Reviews of Gartenhotel & Weingut Pfeffel Dürnstein 4 stars
Zur Himmelsstiege 122, 3601 Dürnstein, Austria

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Reviewed: 1 September 2025 · Stayed in August 2025
Verified reviewReviewed: 31 August 2025 · Stayed in August 2025
Verified reviewReviewed: 23 August 2025 · Stayed in August 2025
Verified reviewThe view from the room :)
No air con :(
Hello, thank you very much for spending your vacation days in our establishment. We are very pleased that you were satisfied with our location. Unfortunately, we do not offer air conditioning, but the Superior rooms provide cooling blankets that ensure a pleasant room climate. Best regards, the Pfeffel Family & Team
Hello, thank you very much for spending your vacation days in our establishment. We are very pleased that you were satisfied with our location. Unfortunately, we do not offer air conditioning, but the Superior rooms provide cooling blankets… Show more
Reviewed: 8 August 2025 · Stayed in July 2025
Verified reviewGreat pool and spa and great breakfast
Would have liked a view
Good Morning, thank you very much for your visit to our hotel. We are pleased that you were satisfied with us. Unfortunately, the room category you booked—as the description indicates—did not have a Danube view. Perhaps we can treat you again to a balcony room overlooking the Danube. Best regards, family Pfeffel & team
Good Morning, thank you very much for your visit to our hotel. We are pleased that you were satisfied with us. Unfortunately, the room category you booked—as the description indicates—did not have a Danube view. Perhaps we can treat you aga… Show more
Reviewed: 6 August 2025 · Stayed in August 2025
Verified reviewReviewed: 7 July 2025 · Stayed in July 2025
Verified reviewViews, pool, sun loungers, and selection at breakfast
The pool was very warm! In order to walk to Dürnstein you have to walk a short distance on a pavement next to a very fast road, with seemingly no speed limits! This is loud and it feels a bit scary for pedestrians.
Dear Sir or Madam, Thank you for your feedback. We are very pleased that you were satisfied with our SPA. The Wachau is a wonderful landscape – and we agree with you that a speed limit is necessary in such a beautiful region with many guests, families, and those seeking relaxation. Perhaps there will be a rethink and a change in the regulations. Any information you can provide to the Krems District Office in this regard could help... Kind regards, The Pfeffel family & team
Dear Sir or Madam, Thank you for your feedback. We are very pleased that you were satisfied with our SPA. The Wachau is a wonderful landscape – and we agree with you that a speed limit is necessary in such a beautiful region with many guest… Show more
Reviewed: 7 July 2025 · Stayed in July 2025
Verified reviewReviewed: 2 July 2025 · Stayed in June 2025
Verified reviewThe hotel is located on the Danube shore, with a spectacular view over surrounding hills and Danube from upper rooms, close to city, yet in a very quiet location. The room is spacios and very clean, the restaurant is offering quality food , breakfast is very good. Parking place at the hotel ground level is a plus. And the night sky view is magnificent (due to outside town hotel location)
My room doesn't have air conditioning, but this was mentioned in the room description, so I was aware on this.
Dear Narcis family, Thank you for your review. We are very pleased that you were satisfied with our hotel. Perhaps we can welcome you back again sometime. Best regards, The Pfeffel family & team
Reviewed: 29 May 2025 · Stayed in May 2025
Verified reviewDecent views from the room. Good breakfast.
This hotel is definitely not up to 4-star level. The rooms are very big but lack basics such as a kettle / coffee machine. The hotel can also do with an internal renovation as everything is old and feels like that too.
Dear Mr. Roelof, thank you for your review. I'm sorry you weren't completely satisfied with our house. Our house is a well-established family business. The last major addition was in 2010, and we are currently expanding our house with a new west wing. The term "old" is always in the eye of the beholder, but based on your comments, we have to assume that our style doesn't match your preferences. We wish you all the best. Best regards, the Pfeffel family & team
Dear Mr. Roelof, thank you for your review. I'm sorry you weren't completely satisfied with our house. Our house is a well-established family business. The last major addition was in 2010, and we are currently expanding our house wi… Show more
Reviewed: 27 May 2025 · Stayed in May 2025
Verified reviewReviewed: 18 May 2025 · Stayed in May 2025
Verified reviewLocation and view of the Danubio.
The central heating system was overwhelmingly hot, making the room temperature unbearable and impossible to sleep. Additionally, the advertised 'sofa bed' wasn't a proper sofa bed and was extremely uncomfortable. Also, I was concerned that my credit card was photocopied at check-in, which felt like an insecure practice. Would not recommend due to these significant comfort and security concerns.
