The property was extremely busy.

The wellness area is lovely, pet friendly and the staff is very nice!

Stayed in August 2025

The spa area with saunas was only for naked people. It would be preferable to have a sauna option for those who don't want to undress and walk around naked.

Very charming and beautiful hotel. The staff was professional and attentive to every detail. The room was spotless and very comfortable. The location is perfect, close to the city center. Breakfast was rich and tasty with a wide variety of options. The evening menu was delicious. I would highly recommend this hotel to anyone seeking quality, comfort, and exceptional hospitality.

Stayed in August 2025

I'm not a fan of the scent they use as I just want to breathe in the fresh air. The toilet seat was too small for the toilet bowl. Very minor things.

Love that this hotel is dog friendly and they go the extra mile with bowls, a dog bed, treats, poo bags etc. The night staff was great- we were a late arrival and they made sure we had a gluten free meal waiting in our room as the kitchen would be closed before we arrived. Clean room, great views.

Stayed in July 2025

The only disappointment was the spa, as most of the better and more attractive facilities are located in the nude area. Guests wearing swimsuits have access to fewer and less impressive amenities.

The hotel is excellent, with outstanding service quality. The meals are indulgent and very tasty. Cleanliness is superb.

Stayed in July 2025

Everything was beautiful and very clean. We really appreciated the amazing and diverse breakfast buffet, kind staff, live music in the bar and amazing spa.

Stayed in July 2025

The room was a bit small, the beds and pillows were really uncomfortable.

Everything was great. Location is perfect, a lot to do, hike, ski, view... Staff and hospitality was exceptional.

Stayed in June 2025

The manger of restaurants

Everything was great—the location, the view, the room, the facilities, and the staff—except for the restaurant manager, who was impolite.”

Stayed in May 2025

The hotel was exceptional! The rooms may be basic, but they are equipped with everything you need, clean, and very well-maintained. The staff was always friendly and ready to assist with anything. The spa was an amazing experience – of very high quality, spacious, clean, and relaxing. It was clear that the hotel paid attention to every small detail to ensure a perfect experience. It's worth noting that the spa is nude-only, which might be unfamiliar to some, but once you get over the initial hesitation, it’s an unforgettable experience. The breakfast was delicious and varied, and the staff was courteous and welcoming. An excellent experience all around – we’ll definitely be back!

Stayed in March 2025

The spa and pool area is fantastic, but the water was a bit cold for an outside pool. The spa and sauna staff was very kind and nice. I came with kids and since they not allowed at the sauna area it was difficult to enjoy it for myself. I had to leave my kids outside at the spa reception and rush back after. We found the dinner not as tasty as the other foods. We missed the hotels shuttle bus on the first day and on the second we should've wait 40 mins so it would be nice to have either more bus or have option to call. (because we called a taxi but a guy just took it) anyway it just a 10 mins walk, but when you are alone with two kids and with all the equipment it can be tough.

the staff was very nice, the spa, the pool area is very well maintained, spacey and elegant. I loved the ambience of the spa, the sauna seance and the cleanliness. The breakfast has great selection, tasty food and full of healthy options, juices etc. At the lobbybar we had amazing wiener schnitzel, soup and kaiserschmarren.

Stayed in February 2025

Nothing

Location and food

Stayed in January 2025

If only the Eastern European guest would also comply to the wellness and sauna rules, and respect the other with talking quietly or only outside of the sauna area.

It was our second time. The service of the hotel went beyond every expectation. The whole atmosphere of the hotel is charming. The room was comfortable, well-equipped, had a nice view from the balcony. The buffet breakfast had a great variety, and the 5 meal dinner was absolutely the finest dining experience, accompanied by a great service from the whole restaurant team. And last but not least the wellness, with a dedicated sauna area, sauna infusions offered 4 times a day, that is also a top quality. We were in the pre-season, but the price–performance ratio is absolutely great.

Stayed in December 2024

Clearer signage on the spa area. I did not appreciate being frog marched out because I was wearing a swimming costume. It was very embarrassing as the sign does say there will be nudity, but it does NOT state that you have to be nude to use the area. Very poor

Services, friendly helpful staff, good selection of food

Stayed in December 2024

The atmosphere in the hotel was really great. The restaurant was really great as for breakfast but even better for the dinner. We really appreciated spa with pool and sauna. We even tried some massage procedure and it was really great.

Stayed in November 2024

None

Hotel staff very friendly and professional. Excellent hotel

Stayed in December 2024

-

Stayed in November 2024

Our room wasn’t very clean upon arrival. Later that evening, the previous occupants returned to the room, unaware of the change. This was quite uncomfortable, as the lady was shouting at us, asking where her belongings were. Restaurant service: We waited a long time for dinner before anyone noticed us, and there was a lot of confusion. Midway through our stay, however, there was a shift change, and the service became absolutely perfect. The young man making eggs at breakfast was extremely rude, but the older gentleman was just lovely!

I've never seen such a clean and beautiful spa. It was truly stunning. Our second room, after the change, was gorgeous, with a beautiful view. The housekeeping gentleman was very accommodating and always adjusted to our needs — we have a toddler who naps after lunch, and he kindly rescheduled cleaning for us each time without issue. The food was fantastic, a real culinary experience! We would love to come back one day; we had a wonderful time.

Stayed in October 2024

Nothing

The location, the grounds, the meals, the staff, the rooms we loved everything about it the spa the pool

Stayed in September 2024

Limited gluten free option for room service. Needed an extra pair of towels (for hair). Shame they allow smoking on balconies as it came into our room

Location, friendly staff, dog friendly, clean room.

Stayed in July 2024

Nothing

We have travelled to Austria many times and this is our second visit to Schladming in the last 5 years. We booked the Falkensteiner Hotel through Booking.Com and we thought the hotel was excellent. The bedrooms are comfortable, spacious with lots of storage space, clean with a lovely bathroom. We were half board and thought the restaurant food was excellent with very good choices each evening and the breakfast choices were also very good. The bar was managed by Igor with the assistance of Suzanna and you could not wish for two nicer people to look after you. The staff in the hotel reception were always there to help you and provide advice whenever they could. The staff in the restaurant were hard working and very kind to us during our stay. The hotel also has electric bikes available to hire and if you are a keen cyclist, it’s worth hiring the bikes to explore the wonderful mountains and countryside. We celebrated our 25th wedding anniversary whilst staying at the hotel and the hotel staff made our wedding anniversary a special day to cherish. We would have no hesitation in recommending this hotel.

Stayed in July 2024

The price was slightly high

The hotel facilities were excellent and clean. The staff were very friendly, polite and informative.

Stayed in June 2024

Nothing,everything was great.

Everything was great.

Stayed in March 2024

I couldn't have a proper hot oat cappuccino but otherwise all was great

Spa area is very nice and the staff are very nice and friendly

Stayed in February 2024

Price/quality

Style, spa, bar

Stayed in February 2024

Shuttle service to the ski lift not provided often enough

Everything in the hotel was just right

Stayed in January 2024