Reviews of Gasthaus Schwarzer Adler
Donaustrasse 16, 3422 Altenberg, Austria

Loading
Guests also reviewed these properties:
How guest reviews work
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We use a weighted review system which means that the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
- Politically sensitive comments
- Promotional content
- Illegal activities
- Personal or sensitive information (e.g. emails, phone numbers or credit card info)
- Swear words, sexual references, hate speech, discriminatory remarks, threats, or references to violence
- Spam and fake content
- Animal cruelty
- Impersonation (e.g. if the writer is claiming to be someone else)
- Any violation of our review guidelines.
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
Guidelines and standards for Reviews
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
Translations disclaimer
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
Reviewed: 15 June 2025 · Stayed in June 2025
Verified reviewReviewed: 5 May 2025 · Stayed in May 2025
Verified reviewReviewed: 6 April 2025 · Stayed in April 2025
Verified reviewThis place had true flavour and character. Comfortable room, quiet, very friendly owners.
Breakfast could be a bit more sophisticated.
Reviewed: 4 November 2024 · Stayed in November 2024
Verified reviewPet friendly, close to Danube, kind employee
Bathroom did not seem clean, rusty and mouldy
Reviewed: 14 October 2024 · Stayed in October 2024
Verified reviewReviewed: 8 October 2024 · Stayed in August 2024
Verified reviewThe place is old and tired, but it's ok for a short stay
Reviewed: 25 September 2024 · Stayed in September 2024
Verified reviewReviewed: 20 September 2024 · Stayed in August 2024
Verified reviewGood location, friendly staff, good breakfast
All good
Reviewed: 18 September 2024 · Stayed in August 2024
Verified reviewCheap
Horrible breakfast, it would be better not to offer it and keep the same price
Reviewed: 1 September 2024 · Stayed in August 2024
Verified reviewNice little motel with very friendly staff. Good value for money Good location, just 30 min from Wien
Reviewed: 22 August 2024 · Stayed in August 2024
Verified reviewWe stayed here one night as part of a cycling holiday along the River Danube. The hotel was chosen for price and distance from the cycle route. The hotel is in a quite residential area. It is dated but perfect for our needs. Clean room. Comfortable bed. Good shower. Not air con but electric fan in the room did the trick. Staff were very friendly. Secure p on ace to keep your bike. Garden area to sit and enjoy a beer. Breakfast was included in the price. It was buffet and hot food. I would happily recommend this hotel.
Reviewed: 26 June 2024 · Stayed in June 2024
Verified reviewHaving read the reviews, we were rather concerned about our stay, but it was a lovely surprise. The staff were friendly and welcoming; there were no cockroaches and the room was clean. The breakfast was good and like that of our other hotels. The dinner was lovely. All good. Absolutely nothing wrong with it.
The previous bad reviews.
Reviewed: 23 June 2024 · Stayed in June 2024
Verified reviewStaff was okay.
Everything was cheap what new. And now is old....
Reviewed: 19 May 2024 · Stayed in May 2024
Verified reviewQuiet location. On site free parking.
Not a great breakfast, small room, uncomfortable beds, very far from the Burg Kreuzenstein castle on the other side of the Danube and difficult to get to Autobahn.
Reviewed: 10 May 2024 · Stayed in May 2024
Verified reviewVery friendly staff! The location offer also a small kitchen! Of course, a restaurant is at floor level! The breakfast was OK !
The room is very small without noise isolation! You will wake up together with the first guest!
Reviewed: 22 October 2023 · Stayed in October 2023
Verified reviewReviewed: 26 September 2023 · Stayed in September 2023
Verified reviewReviewed: 27 August 2023 · Stayed in August 2023
Verified reviewThe location of the hotel was good, in a calm and quiet place.
There were spiders and bees in the room and it was very hot, not having air conditioning, which is bad.
Reviewed: 7 August 2023 · Stayed in July 2023
Verified reviewCompared to all Austria prices it was quite reasonable price.
Really busy railway just outside hotel (didn't expected it will be so busy). It took quite much time to reach Vienna center.
Reviewed: 20 July 2023 · Stayed in July 2023
Verified reviewIt's a nice location near a lake.
First of all there were cockroaches in the bathroom! It isn't acceptable in any place. For that reason we didn't even want to eat breakfast. Breakfast itself was one of the worst we seen in many years of traveling. There was no hot food in the morning (no omelette, no sausages or anything), though it's always an option in other places. There were some really hard boiled cold eggs, some stale cereal. When we were ready to go, the host came out and asked if we wanted scrambled eggs. It would have been great, but I doubt someone would want to eat in a place with cockroaches. Also as an earlier review said, who were about the same time as we were. You enter a building through some gate in the back yard with big table, the main doors are closed and there were always sitting some restaurant customers or some kind of local people. They were drinking all evening, then in the morning. Also they were with more than few dogs and it was quite stressful for us to, because we are traveling with our own dog. I carried our dog on hands through them, they were always barking, jumping. Nobody even tried to pull them back from me. In any way, nobody felt comfortable that you have to go through all those people every time. The host was speaking a little bit in English but not that much so you could talk about the problems and inconveniences.
Dear Ms. Bitinaitė! We apologize for any discomfort during your stay with us. However, we find the possibility that you found cockroaches in the bathroom of your room unlikely. Nevertheless, we checked the room and found no trace of such pests. This is also the first time we have had such a complaint in 6 years. We also haven`t heard any other complaints from guests who used the room in the 10 days since your reservation. It would have been easier to clear things up if you had discussed things on site, so we could correct the error immediately and provide you with another room. Two out of four of our employees speak English fluently (Canadian citizens) and could have discussed this matter with you. For breakfast we ask guests if they want fresh scrambled eggs, this helps reduce the food waste we produce. Our Hotel/Inn/Bread and Breakfast (whatever you want to call it) is an Austrian "Gasthaus" and thus also a local pub. We apologize for any discomfort this may have caused you. Our regular guests are, in our experience, very well-behaved though. Best regards, Márton Varga - Gasthaus Schwarzer Adler
Dear Ms. Bitinaitė! We apologize for any discomfort during your stay with us. However, we find the possibility that you found cockroaches in the bathroom of your room unlikely. Nevertheless, we checked the room and found no trace of such p… Show more
Reviewed: 16 July 2023 · Stayed in June 2023
Verified reviewReviewed: 12 June 2023 · Stayed in June 2023
Verified reviewReviewed: 28 May 2023 · Stayed in May 2023
Verified reviewthe staff wwere very accomodating. Rooms were comfortable. Breakfast was adequate.
The property is not in a good position for walking to restaurants. since it was sunday, there was not much open and we had to walk a few kilometers to find a restaurant.
Reviewed: 27 May 2023 · Stayed in May 2023
Verified review