Reviews of Der Schütthof 3 stars

Not good

Bad

Locations and rooms is big for families Free parking

1-Breakfast is less than the standard and staff in restaurants are not friendly 2- no one will help you for the baggage bags

Staff members are professional people

No Fridge

Internet speed was totally horrible.

The receptionist was very helpful.

The curtains to the room were too light and and the room was very bright when the sun rose. We were awake each morning at 5am because the room was so bright.

Beautiful hotel in a beautiful town! Loved the sauna facilities (choice of saunas and steam room, loungers inside and out) but just wished they'd been open longer. Room was pleasant and comfortable with nice wooden furnishings. Cleaned daily with clean sauna towels and bathrobe and slippers. My room had a nice balcony with a view. There is a garden between the two partner hotels with sun loungers which was lovely and very peaceful during the day. I read some reviews that said the nearby bar could be loud, however I was visiting during the off-season and wasn't bothered by any noise from there. The inclusion of the Summer Card is excellent and I'm so glad I chose one of the hotels that offer this: it can't be bought separately but is great value including cable cars, ferries, lido access etc so I had some lovely excursions. The area is truly picturesque and well worth exploring! The staff are very nice although it did take a little long to sort some things out (see below), but everything was very amiable and they kindly brought a water kettle to my room for hot drinks when I requested - thank you :) Overall I really enjoyed my stay!

Would have loved the sauna/relaxation area to be open a bit longer. It's only open 4-8pm (which I didn't realise before), so there aren't many hours to use, especially if you've been out for the day or have dinner at that time. For those unfamiliar with the area, being slightly out of the centre of Zell am See means that for many things you'll need to take the (free) bus/small local train: c. 10 minute journey every c. half hour. e.g. there is one cable car within walking distance but the ones to further up the mountain are all from near Zell am See train station or further up the valley. Same with ferries - almost all go from the centre. Felt some things could have been slightly better organised: I arrived early and wanted to get the Summer Card early so I could do some activity on my arrival day. It took about half an hour to sort this out because there was a problem with their computer system. To be fair, they did then kindly let me check in half an hour early. However if you want to use the card on the arrival day and avoid waiting around, it would probably be better to request this in advance. (My previous hotel even sent the card to me digitally before arriving, so that I could use the mobility ticket part on Salzburg public transport to travel to the hotel. Don't know if this hotel also offers that.) It wasn't super clear regarding arrangements between the two hotels. You check in at the next-door one, as clearly said; however, breakfast was at the next-door hotel Latini the first morning (much better!!) but at the Schutthof itself second morning. No-one told me of the change so I went to the wrong breakfast and then got sent back. Also after checkout I used the luggage storage (very helpful), but the door had been locked by key so the swipe card didn't work. They did sort this as quickly as possible (thank you!) but it of course took a bit of time so I had to run to make my train!

Excellent staff, accommodation was spotless, and excellent food

The location, staff, breakfast and dinner. Housecleaning was great and helpful with making the beds on the sofa on the first day.

The sink was clogged in the bathroom.

An all round decent hotel near the Areit Xpress lift

Everything was fine

Great breakfast and dinner. Ambiance and cleaning. Kindly stuff at the restaurant. The hotel has sauna (we didn't try it).

A necessary water kettle is missing. There are few places near the hotel for free parking.

It is the closest hotel to the ArietXpress so excellent, but there is little around it if looking for apres ski. The area is generally quiet though there is a louder apres bar just across the street, but it's quiet by 8pm (you can hear it if having an after ski bed rest! Have to mention Romeo, one of the waiters who was outstanding. Polite, courteous, friendly and very welcoming. Other staff were also polite and courteous but I felt didn't quite have that welcome.

Walls were thin so could hear louder chat/laughter in neighbouring rooms though not specifics. Heated towel rail was a mystery - had to press a timer switch which seemed to heat the rail for minutes, not enough to heat towels even, let alone drying ski wear if needed. Beds were ok, not great. Extra bed (single sofa bed) was ok for my son but otherwise uncomfortable when I slept there one night. There was nowhere to dry clothes, just two coat hooks for jackets, salopettes, bath robes for three people! The tiniest lift I've used (but this is a retrofit so understandable). No reception in the hotel, it's in the sister hotel across the patio - which you are locked out of at night (you have to call the night porter). They have ski rental and you can save a few pounds - but I honestly felt the equipment was old, so uncomfortable boots, not great skis, etc. I would recommend getting a locker in Brundl sport, about £100 for a week (bit pricey) for a family locker - saves carrying skis to and from in your ski boots, plus bonus lift within the locker room to the gondola level, and at the end of a tiring day, you get back to the locker, take store your skis, boots (heated holders as normal), poles and helmets, put on your normal shoes and free to walk back or head to an Apres Ski Bar.

Very nice and friendly staff :)

There is a bell tower right across from the hotel that rings every 15 minutes and woke us up every morning at 7 am.

I was really pleasantly surprised staying at this hotel, breakfast was various and just excellent, extremely gentle, kind and very positive hotel stuff with manners, trying to make you feel comfortable and feeling like at home, special thanx and best regards to them all because they made my vacation perfect, nice quiet and well decorated sauna part, cosy lively evening bar, all amenities for sauna provided (slippers, bathrobe), sef and tv in every room, excellent wi-fi, room for ski equipment and heaters for ski boots, 5 min walking to cable car which takes you up to all of connections to Saalbach ski resort and others.

small dark (lined with wood) one-bed rooms without proper light, so I would reccommend painting it brighter to give light to the room or place a ceiling light inside.