Reviews of Hotel Flachauerhof 4 stars
Flachauer Straße 157, 5542 Flachau, Austria
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Reviewed: 31 August 2025 · Stayed in August 2025
Verified reviewEverything was perfect
Dear Mr David, Thank you very much for your wonderful review – we are delighted that everything was perfect. Kind regards from Flachau.
Reviewed: 29 August 2025 · Stayed in August 2025
Verified reviewReviewed: 27 August 2025 · Stayed in August 2025
Verified reviewReviewed: 26 August 2025 · Stayed in August 2025
Verified reviewThe hospitality and enormous helpfulness. I had broken my hand and couldn't carry my luggage to my room myself. The receptionist helped me immediately. She asked how I was doing every morning. You rarely encounter such empathetic people these days. At checkout, I had to report when I was ready to leave, and then a friendly staff member would help me with my luggage. Much praise for the receptionist who arranged everything, thank you, Afrodithe.
Nothing
Dear Ms Cora, Thank you very much for your wonderful feedback! We are very proud to hear that you felt so well cared for despite your injury. Hospitality and helpfulness are particularly important to us – so it's all the more wonderful that our team was able to make your stay easier. We will of course be happy to pass on your praise to our colleague Afroditi. We wish you a continued speedy recovery and hope to welcome you back soon! With kind regards from Flachau.
Dear Ms Cora, Thank you very much for your wonderful feedback! We are very proud to hear that you felt so well cared for despite your injury. Hospitality and helpfulness are particularly important to us – so it's all the more wonderful … Show more
Reviewed: 25 August 2025 · Stayed in August 2025
Verified reviewThe location, the view, the staff, the food, the cleanliness
Nothing much, but they could add a few more things like a weighing scale in the bath room and a coffee to go cup for travellers who are on the go who would like to grab a cup for the trip.
Dear R, Thank you very much for your great review! We are delighted that you enjoyed the location, view, staff and cleanliness so much. We are happy to take your suggestions on board – perhaps we will have the pleasure of welcoming you back on your next visit. Kind regards from Flachau.
Dear R, Thank you very much for your great review! We are delighted that you enjoyed the location, view, staff and cleanliness so much. We are happy to take your suggestions on board – perhaps we will have the pleasure of welcoming you back… Show more
Reviewed: 24 August 2025 · Stayed in July 2025
Verified reviewReviewed: 22 August 2025 · Stayed in August 2025
Verified reviewReviewed: 22 August 2025 · Stayed in July 2025
Verified reviewReviewed: 22 August 2025 · Stayed in July 2025
Verified reviewWe had a great time for the period we've stayed here. The room was great (counting we got an upgrade), the breakfast also rich and tasty, staff always available and helpful. Definitely recommended for everyone.
Dear Mr Oniscu, Thank you very much for your wonderful review! We are delighted that you thoroughly enjoyed your stay with us and were satisfied with the room, our breakfast and our service. We are glad that we were able to contribute to a wonderful time. We would be delighted to welcome you back soon and wish you all the best until then. With kind regards from Flachau.
Dear Mr Oniscu, Thank you very much for your wonderful review! We are delighted that you thoroughly enjoyed your stay with us and were satisfied with the room, our breakfast and our service. We are glad that we were able to contribute to a … Show more
Reviewed: 22 August 2025 · Stayed in August 2025
Verified reviewWell apportioned rooms, newly renovated and tastefully decorated. Medium size hotel with personal touch from staff.
Breakfast drink station for water/juice with mini glasses, so more time spent getting the drink than consuming it. Like too many hotels these days…
Dear Mr Jan, Thank you very much for your wonderful feedback and recommendation! We are delighted that you enjoyed the tastefully furnished rooms and the personal touch of our hotel. Regarding the breakfast beverage station, we thank you for your valuable feedback. We understand your point and will be happy to look into how we can further improve the comfort here. We would be delighted to welcome you back soon and send you our best regards from Flachau.
