Reviews of Do Step Inn Central - Self-Service-Hostel
Südtiroler Platz 3, 04. Wieden, 1040 Vienna, Austria
Loading
Guests also reviewed these properties:
How guest reviews work
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We use a weighted review system which means that the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
- Politically sensitive comments
- Promotional content
- Illegal activities
- Personal or sensitive information (e.g. emails, phone numbers or credit card info)
- Swear words, sexual references, hate speech, discriminatory remarks, threats, or references to violence
- Spam and fake content
- Animal cruelty
- Impersonation (e.g. if the writer is claiming to be someone else)
- Any violation of our review guidelines.
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
Guidelines and standards for Reviews
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
Translations disclaimer
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
Loading...
Reviewed: 5 September 2025 · Stayed in September 2025
Verified reviewThe location is an ideal only !
Neighbourhood seems quite scary as there are people outside hostel who stalking you, and shouting entire day & night. There wasn’t a fan and room was sauna intact I stayed this time to sleep since I had flight but the room was sauna. I was sent wrong codes to access common area & tried to reach their team but no one answered which was frustrating. I choose this hostel only for location & winter good but summer no way again - Sauna …..!!!
Reviewed: 4 September 2025 · Stayed in August 2025
Verified reviewReviewed: 4 September 2025 · Stayed in July 2025
Verified reviewThe position is very central
The bathrooms and toilets should be cleaned more often
Reviewed: 4 September 2025 · Stayed in September 2025
Verified reviewI like the cleanness of the place, the cleaners are friendly.
The fact there's no breakfast serve
Reviewed: 2 September 2025 · Stayed in August 2025
Verified reviewI was temporarily locked out on the first night since I could not access my phone's browser app and there was no receptionist.
Dear Benjamin, Thank you for sharing your experience. We sincerely apologize for the inconvenience you faced on your first night. Your feedback is important to us, and we will review our check-in process to ensure better accessibility for all guests. We hope you’ll give us another chance to provide a smoother stay. Kind regards, Team Do Step Inn Central
Dear Benjamin, Thank you for sharing your experience. We sincerely apologize for the inconvenience you faced on your first night. Your feedback is important to us, and we will review our check-in process to ensure better accessibility for … Show more
Reviewed: 1 September 2025 · Stayed in August 2025
Verified reviewClean, independent access.
A bit complicated to find the check-in page..
Dear Claudia, Thank you so much for your kind words and for taking the time to share your experience! We’re thrilled you appreciated our concept, cleanliness, and the flexibility of self-service access. We’ll work on making the check-in page even easier to find—your feedback is invaluable. Hope to welcome you back soon! Best regards, Team Do Step Inn Central
Dear Claudia, Thank you so much for your kind words and for taking the time to share your experience! We’re thrilled you appreciated our concept, cleanliness, and the flexibility of self-service access. We’ll work on making the check-in p… Show more
Reviewed: 31 August 2025 · Stayed in July 2025
Verified reviewReviewed: 30 August 2025 · Stayed in July 2025
Verified reviewReviewed: 30 August 2025 · Stayed in July 2025
Verified reviewReviewed: 29 August 2025 · Stayed in August 2025
Verified reviewthe location is right next to the main train station, so you can easily catch a train.
The rooms don’t have air conditioning AC, which makes it very uncomfortable in the summer heat. The beds are arranged in a cabin style, and with no air circulation, both the smell and the heat become unbearable. Additionally, there is no storage space in the rooms, so you either have to keep everything on the floor which is practically impossible since everyone leaves their belongings there or bring your things up to your bed.
Reviewed: 29 August 2025 · Stayed in June 2025
Verified reviewI am astonished by the quality and location for that price. Small clean room with locks. Also there is a kitchen and coffee machine so you can have breakfast in the morning.
Dear Alise, Thank you so much for your wonderful review! We’re thrilled to hear that you enjoyed the quality, central location, and affordability of our hostel. It’s great to know the cleanliness of your room and the shared kitchen added to your positive experience—we designed these amenities with guests like you in mind. We’d love to welcome you back anytime! Warm regards, Team Do Step Inn Central
Dear Alise, Thank you so much for your wonderful review! We’re thrilled to hear that you enjoyed the quality, central location, and affordability of our hostel. It’s great to know the cleanliness of your room and the shared kitchen added t… Show more
Reviewed: 28 August 2025 · Stayed in August 2025
Verified reviewReviewed: 28 August 2025 · Stayed in August 2025
Verified reviewReviewed: 28 August 2025 · Stayed in August 2025
Verified reviewReviewed: 28 August 2025 · Stayed in August 2025
Verified reviewReviewed: 27 August 2025 · Stayed in August 2025
Verified reviewThis review has been hidden because it doesn't meet our guidelines.
