Reviews of Hotel & Restaurant Graf 3 stars
Bahnhofplatz 7, 3100 Sankt Pölten, Austria
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Reviewed: 3 September 2025 · Stayed in September 2025
Verified reviewLocation near station was excellent for us.Breakfast was great.
Room was too warm
Reviewed: 27 July 2025 · Stayed in July 2025
Verified reviewReviewed: 26 July 2025 · Stayed in June 2025
Verified reviewReviewed: 23 July 2025 · Stayed in July 2025
Verified reviewReviewed: 17 July 2025 · Stayed in July 2025
Verified reviewLocation was near to the main railway station. Food was good.
Probably needs air conditioning unit.
Dear Alan, thank you for your feedback on your stay with us. We are delighted that you positively praised our central location near the main train station and our food offerings – our cuisine is particularly important to us. We take your comment regarding the air conditioning seriously. While our rooms are equipped with modern ventilation options, we are continually reviewing how we can further optimize comfort – especially on hot days. We thank you for your honest assessment and look forward to welcoming you back on your next visit to St. Pölten. Regards Hotel Graf
Dear Alan, thank you for your feedback on your stay with us. We are delighted that you positively praised our central location near the main train station and our food offerings – our cuisine is particularly important to us. We take your c… Show more
Reviewed: 17 July 2025 · Stayed in July 2025
Verified reviewThe hotel is next to the train station and the shopping area. It is clean and the room is large with a good shower. The staff have been very accommodating and flexible in dealing with problems, which were. not of their making. The breakfast offers a range of choice and the dinner menu in the restaurant is very good.
The bed and pillows were a bit soft.
Dear Ian, thank you for taking the time to review your stay with us – especially since your trip was unexpectedly interrupted due to a challenging health situation. We are all the more pleased to hear that you felt well looked after. We are happy to pass on your praise to our team – your words are a wonderful confirmation of our daily commitment to assisting our guests with consideration and flexibility in every situation. We are pleased that you also appreciated the location of our hotel, the breakfast offerings, and the dinner in the restaurant. We take your comment about the beds seriously – our guests' wishes and needs are very individual, and we are continually reviewing how we can further improve comfort. We wish you a speedy recovery and would be pleased to welcome you back under more pleasant circumstances at some point in the future. Regards Hotel Graf
Dear Ian, thank you for taking the time to review your stay with us – especially since your trip was unexpectedly interrupted due to a challenging health situation. We are all the more pleased to hear that you felt well looked after. We ar… Show more
Reviewed: 9 July 2025 · Stayed in June 2025
Verified reviewReviewed: 27 June 2025 · Stayed in June 2025
Verified reviewHotel at the city centre with a very friendly and good staff, good & rich breakfast, the rooms are fine and the price is fair.
Dear Ulrich, thank you very much for your positive feedback. We are very pleased that you were satisfied with our value for money, the central location, the breakfast buffet, and especially with our friendly staff. It's great that the room also met your expectations. Your feedback is a great confirmation for us and at the same time an incentive to maintain our high level of service. We look forward to welcoming you back soon. Regards, Hotel Graf
Dear Ulrich, thank you very much for your positive feedback. We are very pleased that you were satisfied with our value for money, the central location, the breakfast buffet, and especially with our friendly staff. It's great that the… Show more
Reviewed: 26 June 2025 · Stayed in June 2025
Verified reviewA good location close to the railway station and the town centre. Quiet, comfortable room. Very good breakfast buffet with wide choice.
I arrived on a public holiday so reception closed and I had a text message with checking in instructions. Not ideal. Restaurant closed on public holidays and the weekend so limited in-hotel facilities. Staff were good but not as friendly as the other hotels I stayed in.
Dear Peter, thank you for taking the time to share your impressions with us. We are delighted that you enjoyed the central location, the quiet and comfortable room, and our breakfast buffet. We are sorry to hear that check-in on a holiday wasn't ideal for you and that you were unable to use the restaurant. We take your feedback very seriously and are looking into how we can make the process even more pleasant for arrivals on holidays. We also take your comments about our team's service to heart. Friendliness and hospitality are our top priority, and we will work to maintain the highest standards here again. We hope to welcome you back on a future trip – perhaps at a time when you can take full advantage of all our offerings. Best regards, Hotel Graf
Dear Peter, thank you for taking the time to share your impressions with us. We are delighted that you enjoyed the central location, the quiet and comfortable room, and our breakfast buffet. We are sorry to hear that check-in on a holiday… Show more
Reviewed: 25 June 2025 · Stayed in June 2025
Verified reviewReviewed: 15 June 2025 · Stayed in June 2025
Verified reviewReviewed: 2 June 2025 · Stayed in May 2025
Verified reviewClean room, near city center with parking (little crowded but ok).