Hello and good morning! Thank you for your application. We are pleased that you spent your vacation with us. The temperature in our rooms can be individually controlled. The control is located directly by the bathroom entrance. Regarding the additional bed in the double room, we informed you several times in advance (when you rebooked from a single room to a double room for 3 people) that this is not a real bed, but rather an additional bed. Wonderful for a cozy get-together for three people, but often not the right choice for an adult. Unfortunately, we do not offer triple rooms! Safety is important, not only for our guests but also for our hotel. Upon check-in, our guests must show identification and ensure payment of the bill. All the best, kind regards, The Pfeffel family & team
Hello and good morning! Thank you for your application. We are pleased that you spent your vacation with us. The temperature in our rooms can be individually controlled. The control is located directly by the bathroom entrance. Regarding t… Show more
Reviewed: 16 May 2025 · Stayed in May 2025
Verified reviewReviewed: 28 April 2025 · Stayed in April 2025
Verified reviewIf you don't know to speak German than life will be di
Good morning, thank you for your review. We were very pleased to welcome you to our house. That's right - unfortunately not all brochures of the sights that are available are also available in English. Often, however, information is offered on the homepage in English. We look forward to seeing you again in the Wachau. Kind regards, Fam. Pfeffel & Team
Good morning, thank you for your review. We were very pleased to welcome you to our house. That's right - unfortunately not all brochures of the sights that are available are also available in English. Often, however, information is of… Show more
Reviewed: 27 April 2025 · Stayed in April 2025
Verified reviewGreat place to stay close by to the old town in Durnstein. Great buffet breakfast and wellness facilities. Since it was the off season, dinner choices in the restaurant were minimal, with a changing menu everyday but we enjoyed the food we did eat
Dear Ashleigh family, thank you for your review. We are very pleased that you were satisfied with our house. We are particularly proud of our breakfast buffet - many products from our own farm await you here: eggs from our own happy chickens, jams and fruits from the hotel gardens, herbs and salads and much more. Best regards and maybe see you again in the Wachau, Fam. Pfeffel & Team
Dear Ashleigh family, thank you for your review. We are very pleased that you were satisfied with our house. We are particularly proud of our breakfast buffet - many products from our own farm await you here: eggs from our own happy chicken… Show more
Reviewed: 28 October 2024 · Stayed in October 2024
Verified reviewNice and helpfull staff and family spirit. Very good breakfest choice. Comfortable and spacy rooms. Wellness well eqipped.
Hotel is located narrow croudy route.
Dear Pavel, thank you so much for your review. We are very pleased that you were satisfied with our establishment. This week, we expanded our spa area to include a cozy lounge area—perhaps we’ll have the pleasure of pampering you there as well. Location: the Wachau is a beautiful valley, centered around the Danube, with towns and houses along its banks. The roads are a necessary evil to be able to reach all the points of interest. We wish you all the best and look forward to seeing you again. Warm regards, The Pfeffel Family & Team
Dear Pavel, thank you so much for your review. We are very pleased that you were satisfied with our establishment. This week, we expanded our spa area to include a cozy lounge area—perhaps we’ll have the pleasure of pampering you there as … Show more
Reviewed: 21 October 2024 · Stayed in October 2024
Verified reviewReviewed: 20 October 2024 · Stayed in October 2024
Verified reviewNice area, spacious and clean room with beautiful view from the balcony and really delicious breakfast. The sauna and the open pool are really nice also.
The main road is in front of the hotel and it makes a bit noisy daytime bicouse the traffic with open window. The night was totaly ok bicouse the really light night traffic.
Dear Peter, thank you for your visit and your review. We wish you all the best and look forward to seeing you again in the Wachau. Warm regards, The Pfeffel Family & Team
Reviewed: 20 October 2024 · Stayed in October 2024
Verified reviewReviewed: 25 September 2024 · Stayed in September 2024
Verified reviewReviewed: 6 August 2024 · Stayed in August 2024
Verified reviewCarolina the owner is very helpful
Weak value for money
Dear Mr. Itamar, thank you for your review. All the best, warm regards, The Pfeffel Family & Team"
Reviewed: 14 July 2024 · Stayed in July 2024
Verified reviewIt was quiet, even with the terrace door open overnight.
Nothing
Dear Julie, Thank you so much for the wonderful review. We wish you all the best and look forward to seeing you again. Sunny regards, The Pfeffel family & team
Reviewed: 12 June 2024 · Stayed in June 2024
Verified reviewWe went in start of June and we love the peace and quiet in the hotel. The spa was relaxing and refreshing as well. It is our second time in the hotel since 6 years ago!
The timing of the spa opens from 12noon to 7pm. Will have hope the hours in the evening is longer.
Dear Sheng Xiong, Thank you for the wonderful review. We are very happy that you were satisfied with our hotel. Our spa is open from 7:00 AM to 9:00 PM, with the Bio and infrared saunas available from 10:00 AM to 7:00 PM, and the Finnish sauna, steam room, and salt room open from 2:00 PM to 7:00 PM. We look forward to seeing you again. Best regards, The Pfeffel family & team
Dear Sheng Xiong, Thank you for the wonderful review. We are very happy that you were satisfied with our hotel. Our spa is open from 7:00 AM to 9:00 PM, with the Bio and infrared saunas available from 10:00 AM to 7:00 PM, and the Finnish s… Show more
Reviewed: 23 May 2024 · Stayed in May 2024
Verified reviewThe breakfast was fantastic!
Was very expensive for the quality of the room .
Dear Mrs. Caroline, Thank you for your review. We are pleased that you were satisfied with our breakfast, featuring many homemade products, most of which come from our own farm. We are sorry to hear that you were not satisfied with the room. The room assigned to you, with a balcony and a wonderful view of the Danube, as well as romantic decor spread across three levels, is generally highly praised. We also immediately took care of your booking error (arrival for 2 people instead of the 1 person you had booked) and arranged for the room to be prepared for 2 people. We wish you all the best. Best regards, The Pfeffel family & team
Dear Mrs. Caroline, Thank you for your review. We are pleased that you were satisfied with our breakfast, featuring many homemade products, most of which come from our own farm. We are sorry to hear that you were not satisfied with the roo… Show more
Reviewed: 8 April 2024 · Stayed in April 2024
Verified reviewNice view on the river, wellnes and spa with outdoor heated swimming pool. The room was big, the bed very comfortable and the staff friendly.
Dear Jitka Senta, Thank you for the wonderful review. We are very happy that you were satisfied with our hotel – especially our team, who is thrilled with your kind words! :) All the best, and perhaps we’ll meet again in the future. The Pfeffel family & team
Dear Jitka Senta, Thank you for the wonderful review. We are very happy that you were satisfied with our hotel – especially our team, who is thrilled with your kind words! :) All the best, and perhaps we’ll meet again in the future. The … Show more