Reviews of Hotel Exel 4 stars
Alte Zeile 14, 3300 Amstetten, Austria

Loading
Guests also reviewed these properties:
Cordoba, Argentina
Vitebsk, Belarus
Alcácer do Sal, Portugal
Hervás, Spain
Da Lat, Vietnam
Siena, Italy
Sibu, Malaysia
Dali, China
How guest reviews work
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We use a weighted review system which means that the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
- Politically sensitive comments
- Promotional content
- Illegal activities
- Personal or sensitive information (e.g. emails, phone numbers or credit card info)
- Swear words, sexual references, hate speech, discriminatory remarks, threats, or references to violence
- Spam and fake content
- Animal cruelty
- Impersonation (e.g. if the writer is claiming to be someone else)
- Any violation of our review guidelines.
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
Guidelines and standards for Reviews
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
Translations disclaimer
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
Reviewed: 31 August 2025 · Stayed in August 2025
Verified reviewThe hotel is conveniently situated in the middle of town, which makes it easy to access everything. However, it can be a bit noisy at night due to the nearby restaurants with terraces.
The bathroom door did not close properly. The air conditioning could not be operated because the control knob was unusable.
Reviewed: 31 August 2025 · Stayed in August 2025
Verified reviewLean and well looked after. Good condition.
Reviewed: 28 August 2025 · Stayed in August 2025
Verified reviewGood breakfast, near to several restaurants, cleanness of the hotel ( elevator, corridors, rooms, restaurants and etc. (
Reviewed: 27 August 2025 · Stayed in August 2025
Verified reviewAbsolutely everything!!! Staff was very nice and friendly!!! Clean everywhere!!! Breakfast very good and tasty!!!
Reviewed: 26 August 2025 · Stayed in August 2025
Verified reviewComfortable, clean, good location, free parking, easy check in/check out.
Reviewed: 26 August 2025 · Stayed in August 2025
Verified reviewReviewed: 25 August 2025 · Stayed in August 2025
Verified reviewReviewed: 25 August 2025 · Stayed in August 2025
Verified reviewReviewed: 24 August 2025 · Stayed in August 2025
Verified reviewReviewed: 23 August 2025 · Stayed in August 2025
Verified reviewThe 4km distance from the A-1 motorway was ideal, the location also in the town was also perfect. The staff were great and everything was super clean.
It would have been nice to have had a fridge for some of the supplies I had brought with me for my long journey onwards. A Smart TV would have also been a plus
Reviewed: 18 August 2025 · Stayed in August 2025
Verified reviewReviewed: 15 August 2025 · Stayed in August 2025
Verified reviewReviewed: 15 August 2025 · Stayed in August 2025
Verified reviewReviewed: 14 August 2025 · Stayed in August 2025
Verified reviewReviewed: 8 August 2025 · Stayed in August 2025
Verified reviewLocation to the hospital where my was had been admitted following an accident
For a 4star hotel the room was very basic- not even a kettle to make a coffee or tea
Reviewed: 7 August 2025 · Stayed in July 2025
Verified reviewReviewed: 7 August 2025 · Stayed in August 2025
Verified reviewReviewed: 4 August 2025 · Stayed in August 2025
Verified reviewGreat breakfast, very good location, comfortable rooms.
There is no reception service from 11 pm till morning - unacceptable for such a high standard hotel!
Reviewed: 3 August 2025 · Stayed in August 2025
Verified reviewReviewed: 2 August 2025 · Stayed in August 2025
Verified reviewReviewed: 31 July 2025 · Stayed in July 2025
Verified reviewReviewed: 31 July 2025 · Stayed in July 2025
Verified reviewReviewed: 28 July 2025 · Stayed in July 2025
Verified reviewGREAT location, free parking nearby, extravagant breakfast & pet friendly…
We booked (non-refundable option) this particular hotel because it listed as amenities an elevator, a/c, sauna & a fridge in the room… upon check-in we learned the elevator was inop… not great as I have knee issues & we had our pups… once we schlepped our things up to our room we found no fridge (cabinet was there but empty), a/c didn’t work (July!) & the rollladen blinds had a note not to close them as they were inop too… went down to the spa area hoping for a little relaxation… found furniture piled in the solarium & the sauna didn’t appear ready for guests… oh brother 😕 Went to reception & spoke with attendant—she was quite kind & apologetic… for our troubles & disappointment she comp’d our breakfast the following morning… the elevator was fixed before checkout—both of which we appreciated immensely…
Reviewed: 24 July 2025 · Stayed in July 2025
Verified reviewVery clean, centrally located, friendly staff and very good breakfast.
All was good.
Reviewed: 23 July 2025 · Stayed in July 2025
Verified review