Quite small room with 3rd bed in place. Additional bed isn't comfortable. Expensive breakfast for few basic dishes (cheese, salami, jam,... and a little fruit). No extra things like sausages, pancakes,...
Dear Darjan, thank you for your review. It's great to hear that you were satisfied with your room. We're sorry that you didn't find what you were looking for in our selection of regional and typically Austrian products. Best regards, The Graf family and the entire team
Dear Darjan, thank you for your review. It's great to hear that you were satisfied with your room. We're sorry that you didn't find what you were looking for in our selection of regional and typically Austrian products. Best reg… Show more
Reviewed: 28 May 2025 · Stayed in May 2025
Verified reviewReviewed: 22 May 2025 · Stayed in May 2025
Verified reviewReviewed: 6 May 2025 · Stayed in May 2025
Verified reviewClose to railway station and Old Town. Comfortable room. Good value.
No criticisms
Reviewed: 4 May 2025 · Stayed in May 2025
Verified reviewReviewed: 17 April 2025 · Stayed in April 2025
Verified reviewReviewed: 29 March 2025 · Stayed in March 2025
Verified reviewVery good to eat, sleep, walk down town.
Dear Martin, thank you so much for the great feedback! ❤ We're glad everything went well and you enjoyed your stay! We hope to see you again soon. Best regards, The Graf family and the entire team
Reviewed: 3 March 2025 · Stayed in February 2025
Verified reviewThe location just across from the station was perfect and staff were pleasant and helpful. Rooms were spacious and well designed with a comfortable bed. The breakfast buffet (included in the room price) was very good and the whole hotel was spotlessly clean.
Dear Susan, thank you for the great review! It's nice to hear that you felt comfortable and that everything went well for you! We are also very proud of our long-standing staff and will pass on the compliments straight away. We look forward to welcoming you back soon! Best wishes from St. Pölten, the Graf family and the entire team
Dear Susan, thank you for the great review! It's nice to hear that you felt comfortable and that everything went well for you! We are also very proud of our long-standing staff and will pass on the compliments straight away. We look fo… Show more
Reviewed: 28 February 2025 · Stayed in February 2025
Verified reviewReviewed: 8 February 2025 · Stayed in January 2025
Verified reviewVery central location, parking in the own yard, own restaurant with traditional cuisine.
No warm choice for breakfast.
Dear Andras, thank you for taking the time to write your review! We are glad that you enjoyed your stay and we look forward to welcoming you back soon. Until then, we wish you all the best! Best wishes from St. Pölten, the Graf family and the entire team
Dear Andras, thank you for taking the time to write your review! We are glad that you enjoyed your stay and we look forward to welcoming you back soon. Until then, we wish you all the best! Best wishes from St. Pölten, the Graf family and … Show more
Reviewed: 17 January 2025 · Stayed in December 2024
Verified reviewThe location was perfect, next to the train station and Mariazell train station. The room was fine, clean, comfortable consistent with a country town inn and the breakfast was good in a nice setting. Unfortunately we were unable to eat in the restaurant because it was booked out on both nights, clearly by many locals, so that suggests strongly that it is considered, by regulars, a really good place for a meal. There was a lift to get us to our floor, something often not found in country town inns.
Nothing really.
Dear Julian, thank you for taking the time for your feedback. We are pleased that you enjoyed your stay and look forward to welcoming you back soon. Best regards the Graf family and the entire team
Reviewed: 22 December 2024 · Stayed in December 2024
Verified reviewIt's near the centre of the city.
Dear Libor, We would like to thank you for your positive rating. Thank you for staying at our hotel and for taking the time to provide online feedback. It’s wonderful to hear that you enjoyed your stay. We are looking forward to your next visit. The Graf family and the entire team
Dear Libor, We would like to thank you for your positive rating. Thank you for staying at our hotel and for taking the time to provide online feedback. It’s wonderful to hear that you enjoyed your stay. We are looking forward to your next … Show more
Reviewed: 13 November 2024 · Stayed in October 2024
Verified reviewReviewed: 11 November 2024 · Stayed in October 2024
Verified review