No Fridge

Staff members are professional people

Stayed in July 2025

Internet speed was totally horrible.

Stayed in July 2025

The curtains to the room were too light and and the room was very bright when the sun rose. We were awake each morning at 5am because the room was so bright.

The receptionist was very helpful.

Stayed in July 2025

Would have loved the sauna/relaxation area to be open a bit longer. It's only open 4-8pm (which I didn't realise before), so there aren't many hours to use, especially if you've been out for the day or have dinner at that time. For those unfamiliar with the area, being slightly out of the centre of Zell am See means that for many things you'll need to take the (free) bus/small local train: c. 10 minute journey every c. half hour. e.g. there is one cable car within walking distance but the ones to further up the mountain are all from near Zell am See train station or further up the valley. Same with ferries - almost all go from the centre. Felt some things could have been slightly better organised: I arrived early and wanted to get the Summer Card early so I could do some activity on my arrival day. It took about half an hour to sort this out because there was a problem with their computer system. To be fair, they did then kindly let me check in half an hour early. However if you want to use the card on the arrival day and avoid waiting around, it would probably be better to request this in advance. (My previous hotel even sent the card to me digitally before arriving, so that I could use the mobility ticket part on Salzburg public transport to travel to the hotel. Don't know if this hotel also offers that.) It wasn't super clear regarding arrangements between the two hotels. You check in at the next-door one, as clearly said; however, breakfast was at the next-door hotel Latini the first morning (much better!!) but at the Schutthof itself second morning. No-one told me of the change so I went to the wrong breakfast and then got sent back. Also after checkout I used the luggage storage (very helpful), but the door had been locked by key so the swipe card didn't work. They did sort this as quickly as possible (thank you!) but it of course took a bit of time so I had to run to make my train!

Beautiful hotel in a beautiful town! Loved the sauna facilities (choice of saunas and steam room, loungers inside and out) but just wished they'd been open longer. Room was pleasant and comfortable with nice wooden furnishings. Cleaned daily with clean sauna towels and bathrobe and slippers. My room had a nice balcony with a view. There is a garden between the two partner hotels with sun loungers which was lovely and very peaceful during the day. I read some reviews that said the nearby bar could be loud, however I was visiting during the off-season and wasn't bothered by any noise from there. The inclusion of the Summer Card is excellent and I'm so glad I chose one of the hotels that offer this: it can't be bought separately but is great value including cable cars, ferries, lido access etc so I had some lovely excursions. The area is truly picturesque and well worth exploring! The staff are very nice although it did take a little long to sort some things out (see below), but everything was very amiable and they kindly brought a water kettle to my room for hot drinks when I requested - thank you :) Overall I really enjoyed my stay!

Stayed in June 2025

The sink was clogged in the bathroom.

The location, staff, breakfast and dinner. Housecleaning was great and helpful with making the beds on the sofa on the first day.

Stayed in March 2025

Everything was fine

An all round decent hotel near the Areit Xpress lift

Stayed in March 2025

A necessary water kettle is missing. There are few places near the hotel for free parking.

Great breakfast and dinner. Ambiance and cleaning. Kindly stuff at the restaurant. The hotel has sauna (we didn't try it).

Stayed in February 2025

There is a bell tower right across from the hotel that rings every 15 minutes and woke us up every morning at 7 am.

Very nice and friendly staff :)

Stayed in February 2025

small dark (lined with wood) one-bed rooms without proper light, so I would reccommend painting it brighter to give light to the room or place a ceiling light inside.

I was really pleasantly surprised staying at this hotel, breakfast was various and just excellent, extremely gentle, kind and very positive hotel stuff with manners, trying to make you feel comfortable and feeling like at home, special thanx and best regards to them all because they made my vacation perfect, nice quiet and well decorated sauna part, cosy lively evening bar, all amenities for sauna provided (slippers, bathrobe), sef and tv in every room, excellent wi-fi, room for ski equipment and heaters for ski boots, 5 min walking to cable car which takes you up to all of connections to Saalbach ski resort and others.

