Reviews of Falkensteiner Schlosshotel Velden – The Leading Hotels of the World 5 stars
Schlosspark 1, 9220 Velden am Wörthersee, Austria
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Reviewed: 20 August 2025 · Stayed in August 2025
Verified reviewLocation, exceptional quality, very good food
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Reviewed: 19 August 2025 · Stayed in August 2025
Verified reviewReviewed: 13 August 2025 · Stayed in August 2025
Verified reviewReviewed: 30 June 2025 · Stayed in June 2025
Verified reviewA superb hotel with an excellent view of Worthersee lake, also include a 2-star Michelin restaurant. There are 3 swimming pools, indoor and outdoor, and also one next the lake, you can also choose to swim in the lake. There are other water activities but we don’t have enough time to experience. The family suite is very spacious, can easily fit a family of 4.
The in-room dining menu choices are very limited, we went to an Italian restaurant next door for takeaway pizza and pasta.
Dear Yubo, thank you so much for your kind and thoughtful review. We are thrilled to hear that you had an enjoyable stay with us and appreciated the beautiful views of Lake Wörthersee, as well as the spacious family suite, which we are happy suited your needs perfectly. It’s wonderful that you were able to enjoy our swimming pools, both indoor and outdoor, and the opportunity to swim in the lake. We’re pleased that you found our location to be ideal for a family getaway, and we hope you can experience even more of the water activities we offer on your next visit. We also appreciate your feedback regarding the in-room dining menu and will take it into consideration as we look for ways to enhance our guests' dining options. We hope to welcome you and your family back in the near future! Best regards, Your Schlosshotel team
Dear Yubo, thank you so much for your kind and thoughtful review. We are thrilled to hear that you had an enjoyable stay with us and appreciated the beautiful views of Lake Wörthersee, as well as the spacious family suite, which we are hap… Show more
Reviewed: 18 June 2025 · Stayed in June 2025
Verified reviewReviewed: 18 June 2025 · Stayed in May 2025
Verified reviewReviewed: 10 June 2025 · Stayed in June 2025
Verified reviewEverything
Dear Andreas, Dear Guest xxxx, many thanks for sharing your feedback with us about your previous stay. We look forward to welcoming you back soon. With kind regards, Helmut Muehringer Guest Relation Manager
Reviewed: 29 May 2025 · Stayed in May 2025
Verified reviewReviewed: 28 May 2025 · Stayed in May 2025
Verified reviewReviewed: 6 May 2025 · Stayed in April 2025
Verified reviewThe location is great, the room was interesting, staff was really nice, overall its an okay hotel and a great destination.
Breakfast is not practical and the staff there was not as good as the hotel staff. The food is too far away and my partner has stomach issues that lasted for whole trip after the breakfast, which was not ideal. The room was too hot and the climate control didnt work properly, also the remote control for TV didnt work and the room had a lot of dust.
Dear Karlo, Thank you for taking the time to share your feedback with us. While we're pleased to hear that you enjoyed our location, found your room interesting, and appreciated the friendliness of our team, we're truly sorry to learn that certain aspects of your stay did not meet your expectations. We regret the issues you experienced with breakfast, as well as the discomfort your partner faced afterward – please rest assured that food quality and guest well-being are of utmost importance to us, and we take such comments very seriously. Your remarks regarding the room temperature, remote control, and cleanliness have also been noted and forwarded to the relevant departments to ensure immediate follow-up. We sincerely hope you will consider giving us another opportunity in the future to provide you with a flawless experience – one that truly reflects the standards we strive for. Warm regards, Jean David Wiessmann Head Concierge & Stv. Direktion Your Schlosshotel Velden Team
Dear Karlo, Thank you for taking the time to share your feedback with us. While we're pleased to hear that you enjoyed our location, found your room interesting, and appreciated the friendliness of our team, we're truly sorry to le… Show more
Reviewed: 2 May 2025 · Stayed in May 2025
Verified reviewReviewed: 19 April 2025 · Stayed in April 2025
Verified reviewLocation
Bed and pillows and aircondition