Reviewed: 26 August 2025 · Stayed in August 2025
Verified review-Absolute cleanliness -Great location -Modern interior -Very good lounge area -Possibility to leave luggage in the safe place while waiting check-in time -Good kitchen -Positive and friendly housekeeping attendants
-No shelfs in shower rooms -An outlet was very high in a capsule bed
Dear Egor, Thank you so much for your wonderful review! We’re thrilled to hear that you enjoyed the cleanliness, modern design, and great location of our hostel. It’s also lovely to know you appreciated the lounge area, luggage storage, and our friendly housekeeping team. We’ve noted your feedback about the shower shelves and outlet placement—thank you for bringing this to our attention. Your input helps us improve. We hope to welcome you back soon! Best regards, Team Do Step Inn Central
Dear Egor, Thank you so much for your wonderful review! We’re thrilled to hear that you enjoyed the cleanliness, modern design, and great location of our hostel. It’s also lovely to know you appreciated the lounge area, luggage storage, an… Show more
Reviewed: 26 August 2025 · Stayed in August 2025
Verified reviewI have to give 5/10 because of gangs outside the hostel which was impossible to get out due to harassment which we have to call police every often. Day/ night these gangs were hanging outside just waiting to attack you which was scary. At least this hostel keep one security guard which would be great. These gangs were holding things in hands else the hostel is near & clean, bathrooms super clean, bed was comfortable than my last visit and very clean.
Security of this hostel is at zero
Reviewed: 25 August 2025 · Stayed in August 2025
Verified reviewIt is literally next to the central station. Very very convienient. Billa right next to the hostel. Metro station next to hostel. Amazing. Self check in-check out, the doors have codes. The rooms vere clean and comfy:))
Dear Ruxandra, Thank you so much for your wonderful review! We’re thrilled to hear that you found our location so convenient—being right by the central station, Billa, and the metro makes exploring Vienna effortless. It’s also great to know you enjoyed our self-service check-in and the clean, comfortable rooms. We truly appreciate your kind words and hope to welcome you back soon! Best regards, Team Do Step Inn Central
Dear Ruxandra, Thank you so much for your wonderful review! We’re thrilled to hear that you found our location so convenient—being right by the central station, Billa, and the metro makes exploring Vienna effortless. It’s also great to kno… Show more
Reviewed: 24 August 2025 · Stayed in August 2025
Verified reviewLocation, close to Bus station
The room next to the street window feels unsafe
Dear Brian, Thank you for taking the time to share your feedback. We’re delighted you appreciated our central location near the bus station—it’s one of the things we love most too! We sincerely apologize that your room by the street window felt unsafe. Your comfort and security are our top priorities, and we’ll review this immediately to address any concerns. We hope to welcome you back for a more relaxed stay soon. Kind regards, Team Do Step Inn Central
Dear Brian, Thank you for taking the time to share your feedback. We’re delighted you appreciated our central location near the bus station—it’s one of the things we love most too! We sincerely apologize that your room by the street windo… Show more
Reviewed: 23 August 2025 · Stayed in August 2025
Verified reviewThe kitchen and the code system that you can use to open the doors and also lock your bed. You don’t need to carry any card, just use the code they give to you.
The room has no ventilation, looks like they have no windows opened, outside was cool but inside the room and in the bed was very hot, very uncomfortable to sleep. It had a fan inside the room but it was on the floor, so in my bed that was up I didn’t feel any air coming. Also no soap in the bathrooms and no hair dryer.
Dear Allan, Thank you for taking the time to share your feedback. We’re glad you appreciated our keyless code system and the convenience of our kitchen—it’s great to hear these made your stay smoother. We sincerely apologize for the discomfort caused by the lack of ventilation and heat in your room, as well as the missing amenities. Your feedback is invaluable, and we’ll address these issues immediately to improve future stays. We hope you’ll give us another chance to welcome you with better conditions. Kind regards, Team Do Step Inn Central
Dear Allan, Thank you for taking the time to share your feedback. We’re glad you appreciated our keyless code system and the convenience of our kitchen—it’s great to hear these made your stay smoother. We sincerely apologize for the disco… Show more
Reviewed: 22 August 2025 · Stayed in June 2025
Verified reviewThe bunk beds are nice. Check-in and check-out were super convenient.
Dear Susnato, Thank you for taking the time to share your positive experience with us! We’re delighted to hear that you enjoyed our bunk beds and found the check-in and check-out process convenient. Your feedback means a lot to us. We hope to welcome you back soon! Kind regards, Team Do Step Inn Central
Dear Susnato, Thank you for taking the time to share your positive experience with us! We’re delighted to hear that you enjoyed our bunk beds and found the check-in and check-out process convenient. Your feedback means a lot to us. We hop… Show more
Reviewed: 22 August 2025 · Stayed in August 2025
Verified reviewIt was quite clean for a hostel
Dear Dana, Thank you so much for taking the time to share your feedback! We’re truly pleased to hear that you found our hostel clean—it’s something we take great pride in. Your kind words motivate us to keep up the good work. We hope to welcome you back soon! Best regards, Team Do Step Inn Central
Dear Dana, Thank you so much for taking the time to share your feedback! We’re truly pleased to hear that you found our hostel clean—it’s something we take great pride in. Your kind words motivate us to keep up the good work. We hope to w… Show more
Reviewed: 21 August 2025 · Stayed in August 2025
Verified reviewReviewed: 20 August 2025 · Stayed in August 2025
Verified reviewThis review has been hidden because it doesn't meet our guidelines.