Dear Mr Jan, Thank you very much for your wonderful feedback and recommendation! We are delighted that you enjoyed the tastefully furnished rooms and the personal touch of our hotel. Regarding the breakfast beverage station, we thank you f… Show more
Reviewed: 19 August 2025 · Stayed in August 2025
Verified reviewThe hotel is located in a cozy town on a fairly quiet street. The hotel has free parking - it’s really convenient. We had two rooms and both of them were great! The rooms were perfectly clean, bright, stylish and spacious. The stay was very pleasant from the very first step. It is very convenient, you can check in easily if you after reception hours if you arrive late. The bedding is impeccably clean, the beds are really comfortable and we had a very good rest. There is an opportunity to use the SPA area, but we arrived very late, so we will try it next time. The view from the window was amazing mountains! We also had a balcony. The only small drawback is that it is connected to the balcony of the next room. They are separated, but not by a wall. But the balcony is still nice! We found everything we needed in the bathroom. The shower is comfortable. The furniture in the room is in excellent condition, not worn. Spacious wardrobes. Excellent breakfast. Really wide selection I guess for every taste. Delicious and good quality food. Lots of fresh vegetables, several kind of fish, lots of fruit. Delicious cakes. It was a big pleasure to have a glass of sparkling wine for breakfast. Tasty high-quality coffee and juice. Pleasant and kind service. The receptionist was very kind and helpful at check-out - thank you for the nice conversation and gifts - bottles of Alpine water!
Nothing to complain about.
Dear Laura, Thank you very much for your wonderful feedback! We are delighted that you enjoyed our rooms, breakfast and service so much. We are pleased that you would like to try out our spa area next time – we look forward to your next visit and send you our best regards from Flachau.
Dear Laura, Thank you very much for your wonderful feedback! We are delighted that you enjoyed our rooms, breakfast and service so much. We are pleased that you would like to try out our spa area next time – we look forward to your next vis… Show more
Reviewed: 17 August 2025 · Stayed in August 2025
Verified reviewThe staff were helpful and very kind
Location and hospitality
Dear Ido, Thank you very much for your positive feedback! We are delighted that you enjoyed your stay with us and particularly appreciated the friendliness of our team and the location. Your satisfaction is the best confirmation we could receive. We look forward to welcoming you back soon and send you our best regards from Flachau.
Dear Ido, Thank you very much for your positive feedback! We are delighted that you enjoyed your stay with us and particularly appreciated the friendliness of our team and the location. Your satisfaction is the best confirmation we could re… Show more
Reviewed: 8 August 2025 · Stayed in August 2025
Verified reviewEverything was excelent
Nothing
Dear Ilana, Thank you very much for your wonderful review! We are delighted that you enjoyed our breakfast with its wide selection and that you had an excellent stay with us overall. We hope to welcome you back soon! Best regards from Flachau.
Dear Ilana, Thank you very much for your wonderful review! We are delighted that you enjoyed our breakfast with its wide selection and that you had an excellent stay with us overall. We hope to welcome you back soon! Best regards from Flac… Show more
Reviewed: 5 August 2025 · Stayed in August 2025
Verified reviewReviewed: 3 August 2025 · Stayed in August 2025
Verified reviewGood Location. Good breakfast!
Too high prices!
Dear Ovidiu, Thank you very much for your review and your stay with us! We are delighted that you enjoyed our central location and breakfast – we are glad that you felt at home with us. We appreciate your feedback and value your honest opinion. We look forward to welcoming you back to Flachau in the future and send you our best regards from Flachau.
Dear Ovidiu, Thank you very much for your review and your stay with us! We are delighted that you enjoyed our central location and breakfast – we are glad that you felt at home with us. We appreciate your feedback and value your honest opi… Show more
Reviewed: 2 August 2025 · Stayed in July 2025
Verified reviewReviewed: 1 August 2025 · Stayed in July 2025
Verified revieweverything was perfect
nothing
Dear Abir, Thank you very much for your wonderful review! We are delighted that everything was perfect during your stay – we couldn't ask for better praise. We hope to welcome you back soon! Kind regards from Flachau.
