Reviews of Hotel Restaurant Auerhahn 3 stars
Bahnhofstraße 15, Itzling, 5020 Salzburg, Austria
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Reviewed: 23 August 2025 · Stayed in August 2025
Verified reviewReviewed: 20 August 2025 · Stayed in June 2025
Verified reviewReviewed: 17 August 2025 · Stayed in August 2025
Verified reviewStaff was incredibly nice and hospitable. They carried our luggage upstairs, provided us bikes free of charge and let us use their umbrellas. They were very attentive and responsive. Excellent stay!
There’s a small gap in the bathroom door so it’s never fully closed which can be awkward to use for both showering and using toilet. They do have additional bathrooms downstairs which helped.
Thank you so much for your kind words and for sharing your experience. We’re delighted that our team made you feel welcome and that you enjoyed the extra touches such as the bikes, umbrellas, and luggage assistance. It’s wonderful to hear that your stay was an excellent one! We also appreciate your feedback regarding the bathroom door. While we’re glad the additional facilities downstairs provided some convenience, your comment is very valuable to us as we continue to look for ways to improve the comfort of our guests. We would be thrilled to welcome you back again soon!
Thank you so much for your kind words and for sharing your experience. We’re delighted that our team made you feel welcome and that you enjoyed the extra touches such as the bikes, umbrellas, and luggage assistance. It’s wonderful to hear t… Show more
Reviewed: 17 August 2025 · Stayed in July 2025
Verified reviewIt's a great little hotel in a quiet Salzburg suburb, but still walkably close to downtown. Clean, albeit a bit small room, comfortable bed, kind staff, quick and easy checkin. The air conditioning was effective, great relief during the summer months. Easy to reach by car, free on-premise parking.
I can't really come up with anything we did not like. Maybe only the door of the bathroom: it's opaque glass, so when someone uses it during the night, the light may wake up the other sleeping.
Thank you very much for your wonderful feedback and the many positive remarks — from our location and comfortable rooms to the friendly service and smooth check-in. We are delighted that the air conditioning and free parking contributed to an enjoyable stay. We are very happy to hear that you felt comfortable overall and look forward to welcoming you back on your next visit to Salzburg!
Thank you very much for your wonderful feedback and the many positive remarks — from our location and comfortable rooms to the friendly service and smooth check-in. We are delighted that the air conditioning and free parking contributed to … Show more
Reviewed: 9 August 2025 · Stayed in August 2025
Verified reviewReviewed: 7 August 2025 · Stayed in August 2025
Verified reviewLovely, quiet place. I had an extremely comfortable stay. The hotel was even better than some of the 4-star hotel I stayed in Austria. Friendly, helpful staff. My luggage was quite heavy and I was prepared to take it up the stairs myself (no lifts here) but the staff at check-in offered to help. I told her she could take my lighter bags because my luggage was really heavy and I could handle the heavy stuff myself, but she insisted on helping me with the heavy stuff. It's a really nice gesture on her part!
Kettle was clean but had a lot of limescale. That's not really a big issue though. The hotel's location was about 15 mins walk from salzburg hbf. It's much quicker to get there by bus but sometimes the bus timings aren't too regular.
Thank you for your wonderful feedback! We’re glad you had a comfortable stay and appreciated our team’s help. Your note about the kettle is helpful, and we’ll make sure it’s addressed. We hope to welcome you back on your next visit to Salzburg!
Thank you for your wonderful feedback! We’re glad you had a comfortable stay and appreciated our team’s help. Your note about the kettle is helpful, and we’ll make sure it’s addressed. We hope to welcome you back on your next visit to Salzb… Show more
Reviewed: 6 August 2025 · Stayed in May 2025
Verified reviewCosy family-operated inn with a beautiful restaurant serving local food, as well as a wonderful and quite imaginative breakfast. They were also very considerate about vegan/vegetarian diet options.
Thank you so much for your kind words! We’re delighted you enjoyed our dishes and breakfast, and we’re glad our vegan and vegetarian options made you feel at home. We look forward to welcoming you again!
Reviewed: 6 August 2025 · Stayed in July 2025
Verified reviewReviewed: 4 August 2025 · Stayed in August 2025
Verified reviewThe hotel really catered for our requests especially related to our child - very good service
Thank you so much for your wonderful review! We’re glad you felt comfortable with us and that our team could meet your needs – especially regarding your child. We truly appreciate your kind words and hope to welcome you back soon!
Reviewed: 2 August 2025 · Stayed in August 2025
Verified reviewThe breakfast was excellent. The staff was very friendly and pleasant.
The room was cramped for two people.
Thank you very much for your feedback! We’re delighted you enjoyed our breakfast and found our staff friendly and pleasant. We appreciate your note about the room being a bit small for two and will keep it in mind. We hope to welcome you again soon!
Thank you very much for your feedback! We’re delighted you enjoyed our breakfast and found our staff friendly and pleasant. We appreciate your note about the room being a bit small for two and will keep it in mind. We hope to welcome you ag… Show more
Reviewed: 28 July 2025 · Stayed in July 2025
Verified reviewReviewed: 28 July 2025 · Stayed in July 2025
Verified reviewReviewed: 26 July 2025 · Stayed in July 2025
Verified reviewFamily atmosphere.
No elevator, it is a bit complicated when you have kids and you have to take everything through stairs to the 2nd floor.
Thank you for appreciating the family atmosphere! We understand that the lack of an elevator can be challenging with children and thank you for your honest feedback.
