didn't quite live up to your expectations. We'll pass it on to our a la carte restaurant Tweets. Sarah or Christian Hotter will get back to you. your coolnest Team
Hey, thanks for your feedback! I'm glad you enjoyed the pool and breakfast. 😊 I'm sorry to hear that the dinner didn't quite live up to your expectations. We'll pass it on to our a la carte restaurant Tweets. Sarah or Christ… Show more
Reviewed: 7 January 2025 · Stayed in December 2024
Verified reviewReviewed: 21 December 2024 · Stayed in December 2024
Verified reviewThe detail in every corner. Everything is put together with so much thought and love into details. The fragrance in every room.
That there was no beer in the mini bar but there was an other options for that with some extra steps.
Hello Yanik, Thank you very much for your kind words. I'm glad you enjoyed it so much. Best regards and see you next time. Your coolnest team
Reviewed: 14 December 2024 · Stayed in October 2024
Verified reviewI went there with my best friend and we enjoyed every single second. It was absolutely perfect. Thank you so much! We got a free upgrade and couldn’t find any negative thing about our stay. Fruit and tea and candies are leats for free.
Hello Danielle, thank you very much for your great review, I'm glad you both enjoyed your stay with us so much. Best regards and see you next time! Your Coolnest Team
Reviewed: 26 October 2024 · Stayed in October 2024
Verified reviewReviewed: 20 September 2024 · Stayed in September 2024
Verified reviewReviewed: 7 September 2024 · Stayed in September 2024
Verified reviewReviewed: 2 September 2024 · Stayed in August 2024
Verified reviewEverything. The stuff the vibe, the place. Amazing view from the room, excellent rooms. Great pool and souna amazing place to spend a few days to relax after a good trek :).
Dear Albert, we are so happy you enjoyed the time at coolnest. and you got to relax after your trek. Thanks for taking your time to review us. We would be very happy to welcome you back here in our hotel! Kind regards! Your coolnest team.
Dear Albert, we are so happy you enjoyed the time at coolnest. and you got to relax after your trek. Thanks for taking your time to review us. We would be very happy to welcome you back here in our hotel! Kind regards! Your coolnest tea… Show more
Reviewed: 30 August 2024 · Stayed in July 2024
Verified reviewReviewed: 12 August 2024 · Stayed in August 2024
Verified reviewThe view, the pool, breakfast and staff.
Hello Peleg. Thank you very much for your great feedback. We are very pleased that you felt so comfortable. Hope to see you again very soon. your coolnest team
Reviewed: 9 August 2024 · Stayed in August 2024
Verified reviewReviewed: 4 August 2024 · Stayed in August 2024
Verified reviewOne the best places I have ever been. Beautiful view, close to all attractions and the place itself in high class
Hello Michal, Thank you very much for your great feedback. We are very pleased that you had a good time. We hope to see you again soon. Your coolnest team