Reviews of Aparthotel Buchauer-Tirol
Vorderthiersee 16/2, 6335 Thiersee, Austria
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Reviewed: 4 June 2025 · Stayed in April 2025
Verified reviewReviewed: 27 May 2025 · Stayed in May 2025
Verified reviewThe owner is very helpful and quick to respond to our needs, the room is exactly like the pictures, the view is great, the price is very high compared to other options in Tyrol
The price is high
Reviewed: 25 May 2025 · Stayed in May 2025
Verified reviewManfred is extremely friendly and helpful. I was coming to Thiersee for a relaxing weekend during a long business trip and the exprience in Aparthotel was absolutely beyond my expectation. Manfred gave me all the suggestions including the restaurant serving local food and the hiking route which was really nice. And the guest card provided by him made me free for bus to Kufstein and the ticket for the castle. He served very nice breakfast into my room so I could enjoy it on balcon as well as the nice view of the lake and the mountain. Big thanks to Manfred and his hotel is absolutely worth staying for a quiet and amazing weekend or vacation.
Reviewed: 27 May 2023 · Stayed in May 2023
Verified reviewReviewed: 4 March 2023 · Stayed in March 2023
Verified reviewAmazing location, it has close by slopes for beginners, kids but also for more advanced skiers. Huge rooms perfect for families and super clean, fully equipped kitchen spacious living room. I was impressed by the sound isolation of the rooms.
There wasn't anything that I didn't like
Reviewed: 21 February 2023 · Stayed in February 2023
Verified reviewPerfect place, clean and tidy, very close to the lake.
Small steps in the appartment, just about to trip :)
Reviewed: 8 January 2023 · Stayed in January 2023
Verified reviewReviewed: 31 October 2022 · Stayed in October 2022
Verified reviewExtremely small and uncomfortable kitchen. There is an old and dirty curtain in the soul. There was absolutely no Wi-Fi in the room, although the presence of the Internet was important to me. There was a cobweb and a spider on the ceiling in the room. There was no room cleaning. Under the hotel there is an express road without pedestrian crossings. There is traffic noise. But the worst thing was that we were charged twice for cleaning the room because we didn't take the trash out of the kitchen. Although initially we were not shown where to take out the garbage and that we generally need to take it out on our own. We sorted the garbage properly and left it in the room. And my daughter, when she was doing her homework at the table, unintentionally accidentally painted the surface of the sofa with a ballpoint pen. I didn't notice it. And after the checkout, the staff expressed their dissatisfaction in an angry tone and demanded to pay for chemical cleaning at an inflated price list. As a result, we initially paid for the child, then double the cleaning fee, which made the final cost of the hotel inconsistent with the one declared on booking.com. For this we got a very upset child and a very spoiled mood. It is a pity that we chose this place for children's vacation.
Dear Mrs. Dybka! It is a pity that you are so disrespectful and unfair with your situation. However, I can not refrain from charges only because of your threat on the spot. You left the apartment in a very questionable hygienic condition, spreading food scraps and garbage everywhere in the apartment up to the bedroom, damaging the furniture and painting the leather covers with ballpoint pens (not unintentionally, but with drawings). You threatened us to post a bad review if you were charged for the damage you caused. You should only pay €58,-- for extra cleaning, this is not even the amount of damage. I will leave the details of the review uncommented as it was written with bad intent and out of frustration. During your stay you told me that you liked it very much with us and you also enjoyed the free tickets for public bus transport and the excursion tips. Maybe you will learn from this to be respectful and fair with your hosts as well. We love our job and are always happy to serve our guests. Please treat us fairly too! Yours Manfred and family Buchauer
Dear Mrs. Dybka! It is a pity that you are so disrespectful and unfair with your situation. However, I can not refrain from charges only because of your threat on the spot. You left the apartment in a very questionable hygienic condition, s… Show more
Reviewed: 28 September 2022 · Stayed in September 2022
Verified review