Dear Mohammed, Thank you very much for your feedback and for staying with us at the Falkensteiner Schlosshotel Velden. We’re glad to hear that you enjoyed our location. At the same time, we regret that the bed, pillows, and air conditioning did not fully meet your expectations. Please accept our apologies for any discomfort this may have caused. Your comments have been shared with our team to help us improve the overall guest experience. We hope to welcome you back again soon and provide you with a more comfortable and seamless stay. Best regards, Jean David Wiessmann Head Concierge & Guest Relation Manager Falkensteiner Schlosshotel Velden
Dear Mohammed, Thank you very much for your feedback and for staying with us at the Falkensteiner Schlosshotel Velden. We’re glad to hear that you enjoyed our location. At the same time, we regret that the bed, pillows, and air conditioni… Show more
Reviewed: 16 April 2025 · Stayed in April 2025
Verified reviewEverything
Nothing
Dear valued Guest Gordon, many thanks for taking the time to share your feedback with us about your previous stay. We are glad that we fulfilled your expectations and could offer you a great service at Falkensteiner Schlosshotel Velden. We appreciate your feedback and look forward to welcoming you back soon. With best regards from Lake Woerthersee, Jean David Wiessmann Head Concierge & Guest Relation Manager
Dear valued Guest Gordon, many thanks for taking the time to share your feedback with us about your previous stay. We are glad that we fulfilled your expectations and could offer you a great service at Falkensteiner Schlosshotel Velden. … Show more
Reviewed: 10 April 2025 · Stayed in April 2025
Verified reviewThe breakfast was fantastic.
Dear Károly, many thanks for taking the time to share your feedback with us about your previous stay. I am glad that we fulfilled your expectations and could offer you a great service at Falkensteiner Schlosshotel Velden. We appreciate your feedback and look forward to welcoming you back soon. With best regards from Lake Woerthersee, Jean David Wiessmann Head Concierge & Guest Relation Manager
Dear Károly, many thanks for taking the time to share your feedback with us about your previous stay. I am glad that we fulfilled your expectations and could offer you a great service at Falkensteiner Schlosshotel Velden. We appreciate y… Show more
Reviewed: 23 February 2025 · Stayed in February 2025
Verified reviewReviewed: 23 February 2025 · Stayed in January 2025
Verified reviewReviewed: 9 February 2025 · Stayed in February 2025
Verified reviewReviewed: 4 February 2025 · Stayed in February 2025
Verified reviewReviewed: 26 January 2025 · Stayed in December 2024
Verified reviewReviewed: 11 January 2025 · Stayed in January 2025
Verified reviewEverything
Nothing
Dear valued guests Lerner, Thank you very much for taking the time to give us feedback on your previous stay. We are delighted that we were able to meet your expectations and provide you with excellent service at the Falkensteiner Schlosshotel Velden. We appreciate your feedback and look forward to welcoming you again soon. With kind regards from Lake Wörthersee, Jean David Wiessmann Head Concierge & Guest Relation Manager
Dear valued guests Lerner, Thank you very much for taking the time to give us feedback on your previous stay. We are delighted that we were able to meet your expectations and provide you with excellent service at the Falkensteiner Schloss… Show more
Reviewed: 9 January 2025 · Stayed in December 2024
Verified reviewReviewed: 6 January 2025 · Stayed in December 2024
Verified reviewReviewed: 3 January 2025 · Stayed in December 2024
Verified reviewEverything
The indoor pool was very cold
Dear valued guests Genevieve, Thank you very much for your fabulous review. We are sincerely pleased that we were able to continue the old tradition with the modernization and renovation and that we are now able to convince you with sincere hospitality in keeping with the spirit of the times. It goes without saying that your well-being is our main focus. Thank you for your feedback on our indoor pool, we have raised the temperature again this morning. We look forward to welcoming you to the Falkensteiner Schlosshotel Velden for your next stay at Lake Wörthersee. Yours sincerely, Jean David Wiessmann Head Concierge & Guest Relation Manager
Dear valued guests Genevieve, Thank you very much for your fabulous review. We are sincerely pleased that we were able to continue the old tradition with the modernization and renovation and that we are now able to convince you with since… Show more
Reviewed: 29 December 2024 · Stayed in December 2024
Verified reviewReviewed: 14 December 2024 · Stayed in November 2024
Verified review