Reviews of ever grün KAPRUN inkl Zell am See-Kaprun Sommerkarte 4 stars
Imbachstr. 5, 5710 Kaprun, Austria
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Reviewed: 2 September 2025 · Stayed in June 2025
Verified reviewReviewed: 2 September 2025 · Stayed in August 2025
Verified reviewThe accommodation was excellent – comfortable and clean. The food was outstanding with a great variety to choose from. Overall, a wonderful stay.
Dear Tomas. Thank you very much for your wonderful feedback. We are delighted to hear that you enjoyed the comfort and cleanliness of our accommodation as well as the variety and quality of our food. It was a pleasure to have you with us, and we hope to welcome you back again soon! Kind regards The hotel ever.grün team
Dear Tomas. Thank you very much for your wonderful feedback. We are delighted to hear that you enjoyed the comfort and cleanliness of our accommodation as well as the variety and quality of our food. It was a pleasure to have you with us, … Show more
Reviewed: 30 August 2025 · Stayed in August 2025
Verified reviewGreat food! A wide variety of options and changed daily throughout our stay. I loved the little pots of deli food. Really liked the roof top pool. Overall a good stay for a family of 4 in the summer to explore the beautiful surroundings
Dear Tudor. Thank you very much for your wonderful feedback! We are delighted to hear that you enjoyed our varied and changing food selection, especially the little delicatessen pots. It’s also great to know that you and your family appreciated the rooftop pool and found our hotel a good base to explore the beautiful surroundings in summer. We truly hope to welcome you and your family back again soon! Kind regards The hotel ever.grün team
Dear Tudor. Thank you very much for your wonderful feedback! We are delighted to hear that you enjoyed our varied and changing food selection, especially the little delicatessen pots. It’s also great to know that you and your family apprec… Show more
Reviewed: 29 August 2025 · Stayed in August 2025
Verified reviewGreat staff, very friendly & helpful. Lovely food also both at breakfast and dinner.
12 euros per night to park the car felt very greedy!
Dear Linda. Thank you very much for your kind feedback! We are delighted to hear that you enjoyed our service, the comfort of our hotel, and especially the friendliness of our team as well as our breakfast and dinner offerings. We truly appreciate your positive words. We also value your comment regarding the parking fee. We understand your point of view and will certainly take your feedback into consideration when reviewing our services. Please note that the parking charge is clearly stated on all booking platforms as well as on our website. We hope to have the pleasure of welcoming you back again soon! Kind regards The hotel ever.grün Kaprun team
Dear Linda. Thank you very much for your kind feedback! We are delighted to hear that you enjoyed our service, the comfort of our hotel, and especially the friendliness of our team as well as our breakfast and dinner offerings. We truly ap… Show more
Reviewed: 29 August 2025 · Stayed in August 2025
Verified reviewReviewed: 27 August 2025 · Stayed in August 2025
Verified reviewReviewed: 23 August 2025 · Stayed in August 2025
Verified reviewReviewed: 20 August 2025 · Stayed in August 2025
Verified reviewThis was such an amazing property! The staff were so friendly and welcoming. The location is perfect! The pool and lounge deck are amazing! The dinner and breakfast were absolutely delicious!
This is our favorite stay in all of Austria and Germany! Everything was perfect!
Dear Stacey. Thank you so much for your wonderful feedback! We are delighted to hear that you enjoyed the perfect mix of leisure, relaxation, and dining during your stay. It is a pleasure to know that our team made you feel welcome, and that you appreciated the location, pool, lounge deck, and of course the delicious dinner and breakfast. We are especially honored that you consider us your favorite stay in Austria and Germany. Your kind words mean a lot to us, and we look forward to welcoming you back again soon! Kind regards The hotel ever.grün Kaprun
Dear Stacey. Thank you so much for your wonderful feedback! We are delighted to hear that you enjoyed the perfect mix of leisure, relaxation, and dining during your stay. It is a pleasure to know that our team made you feel welcome, and th… Show more
Reviewed: 18 August 2025 · Stayed in August 2025
Verified reviewReviewed: 17 August 2025 · Stayed in June 2025
Verified reviewReviewed: 15 August 2025 · Stayed in July 2025
Verified reviewThe room is spacious, the view is nice, the buffet is amazing, the staff are incredibly friendly and welcoming.