Stayed in December 2024

We had first really bad impression with rude clerks at reception; Renau and Carmen. They couldn't find our reservation and told us we could go sleep at the street. They were not joking, and nobody was laughing. Also they had confirmed our transfer from the station to hotel but they left us stranded without any explanation, they just shrugged it off. This was rude and disgraceful, it started our holiday with a sour note. Thankfully other staff members were very nice.

Good location. Nice, big and clean room. Good breakfast. Hotel includes Zell am See Summer Card.

Stayed in September 2024

First the hotel confirmed complimentary transfer to hotel but left us stranded at the train station. At our arrival we were directed to check in at Hotel Latini. We were received at reception by clerks Renau and Carmen who couldn't find our reservation made through Booking. We asked what to do and the exact words were "You can go sleep in the streets" and nobody was laughing, specially not us. Also when we asked about the failed pick up, they shrugged off like not important. The other days days were fine and we met other people at reception who were nice and caring but our first impression was not good and we started our holiday with a sour note.

Clean room Good breakfast Nice location Zell am See summer card

Stayed in September 2024

Reception, bar and restaurant were all closed so we had to use sister hotel for all these services. Did not know this until full payment was taken.

Great location and helpful staff. Comfortable and clean room.

Stayed in September 2024

Beautiful hotel.

Stayed in August 2024

Reception in the neighboring hotel is not a problem (all communicated). Excellent buffet dinner and breakfast.

Stayed in July 2024

No A/C

Location ,the staf

Stayed in July 2024

The breakfast was a bit weird, almost all of the tables were reserved (although a lot of them were empty at the time we arrived), we could find a table only with the help of the staff.

The room was comfortable, clean and nice. The staff was nice and helpful.

Stayed in August 2024

it was awfully noisy. hotel is placed at the main street and despite the fact that i requested a wuite room (there are some facing the garden) i did not receive it

breakfast, summer card

Stayed in August 2024

Breakfast was really good!!! Love it! Bed was comfortable!

Stayed in July 2024

I got a room in the forth floor which had issues with the WiFi.

Good location, good breakfast.

Stayed in July 2024

Room were small and elevator as well very small the front desk is not at the same hotel and nearby hotel. Breakfast is average

The location was very excellent and nearby all the needed. Receptionists are very welcoming. I’m very thankful for providing leaving luggage in the luggage room for 24hours for free.

Stayed in July 2024

Everything was right.

The staff ay the hotel were friendly and very kind; the breakfast was my best breakfast in the whole world; the wellness in the 3 stars hotel, on the 4th floor was awesome and unique with the best view to the hill; the lift for skiing was no more that 250 mts. All was amazing in this hotel. About the parking, if you are smart, you will find free parking place and if you are not lazy, you have the free parking lot next to the cable lift Areitbahn 1 and on the way, so close there are a lot free parking place. If you are such a lazy..... you should pay for the parking place at the parking lot 50 mts away.... it is your choice.

Stayed in April 2024

Everything was amazing. Just watch out for closing times for the sauna, if you want to take advantage.

You can walk to the lift. Cozy, clean rooms. Breakfast was incredible. Best I've ever had.

Stayed in March 2024

The clock of the nearby tower can be heard after 7 or 8 AM in the morning but not during night. This was expected based on the othere reviews. I don't think the property cab do anything about it thought. The coffee from the breakfast had good aroma but we would prefer stronger one. We enjoyed it anyway.

The breakfast was good, nice options (they do not change often). The rooms were clean. We use junior room and we found it spacious with plenty of cupboards to use.

Stayed in February 2024

There are guests who do not respect sauna rules. The rules have to be clearly stated at the entrance doors and maybe explained at check in. There is smell coming from drainage at the evening. It's only in certain rooms, just check when you arrive. To my opinion the blankets are to thin for winter. I would prefer fresh air to heating. The noise from apres ski is continuing throughout whole evening till very late and is loud for those who came not for partying.

The location of the hotel is perfect. You can get by foot to ski lift, supermarket and even to the sea and Zell am see. There is great apres ski 🛖 just opposite. The food is perfect. Dinners have always at least 4 main dish buffet options (fish, poultry, meat, vegan) and great choices of salads, pasta, soup etc. Sauna relaxation area is large and has beautiful views. All staff is polite and friendly trying to help. Thank you!

Stayed in February 2024