Reviewed: 13 July 2025 · Stayed in July 2025
Verified reviewIt was very clean, the room and bathroom size was perfect. The place was really quite.We really liked the restaurant’s garden.
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Thank you so much for your kind words! We're happy to hear you enjoyed the peaceful atmosphere, the cleanliness, and our garden. It was a pleasure to host you – you're always welcome back!
Reviewed: 11 July 2025 · Stayed in July 2025
Verified reviewBreakfast, staff, outlets in room
No exterior lighting at night, including inside stairs. No refrig in room, location a bit out of way, noise from railyard across the street and morning traffic
Thank you for sharing your feedback with us. We're glad to hear you appreciated the breakfast, our staff, and the room amenities like the available outlets. We also take note of your suggestions regarding exterior lighting, the absence of a refrigerator, and the noise from the nearby railyard and traffic. Your comments are valuable and help us improve the experience for all our guests. We hope to have the opportunity to welcome you again and provide an even more comfortable stay.
Thank you for sharing your feedback with us. We're glad to hear you appreciated the breakfast, our staff, and the room amenities like the available outlets. We also take note of your suggestions regarding exterior lighting, the absence… Show more
Reviewed: 10 July 2025 · Stayed in June 2025
Verified reviewThe owner was so friendly and had great restaurant recommendations for us! It was so comfortable and clean!
The location was average, but at least there was a bus stop nearby.
Thank you very much for your review. We're happy that you enjoyed your stay with us and we hope to have the chance to welcome you again
Reviewed: 6 July 2025 · Stayed in July 2025
Verified reviewModern rooms, very nice hosts
Thank you very much for your great review.
Reviewed: 3 July 2025 · Stayed in April 2025
Verified reviewReviewed: 3 July 2025 · Stayed in June 2025
Verified reviewAll the personal was really nice and helpful. The room is small, but it has all the necessary. The room is clean and comfortable, and the location is good, you can take a bus nearby.
Thank you very much for your review. We're happy that you had nice stay and enjoyed our rooms. We hoope to have the chance to welcome you again
Reviewed: 1 July 2025 · Stayed in June 2025
Verified reviewStaff are very friendly. Hotel is clean . Very nice atmosphere
There isn't an easy way to carry heavy luggage to the third floor. We had three large suitcases, and while a staff member kindly assisted us during check-in, there was no help available at checkout. Even a trolley designed for use on stairs would have made a big difference
Thank you for your kind words about our clean rooms and friendly staff! We're glad you enjoyed your stay. At the same time, we’d like to thank you for your feedback regarding the luggage. We’re sorry to hear that check-out was not as smooth as check-in in this regard. We will look into ways to improve this. Hope to welcome you again soon!
Thank you for your kind words about our clean rooms and friendly staff! We're glad you enjoyed your stay. At the same time, we’d like to thank you for your feedback regarding the luggage. We’re sorry to hear that check-out was not as s… Show more
Reviewed: 30 June 2025 · Stayed in June 2025
Verified reviewI stayed at this hotel several years ago on a few occasions. It has since been renovated, but it has retained its familiar management and charm. The staff are exceptionally friendly and helpful.
Thank you very much for your kind words and your continued loyalty! We’re delighted to hear that you enjoyed the renovation and felt comfortable with us again. We’ll gladly pass your praise on to our team. We look forward to welcoming you back soon!
Thank you very much for your kind words and your continued loyalty! We’re delighted to hear that you enjoyed the renovation and felt comfortable with us again. We’ll gladly pass your praise on to our team. We look forward to welcoming you b… Show more
Reviewed: 22 June 2025 · Stayed in June 2025
Verified reviewVery friendly and super helpful staff. Nice outdoor eating area. They gave us public transport passes for the entire duration of our stay. That is so helpful and takes the stress of buying tickets and non functional ticket machines right out the picture. Awesome idea and thank you!
Thank you for your kind words! We're glad you enjoyed the outdoor area and found the transport passes helpful — it's great to hear they made your stay more relaxing. We'd love to welcome you again soon!
Reviewed: 21 June 2025 · Stayed in June 2025
Verified reviewThe location was convenient, with a nearby bus stop providing easy access to the city center. The staff were friendly and very helpful throughout our stay.
The bathroom would benefit from a proper closing door to improve ventilation, and having a small fridge in the room would be a nice addition.
Thank you for your kind words. We're happy to hear that you appreciated our location and that our team made your stay pleasant with their friendliness and support. We also thank you for your constructive suggestions. We'll certainly take your feedback into consideration as we continue to improve our guest experience. We hope to welcome you again in the future!
Thank you for your kind words. We're happy to hear that you appreciated our location and that our team made your stay pleasant with their friendliness and support. We also thank you for your constructive suggestions. We'll certainl… Show more
Reviewed: 12 June 2025 · Stayed in April 2025
Verified reviewReviewed: 8 June 2025 · Stayed in June 2025
Verified reviewFairly close to transport links. Great restaurant attached and breakfast.
Nothing really.
Thank you for your nice review. We're delighted to hear that you felt at home with our staff and enjoyed the family-like atmosphere. It's great to know that you appreciated the location, our restaurant, and the breakfast. We look forward to welcoming you again!
Thank you for your nice review. We're delighted to hear that you felt at home with our staff and enjoyed the family-like atmosphere. It's great to know that you appreciated the location, our restaurant, and the breakfast. We look fo… Show more