The hotel needs to improve its cleanliness standards. Both in the facilities and the rooms
Dear Shahad. Thank you so much for your kind words about our spacious rooms, beautiful views, delicious buffet and especially our friendly and welcoming team – your compliments mean a lot to us. We also truly value your constructive feedback regarding cleanliness. Please be assured that we are already working with our housekeeping team to further improve our standards both in the rooms and throughout the hotel. We hope to have the pleasure of welcoming you back again soon, so you can experience an even better stay. Kind regards The hotel ever.grün team
Dear Shahad. Thank you so much for your kind words about our spacious rooms, beautiful views, delicious buffet and especially our friendly and welcoming team – your compliments mean a lot to us. We also truly value your constructive feedba… Show more
Reviewed: 12 August 2025 · Stayed in August 2025
Verified reviewwas a bit disappointed that there were no vegan pancakes/waffles/scrambled tofu/baked beans for breakfast like last year. had been looking flrward to those.
Dear Teresa. Thank you so much for your loyalty and for sharing your impressions with us. We’re happy to hear you enjoy the variety we offer each day. We do have a special vegan option available daily, and this changes regularly so that our guests can enjoy different flavours throughout their stay. We’re sorry that some of your favourites from last year, such as vegan pancakes, waffles, scrambled “eggs,” or baked beans, were not part of the rotation this time. Your feedback is very valuable, and we will share it with our kitchen team to see if we can bring back some of these choices in the future. We truly appreciate your continued trust in us and look forward to welcoming you back again soon. Kind regards The hotel ever.grün Kaprun
Dear Teresa. Thank you so much for your loyalty and for sharing your impressions with us. We’re happy to hear you enjoy the variety we offer each day. We do have a special vegan option available daily, and this changes regularly so that ou… Show more
Reviewed: 11 August 2025 · Stayed in August 2025
Verified reviewReviewed: 10 August 2025 · Stayed in July 2025
Verified reviewAll of my stay great, (view,clean, weather, staff) realy i was happy staying in this hotel. Thanks to (Nour) arabian guy, helped me all the time
Dear Ahmed. Thank you so much for your wonderful feedback! We’re delighted to hear you enjoyed the view, cleanliness, weather, and our team’s hospitality. We’ll be sure to pass your kind words on to Nour – he’ll be so happy to know he made your stay even more special. We look forward to welcoming you back again soon! Kind regards The hotel ever.grün team
Dear Ahmed. Thank you so much for your wonderful feedback! We’re delighted to hear you enjoyed the view, cleanliness, weather, and our team’s hospitality. We’ll be sure to pass your kind words on to Nour – he’ll be so happy to know he made… Show more
Reviewed: 8 August 2025 · Stayed in August 2025
Verified reviewReviewed: 7 August 2025 · Stayed in August 2025
Verified reviewReviewed: 3 August 2025 · Stayed in July 2025
Verified reviewNice pools , good restaurant.
Dear Pasca. Thank you for your kind words! We are happy you enjoyed our pools and restaurant, and we hope to welcome you back soon. Kind regards The hotel ever.grün team
Reviewed: 31 July 2025 · Stayed in July 2025
Verified reviewEVERYTHING
NOTHING
Dear Fawaz. Thank you very much for your kind feedback. We’d love to welcome you again! Kind regards. The hotel ever.grün team
Reviewed: 31 July 2025 · Stayed in July 2025
Verified reviewdelicious breakfast and dinner! excellent food, a lot of choice. summer card, kind staff. good spa with sauna, fridge in the room
weak wi fi connection , you need to pay for tap water during dinner
Dear Adam. Thank you very much for your kind words and for sharing your experience with us. We are delighted to hear that you enjoyed our delicious breakfast and dinner, the variety of our summer menu, and that our spa and wellness area contributed to a relaxing stay. It is also wonderful to know that our team made a positive impression on you. We appreciate your feedback regarding the Wi-Fi connection and the charge for tap water at dinner. We will review these points internally to see how we can improve our guests’ experience even further. We hope to welcome you back soon for another enjoyable stay in Kaprun. Kind regards The hotel ever.grün Kaprun
Dear Adam. Thank you very much for your kind words and for sharing your experience with us. We are delighted to hear that you enjoyed our delicious breakfast and dinner, the variety of our summer menu, and that our spa and wellness area co… Show more
Reviewed: 28 July 2025 · Stayed in July 2025
Verified reviewVery delicious breakfast and dinner Very good facilities e.g. sauna