Reviewed: 21 July 2025 · Stayed in July 2025
Verified reviewReviewed: 21 July 2025 · Stayed in July 2025
Verified reviewNice personal, clean and comfortable, modern rooms, good location. Nice view from the rooms. Breakfast was tasty and enough.
minibar in rooms was missing
Dear Mr Balint, Thank you very much for your lovely feedback! We are delighted that you were so satisfied with our team, the cleanliness, comfort and facilities of the rooms and our breakfast. It is especially nice to hear that you also enjoyed the view. We are happy to take your comment about the missing minibar on board! We look forward to welcoming you again during a future stay. With kind regards from Flachau.
Dear Mr Balint, Thank you very much for your lovely feedback! We are delighted that you were so satisfied with our team, the cleanliness, comfort and facilities of the rooms and our breakfast. It is especially nice to hear that you also enj… Show more
Reviewed: 20 July 2025 · Stayed in July 2025
Verified reviewGood size rooms with small area for sitting. Hotel was modern and good quality. Breakfeast was very nice with a good selection. Close to supermarkets and restaurants.
A bit far from the lifts.
Dear Mr Michael, Thank you very much for your positive review! We are very pleased that you felt comfortable in your spacious room with seating area and that you enjoyed our breakfast and the central location close to supermarkets and restaurants. We hope you had an all-round pleasant stay with us and would be delighted to welcome you again soon!
Dear Mr Michael, Thank you very much for your positive review! We are very pleased that you felt comfortable in your spacious room with seating area and that you enjoyed our breakfast and the central location close to supermarkets and resta… Show more
Reviewed: 16 July 2025 · Stayed in July 2025
Verified reviewThe spa and wellness
The pillow, found out later they have a pillow service
Dear Mr Brenden, Thank you very much for your positive feedback! We are delighted that you enjoyed your stay with us and were particularly impressed by our spa and wellness area. It's a pity that you only discovered our pillow service later - next time you visit us, we'll be happy to let you know right at the start so that you can enjoy maximum comfort right from the start. We are already looking forward to seeing you again! With kind regards from Flachau.
Dear Mr Brenden, Thank you very much for your positive feedback! We are delighted that you enjoyed your stay with us and were particularly impressed by our spa and wellness area. It's a pity that you only discovered our pillow service l… Show more
Reviewed: 16 July 2025 · Stayed in July 2025
Verified reviewVery clean in a picture perfect location.
Everything was excellent, nothing to complain about.
Dear Mrs Sabina, Thank you very much for your great feedback! We are delighted to hear that you enjoyed your stay with us in the picturesque surroundings and that everything was to your satisfaction. Your words of praise are both a nice confirmation and motivation for us. We look forward to welcoming you again soon and remain with kind regards from Flachau.
Dear Mrs Sabina, Thank you very much for your great feedback! We are delighted to hear that you enjoyed your stay with us in the picturesque surroundings and that everything was to your satisfaction. Your words of praise are both a nice con… Show more
Reviewed: 15 July 2025 · Stayed in July 2025
Verified reviewReviewed: 14 July 2025 · Stayed in July 2025
Verified reviewIt was really nice looking, exceptionally clean
Basic pillows wasn’t the most comfortable, matress was on the firmer side (I like softer ones)
Dear Matjaž, Thank you very much for your review and the great praise for the cleanliness - we are very pleased! It's a shame that the pillows and mattress didn't quite meet your personal taste. We are happy to take your feedback on board and hope you still had a pleasant stay. We would be delighted to see you again and remain with kind regards from Flachau.
Dear Matjaž, Thank you very much for your review and the great praise for the cleanliness - we are very pleased! It's a shame that the pillows and mattress didn't quite meet your personal taste. We are happy to take your feedback on… Show more
Reviewed: 13 July 2025 · Stayed in July 2025
Verified review