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Reviews of Explorer Hotel Zillertal 3 stars

2 Schmiedau, 6272 Kaltenbach, Austria

#32 of 65 hotels in Kaltenbach

Guests' Choice

Review score

Based on 65 hotel reviews

8.4

Score breakdown

  • Cleanliness

    8.9

  • Comfort

    8.7

  • Location

    8.9

  • Facilities

    8.4

  • Staff

    9.2

  • Value for money

    8.3

  • Free WiFi

    9.4

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Showing 1 – 25

  • Reviewed: 28 August 2025

    8.0
    Very good
    • Solo traveller
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    The location is perfect and the staff are exceptionally helpful and friendly. This is my go to hotel for when I am in the Zillertal. I would definitely recommend it.

    Stayed in August 2025

  • Reviewed: 1 July 2025

    9.0
    Superb
    • Leisure trip
    • Solo traveller
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    I should have asked at reception for a glass for drinking water, holding toothbrush, that's my bad.

    It's modern, clean, safe parking, the staff are great, really helpful. The breakfast was lovely too and the restaurant was good.

    Stayed in July 2025

  • Reviewed: 1 May 2025

    9.0
    Superb
    • Business trip
    • Group
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Very clean rooms, nice beds and friendly people at the reception. Breakfast is also good! Big underground parking area.

    Stayed in May 2025

  • Reviewed: 14 April 2025

    8.0
    Value for money
    • Leisure trip
    • Solo traveller
    • Double Room
    • Stayed 7 nights

    Walls to thin, easy to hear the rooms either side

    Location

    Stayed in April 2025

  • Reviewed: 10 February 2025

    8.0
    very nice stay, clean and modern hotel
    • Leisure trip
    • Group
    • Double Room
    • Stayed 4 nights

    the walk to the gondola was slightly further than expected but not a deal breaker. the gym was basic and ideally needed a rack of free weights. there not many obvious visible bars and restaurants like in most ski resorts, its quite a quiet town.

    the make yourself omelette station was great. the breakfast was very basic but had most of what you need. lots of bread choices although there was no toaster. loved the restaurant next door, think its called zum franks, we eat there every night

    Stayed in January 2025

  • Reviewed: 4 January 2025

    8.0
    Great location for skiing
    • Leisure trip
    • People with friends
    • Double Room
    • Stayed 7 nights
    • Submitted via mobile

    The rooms were noisy and poor lighting. No extractor fan in the bathroom and no shampoo or body wash.

    The location is great for accessing the ski area. Breakfast, although self service, had a large selection and the option to cook an omelette or boiled eggs.

    Stayed in December 2024

  • Reviewed: 20 December 2024

    9.0
    Superb
    • Leisure trip
    • People with friends
    • Double Room
    • Stayed 3 nights
    • Submitted via mobile

    Great location, 10 min walk to ski lift Clean and quiet Nice breakfast

    Stayed in December 2024

  • Reviewed: 25 October 2024

    9.0
    Superb
    • Leisure trip
    • Solo traveller
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    The hotel was clean and silent. The breakfast was good.

    Stayed in October 2024

  • Reviewed: 11 August 2024

    8.0
    Had a wonderful time.
    • Leisure trip
    • Family with young children
    • Double Room
    • Stayed 2 nights

    Pity there is no English language shows

    Room was spacious and hotel is near the train station

    Stayed in August 2024

  • Reviewed: 18 July 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Noise from the road when the window is open.free parking is 5 minutes walk. .there is no refrigerator

    Very good breakfast, lovely room . Beautiful design of the hotel friendly stuff

    Stayed in July 2024

  • Reviewed: 27 March 2024

    9.0
    Superb
    • Leisure trip
    • Solo traveller
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    The price is perhaps a little high for what yiu get when compared to similar places and / or prices

    Great facilities, really well thought out for outdoorsy and sporty people. Love the top floor gym amd sauna. So great to work out with that mountain view!

    Stayed in March 2024

  • Reviewed: 20 February 2024

    8.0
    Overall a nice stay, but for the high price we paid, we expected a bit more amenities in the room
    • Leisure trip
    • Family with young children
    • Double Room
    • Stayed 5 nights

    I was missing coffee/thee + waterboiler (+ cups) in the room. We paid 217 eur per room per night, which is very expensive, so I expected at least the option to make tea in the room. The ski lift was a bit far by foot, especially after a day skiing, so we took the car.

