The small room attached to the suite room was without air conditioning but it was manageable. Lunch always less variety due to less guests. I had no other option except to order from the kitchen fries and pizza which is chargeable. No 24 hours room service!!

Staff were very nice and cooperative. Good place for kids.

Stayed in August 2025

The cleaner should do vacuum every day there is dust in the rooms. I noticed that they was taking the bins, fixing the beds and refill the coffee bar without doing vacuum.

Everything was perfect as usual as it’s our 3rd time to be at the Falkensteiner Montafon.

Stayed in August 2025

Points for improvement: - Lunch time at 14:00 is too late, especially for families with small children, which forces parents to buy additional food around noon - Room cleaning was not done unless specifically requested - Additional staff would be needed at Falky Land

- Room was very nice and modern - Activities for children were excellent, especially the disco club at 20:00 - Food was very good and varied slightly each day - Staff were very kind and helpful, in particular Faruk in the restaurant provided outstanding service - A firefighter show in the garden was an amazing surprise for the little ones - Spa area was great - Overall a top hotel for families with kids, which I would definitely recommend

Stayed in August 2025

The flies was all over the food in the dining area and the night time shift guy he was unfriendly and nit nice at all we had to pull our luggage when we arrived from the guy he said he’s health is important I asked bout my rooms information and what was the difference between them when we was checking in he said you booked it if you want information you can go to the online made us feel uncomfortable we avoided to ask anything in the night after that .

We love it my kids loved the hotel we enjoyed our stay

Stayed in July 2025

The location, facilities and food was splendid

Stayed in July 2025

Staff was amazing. Beshoy and Ahmed were particularly good with kids!

Stayed in April 2025

We had a wonderful stay in this Hotel! Everything was spotlessly clean and very well organized. The price-quality ratio is absolutely perfect. The location is excellent. Overall, it was an ideal place to stay. We would love to come back again and again! Thank you so much for making our stay so enjoyable!

Stayed in April 2025

Great fun for the little ones, specially thanks to the animation team. Good and diverse food. Very supportive and friendly staff. Will come again

Stayed in March 2025

It would be great to have lunch earlier, and then cake/snacks at 16:00-17:00 when people return from skiing. My only suggestion… the hotel is wonderful. Thanks for a great stay!

Stayed in February 2025

Nothing

New hotel, with all day entertainment for the kids, amazing food, 5 starts service. As parents of 3 little ones we could get rest, ski and enjoy nice dinners! It was amazing holidays!

Stayed in February 2025

The hotel is amazing, great structure for families. The food is great, breakfast amazing, dinner and lunch with great variety. You fell really comfortable there, like at home. My daughter and nice loved the place! The swimming pools and all the play area for them. Massage at the spa was great too! I recommend the Hotel 100%, and I hope to come back soon!

Stayed in February 2025

The pool was a bit cold for me, but not a problem! Check in at 4pm is a bit late…

Beautiful hotel with super attentive staff. Food was really good and location just in front of the ski lift is a plus! Really recommend it!

Stayed in February 2025

table tennis and pool table are locatated in the middle of the sitting area/lounge. it would makes sense to separate it a bit.

the staff and food is exceptional - chef victor made fresh gluten free pizza and dessert for our son. he just loved it. wow!

Stayed in January 2025

Fantastic food and great service

Stayed in January 2025

Everything was Perfect

Very new, clean ans Location Next to the Skilift

Stayed in December 2024

Bed for the kids are not covered, which made kids falling from the bed

Food Kids program Play area Swimming pool Massage & Spa

Stayed in December 2024

The water in the swimming pool was too cold. I couldn’t stay too long as I felt very cold. The lighting in the room when we had dinner was strange, it was very dark. I actually felt uncomfortable.

The location is beautiful. It’s a real paradise for kids. Adults spa was also very nice. Great selection of food at breakfast and dinners.

Stayed in November 2024

Staff language skills

Food was excellent, amenities great.

Stayed in October 2024

The lunch buffet was not for us.

Great options for kids to be entertained. Clean facilities nice air condition. WiFi without limited signin.

Stayed in August 2024

Great hotel, new and clean, fun for the kids and with a very rich buffet - for all meals. Friendly staff and good location.

Stayed in July 2024

It is for families and kids lot of activities for the kids. Parents can enjoy the good weather and kids can play in a safe environment. Staff were great especially Manuella and Mia. Very welcoming and very helpful. We will definitely repeat the visit to this exact hotel.

Stayed in July 2024

Welcome at the reception needs improvement, guest relation training needed

Good food, nice room, great kids club

Stayed in June 2024

Check-in is too late with 4pm (most family hotels have check-in at 3pm). €15 room service fee is on the high side, especially when you order something small for the kids to eat (fries, etc). Afternoon snack is more like a lunch (which is how most guests use it), but at 2pm quite too late, especially for little kids. Needs some optimizing in terms of offering/times.

Amazingly designed hotel for kids, which allows full fusion between kids entertainment and family/adults time; very good service and exceptionally friendly staff; very good and rich buffet for breakfast and dinner; great gym and very good (new) spa; the hotel is well located close to cable cars and offers a lot of entertainment especially for kids around 5-6 yrs

Stayed in May 2024

Everything was great!

Amazing place! The food was excellent, the SPA was very nice, and the kids had a lot of fun on their own (7 and 9 years old)! The ski / snowboarding part went also great! A lot of powder on our days!

Stayed in February 2024