Hodnocení – Der Gletscherblick by Alpin Rentals - incl Summercard

Dear Zdenka, Thank you for your lovely review. We’re happy to hear you enjoyed the quiet location, the beautiful view, parking, and the spacious apartment with its balcony. We appreciate your note about the dish sponge and trash bags and will make sure to address this to improve the experience for future guests. It was a pleasure hosting you, and we hope to welcome you again soon! Best regards, Alpin Rentals Team

Dear Zdenka, Thank you for your lovely review. We’re happy to hear you enjoyed the quiet location, the beautiful view, parking, and the spacious apartment with its balcony. We appreciate your note about the dish sponge and trash bags and … Zobrazit více

Dear Alice, Thank you for your feedback and for highlighting the peaceful location, convenient access to public transport and shops, the beautiful view, and the comfort of the bed. We’re glad to hear that the kitchenette met your needs as well. We’re truly sorry that the cleanliness and condition of some items in the apartment did not meet your expectations. Your comments about the shower, balcony mat, and chairs are taken seriously, and we have already passed them on to our housekeeping and maintenance teams for immediate review and improvement. Thank you again for bringing these issues to our attention — your feedback helps us to improve, and we hope to welcome you again under better circumstances. Warm regards, Alpin Rentals Team

Dear Alice, Thank you for your feedback and for highlighting the peaceful location, convenient access to public transport and shops, the beautiful view, and the comfort of the bed. We’re glad to hear that the kitchenette met your needs as … Zobrazit více

Dear Adela, Thank you very much for your kind review. We're happy to hear that you felt well taken care of and that the apartment was fully equipped for your needs. We're also glad we could quickly resolve the window issue. It was a pleasure hosting you! Kind regards Alpin Rentals Team

Dear Adela, Thank you very much for your kind review. We're happy to hear that you felt well taken care of and that the apartment was fully equipped for your needs. We're also glad we could quickly resolve the window issue. It was … Zobrazit více

Dear Lucia, Thank you so much for your kind words! We're glad to hear that the communication went smoothly and that our self check-in and early check-out options made your stay more convenient. We always aim to make the process as easy and flexible as possible for our guests. Hope to welcome you again soon! Kind regards Alpin Rentals Team

Dear Lucia, Thank you so much for your kind words! We're glad to hear that the communication went smoothly and that our self check-in and early check-out options made your stay more convenient. We always aim to make the process as easy… Zobrazit více

Dear Marta, Thank you for sharing your experience. We sincerely apologize for the confusion regarding your accommodation card and the issues you encountered with access to your apartment. It's clear that there was a lack of communication and training, and we truly appreciate your patience in this matter. We take your feedback seriously and will ensure that all staff are properly trained to provide accurate information and avoid similar situations in the future. We hope this won't deter you from staying with us again, and we’ll work hard to improve your next experience. Kind regards Alpin Rentals Team

Dear Marta, Thank you for sharing your experience. We sincerely apologize for the confusion regarding your accommodation card and the issues you encountered with access to your apartment. It's clear that there was a lack of communicati… Zobrazit více

Dear Filip, We’re glad to hear that you appreciated the location and rooms. However, we deeply regret the inconvenience you experienced during the key handover process. This is not the level of service we strive to provide, and we will review this situation internally to ensure better communication in the future. Your feedback is very valuable to us, and we hope to have the chance to provide you with a smoother experience on your next visit. Kind regards Alpin Rentals Team

Dear Filip, We’re glad to hear that you appreciated the location and rooms. However, we deeply regret the inconvenience you experienced during the key handover process. This is not the level of service we strive to provide, and we will rev… Zobrazit více