    Beds were very comfortable, and the surroundings very quiet, so perfect for a good night' sleep.

    Stayed in February 2024

  • Reviewed: 17 February 2024

    8.0
    Very good
    • Leisure trip
    • Solo traveller
    • Double Room
    • Stayed 2 nights
    • Submitted via mobile

    No kettle in the room and no possibility to get free tee in the evening Only one bottle of soap in WC

    Stayed in February 2024

  • Reviewed: 13 January 2024

    9.0
    Very good hotel with excellent facilities.
    • Leisure trip
    • People with friends
    • Double Room
    • Stayed 3 nights
    • Submitted via mobile

    Very comfortable and very helpful staff. Excellent spa.

    Stayed in January 2024

  • Reviewed: 6 October 2023

    8.0
    Great Hotel for an overnight stay, carpark very secure
    • Leisure trip
    • Family with young children
    • Double Room
    • Stayed 1 night

    good sized clean room very comfortable - staff really helpful and friendly

    Stayed in September 2023

  • Reviewed: 18 August 2023

    8.0
    Nice hotel
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night

    Nice hotel, suggested for young people

    Stayed in August 2023

  • Reviewed: 5 June 2023

    7.0
    Good
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    There was hair left over from previous guests in the bathroom. For breakfast you had to cook your own omlette and boil your own eggs. Some people might appreciate that but others don't. They claim about a huge selection of breakfast items but it is actually just a pretty standard breakfast for Austria.

    Nice, modern hotel. We had a comfortable stay. There was a mini bar in the room that kept our drinks cool.

    Stayed in June 2023

  • Reviewed: 23 May 2023

    8.0
    great location, comfort and friendly staff
    • Leisure trip
    • Family with young children
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    beds were soft, soundproofing wasn’t great (the kids in the room above us kept us up)

    clean, convenient and practical. staff was very friendly and breakfast was fantastic.

    Stayed in May 2023

  • Reviewed: 10 February 2023

    8.0
    Great Location, Decent Value, Excellent Choice
    • Leisure trip
    • Solo traveller
    • Double Room
    • Stayed 3 nights

    Second stay here and still very nice. Probably the best ratio price/quality/location in the area. (literally across the street from the Zillertal train shuttle) Barely 10 mins walk from the start of the slopes. They have a deal with the ski rental shop downstairs where you get a discount (15%) Rooms are weirdly quite dark, but I was only there to sleep and wash, so it's no big deal. Very clean, nice showers. Beds are decent. The lounge area lacks a bit of atmosphere in the evenings, but again that may not matter to you. Breakfast buffet is seriously good and unlimited. Staff is friendly and efficient with most of them speaking English. Food during the day (after 4PM) is nothing to write home about (frozen pizzas, white bread sandwiches, that kind of stuff) but it does the job nicely after a day skiing. You probably want to go somewhere else for dinner though (a few restaurants around, the better ones are in Stumm, just across the canal, maybe 10-15 mins walk from the hotel) All in all a very good choice if you come in the area, specially in wintertime.

    Stayed in February 2023

  • Reviewed: 29 August 2025

    10
    Exceptional
    • Leisure trip
    • Group
    • Double Room
    • Stayed 2 nights

    Breakfast - would be nice to have croissants or something hot.

    Good breakfast, room and staff

    Stayed in August 2025

  • Reviewed: 27 August 2025

    10
    Exceptional
    • Leisure trip
    • Solo traveller
    • Double Room
    • Stayed 2 nights
    • Submitted via mobile

    The bed was a bit too hard

    The staff were great and friendly, and the spa area was great!

    Stayed in August 2025

  • Reviewed: 15 August 2025

    6.0
    Pleasant
    • Leisure trip
    • Group
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    It doesn't match the the expectations as it in the application photos..

    It's good price for one night stop..

    Stayed in August 2025

  • Reviewed: 6 January 2025

    10
    Excellent staff, great location and facilities, and a superb breakfast. We loved our stay
    • Leisure trip
    • Family with young children
    • Double Room
    • Stayed 4 nights
    • Submitted via mobile

    The staff is extremely helpful and friendly

    Stayed in January 2025

  • Reviewed: 24 October 2024

    10
    Exceptional
    • Leisure trip
    • Solo traveller
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Very nice staff, great breakfast included in the price and the sauna is the best I’ve ever been!

    Stayed in October 2024

Showing 1 – 25

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