A bit faraway from bus station and up hill road
Dear Jaruvee. Thank you for your kind words! We are happy to hear you enjoyed the delicious breakfast and dinner, as well as our well-equipped facilities like the sauna. We understand that the distance from the bus station and the uphill road might be a bit challenging, but we hope the comfort and quality of your stay made up for it. We’d love to welcome you again! Kind regards The hotel ever.grün team
Dear Jaruvee. Thank you for your kind words! We are happy to hear you enjoyed the delicious breakfast and dinner, as well as our well-equipped facilities like the sauna. We understand that the distance from the bus station and the uphill r… Show more
Reviewed: 27 July 2025 · Stayed in July 2025
Verified reviewGood dinner, practically furnished Room
Dear Michael. Thank you for your feedback! We’re happy to hear that you enjoyed the dinner and found the room practical and comfortable. A great choice for a short stay – we hope to welcome you again soon! Kind regards The hotel ever.grün team
Dear Michael. Thank you for your feedback! We’re happy to hear that you enjoyed the dinner and found the room practical and comfortable. A great choice for a short stay – we hope to welcome you again soon! Kind regards The hotel ever.grün… Show more
Reviewed: 27 July 2025 · Stayed in July 2025
Verified reviewIncluding breakfast and dinner
Dear Ever.Grün Kaprun Team, I recently stayed at your hotel in Kaprun with a reservation made via Booking.com for two adults. Upon arrival, I was surprised to be charged an additional €275 for my 9-year-old child, even though I had not added a child to the booking. I fully understand that children may incur additional costs, but I found the amount to be excessive and, more importantly, the handling of the situation by the receptionist was extremely unprofessional and lacking in courtesy. I was deeply disappointed with the attitude and approach shown, especially after a long journey expecting a welcoming experience. That said, I would like to sincerely thank Mr. Nour and Ms. Orsolya for their exceptional kindness and professionalism. Their helpful and respectful manner stood in stark contrast to the earlier interaction and deserves recognition. They truly made a positive difference during my stay. I hope this message is taken seriously and forwarded to the hotel management. I also request that the pricing and guest service policies be reviewed to ensure fair and respectful treatment for all guests in the future.
Dear Majed. Thank you for sharing your feedback. We are truly sorry that your arrival experience did not meet your expectations and if our colleague’s approach felt less welcoming than it should have been. We will address this with our team immediately. Regarding the €275 charge: the reservation via Booking.com was made for two adults only, and the additional fee covered your child’s stay including breakfast, dinner, and all hotel services. We understand this may have come as a surprise and will work on communicating this more clearly in the future. We sincerely appreciate your kind words about Mr. Nour and Ms. Orsolya and will gladly share your praise with them. We hope to welcome you back to ever.grün Kaprun and provide you with the warm experience you expect. Kind regards The hotel ever.grün team
Dear Majed. Thank you for sharing your feedback. We are truly sorry that your arrival experience did not meet your expectations and if our colleague’s approach felt less welcoming than it should have been. We will address this with our tea… Show more
Reviewed: 24 July 2025 · Stayed in July 2025
Verified reviewReviewed: 20 July 2025 · Stayed in July 2025
Verified reviewThe receptionist is welcoming and really helpful
Dear Abdulhadi. Thank you for your kind words! We’re glad to hear that our receptionist was friendly and very helpful. We look forward to welcoming you again soon! Kind regards The hotel ever.grün team
Reviewed: 19 July 2025 · Stayed in July 2025
Verified reviewsommerkarte, pools, spacious room, friendly staff
Room in basement almost with no daylight, choice of meal for kids
Dear Jakub. Thank you very much for your feedback. We are delighted to hear that you appreciated the summer card, the pools, the spacious room, and our friendly staff. At the same time, we're sorry to hear that the room location and the food selection for children did not fully meet your expectations. We truly value your input and will take it into consideration as we work to improve our guest experience. We hope to welcome you back to Kaprun soon! Kind regards The hotel ever.grün team
Dear Jakub. Thank you very much for your feedback. We are delighted to hear that you appreciated the summer card, the pools, the spacious room, and our friendly staff. At the same time, we're sorry to hear that the room location and th… Show more