Reviews of GAL Apartments Vienna
Große Mohrengasse 29, 02. Leopoldstadt, 1020 Vienna, Austria
Loading
Guests also reviewed these properties:
Amsterdam, Netherlands
Gold Coast, Australia
Gaschurn, Austria
Prague, Czech Republic
Tampa, United States
Staunton, United States
Rome, Italy
Puerto Vallarta, Mexico
How guest reviews work
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We use a weighted review system which means that the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
- Politically sensitive comments
- Promotional content
- Illegal activities
- Personal or sensitive information (e.g. emails, phone numbers or credit card info)
- Swear words, sexual references, hate speech, discriminatory remarks, threats, or references to violence
- Spam and fake content
- Animal cruelty
- Impersonation (e.g. if the writer is claiming to be someone else)
- Any violation of our review guidelines.
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
Guidelines and standards for Reviews
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
Translations disclaimer
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
Loading...
Reviewed: 30 August 2025 · Stayed in August 2025
Verified reviewReviewed: 26 August 2025 · Stayed in August 2025
Verified reviewGreat info before arrival, nicely setup place.
All was fine.
Reviewed: 19 August 2025 · Stayed in August 2025
Verified reviewReviewed: 19 August 2025 · Stayed in August 2025
Verified reviewEasy checking, comfortable appartment, kitchen with all stuff to prepare food. Clean.
Reviewed: 18 August 2025 · Stayed in July 2025
Verified reviewReviewed: 12 August 2025 · Stayed in August 2025
Verified reviewVery clean, spacious property, close to metro station, supermarkets etc. Lisa, at the front desk was very pleasant, knowledgable and helpful.
Reviewed: 8 August 2025 · Stayed in August 2025
Verified reviewExcellent apartment, very spacious and clean. The collaboration with the host was very good.
Reviewed: 29 July 2025 · Stayed in July 2025
Verified reviewReviewed: 22 July 2025 · Stayed in July 2025
Verified reviewReviewed: 20 July 2025 · Stayed in July 2025
Verified reviewcomfortable, clean, well-maintained, handy location, efficient admin.
Hello Jonathan, Thank you for your kind review! We’re glad you found everything comfortable and well-organized. Hope to welcome you again soon! Greetings, Lisa
Reviewed: 20 July 2025 · Stayed in July 2025
Verified reviewReviewed: 19 July 2025 · Stayed in July 2025
Verified reviewHome far away from home very nice thebstaff was nice,..
Thank you so much, Roy! We're happy you felt at home, that's exactly what we are trying to achieve. You're welcome back anytime! All the best, Lisa
Reviewed: 3 July 2025 · Stayed in July 2025
Verified reviewAntonio and Lisa helped us with everything. They contacted us immediately. They helped us when we needed something. We were able to check in early because our room was ready before check-in time. The location was great. Very close to U1, U2 and Praterstern train station. The rooms are very clean. Almost everything you need is in the room.
Nothing
Hello Taner, thank you so much for your wonderful review! We're happy we could assist and that you enjoyed the location, cleanliness, and early check-in. It was a pleasure hosting you—hope to see you again soon! All the best, Lisa
Reviewed: 2 July 2025 · Stayed in July 2025
Verified reviewThe staff attention was excellent. The location was great. Short distance (20 minutes) from important landmarks Good shower pressure The apartment is well equipped and nicely decorated.
During Summer the nights are hot and there’s no AC. So it’s difficult to fall asleep
Reviewed: 20 June 2025 · Stayed in June 2025
Verified reviewThe apartments are really big. We wanted a one-bedroom apartment, but there were no options for our dates, so we went with a studio and it was really spacious. The location is also good, city center is just on the other side of the river. Also there are many cafes and a supermarket nearby.
Reviewed: 15 June 2025 · Stayed in May 2025
Verified reviewReviewed: 14 June 2025 · Stayed in June 2025
Verified reviewReviewed: 13 June 2025 · Stayed in April 2025
Verified reviewReviewed: 2 June 2025 · Stayed in June 2025
Verified reviewReviewed: 29 May 2025 · Stayed in May 2025
Verified reviewHandy area
2 toilet rolls for 6 days (bought some ) hob did not work did shopping had to eat out ,reported pigeon muck outside door and was told they knew of problem. Changed bedding after 5 days didn't even empty bins. The kitchen had a dirty scourer and the pan I tried to use before finding out the hob didn't work had egg stuck in it. I have pictures!!. We paid a lot of money for apartment and had to eat out as we could not cook. Not happy should be compensated !
Dear Jeff, thank you very much for your feedback. We are very sorry that you had a bad experience and apologize for any inconvenience. It´s a pity you haven´t told us about any of those problems during your stay so we could have been able to assist. We would have loved to provide additional toilet paper. After reading your feedback we checked the hob immediately and it is working fine. It is unfortunate we couldn´t have the chance to show you how to use it already during your stay, We have forwarded your feedback about inaccurate cleaning in the kitchen to our cleaning staff. Regarding the pigeons - yes, they can really be a nasty problem in the city. At the moment, we try our best to solve it with expert help and hope they go away as soon as possible. Kind regards, Clemens Gal Manager
Dear Jeff, thank you very much for your feedback. We are very sorry that you had a bad experience and apologize for any inconvenience. It´s a pity you haven´t told us about any of those problems during your stay so we could have been able t… Show more
Reviewed: 24 May 2025 · Stayed in May 2025
Verified reviewPrivate, quiet, clean
bed was hard and a little small
Reviewed: 13 May 2025 · Stayed in May 2025
Verified reviewReviewed: 10 May 2025 · Stayed in May 2025
Verified reviewReviewed: 4 May 2025 · Stayed in May 2025
Verified reviewReviewed: 4 May 2025 · Stayed in May 2025
Verified review