Everything was a bit worn out and could do with some attention. It’s a well priced basic set up but it could do with a bit of TLC. The bar was never open at the end of the skiing day so it was hard to get refreshed.

Chilled friendly and helpful staff.

Stayed in March 2025

The furniture are a bit old. The kitchen has no dish washer, no microwave (although the customer service confirmed us that there is microwave). The hair dryer does not work. We booked a room with balcony but there was no balcony. The floor is not totally horizontally flat near the window, that you might feel a bit dizzy when you are standing there. The bathroom door handle is installed wrong. There are some photo frames on the wall without any photos. The kitchenware were not totally clean, that we cleaned by ourselves before the first use. The central heating did not work. But luckily there was a small electric heater in the room, which was sufficient to heat the room up, if you don't mind the noise. (At the end of our stay they tried to repair the heating, hopefully it's working now) We booked for 3 people including my kid, but they did not prepare any blanket or pillow for my kid. I had to share them with my kid. You might hear your drunk neighbors coming back after midnight and screaming if you have bad luck.

The size of the room is not bad, with quite a big living room (kitchen included) with couch and dining table. The location is also good, about 10 minutes by foot from Zillertalbahn station, which is great for people travelling with public transportation. The price is fair comparing to the other hotels around. There is a nice swimming pool nearby which can be reached by foot in 15 minutes. A great place for children. We also went to the Kabooom (with an outdoor ice skating area, and many other things to do) which can be easily reached with Zillertal bahn, and my kid liked it a lot. There is a fridge and an electric stove that you can cook something very basic. The staff was friendly (though perhaps cannot give much tourist suggestions). There are many young people / skiing enthusiasts in this hotel if you are interested. The internet connection is good. The bed is not too big but soft enough for us to have good sleep. Shower water was nice hot.

Stayed in February 2025

If you consider using shared kitchen I do not recommend.

Room was ok..clean, matches tha pictures online.

Stayed in August 2024

only superficial clean, lots of spiders of diferent types and sizes in the apartment. The mattress of one room was not good. The hot plates/oven does not work, and the replacement plates take ages... There is no elevator, which may not be a problem for fit people, but we had one very unfit member. She had a real hard time climbing all these stairs. The management should have mentioned it in the website.

Location

Stayed in August 2024

Deserted place,had no staff to ask for help with anything

Cheap and cheerful place. Self check in,self check out. No hight exoectations should be places upon this place. Drying room didn't work,breakfast wasn' an option

Stayed in July 2024

The door locks/key didn't really work. No one answers the phone/email etc. Just very unorganised in general for a hotel/hostel. One guest got locked out of her room and ended up sleeping in a different room which had the door open lol

The cleaning lady was really wonderful and helped me a lot with tips etc. It's worth noting that it's out of season. So recepting wasn't really open which led to issues. I stayed three days. The mountains and are are epic. I will be back however if I Brought a friend I would get a hotel for a few euros more per night.

Stayed in July 2024

I am complaining about the payments: Booking.com charged me for the room ahead of time. The Hostel Chillertal also charged me for the stay. Despite accepting the error, Hostel Chillertal have not repaid me after 3 weeks, which I find totally unaccaptable, as it takes only 2 minutes to repay someone their money. I am complaining also to Booking.com about this. Watch-out for this!

Room and stay good. Value for Money in Mayrhofen

Stayed in February 2024

It was 90 euros for a single bed in a hostel I was the only female in a dormitory crammed with I think 11 males

Stayed in February 2024

Good, lack of kitchen stuff. Although they have oil, salt, pepper.

Good value for money

Stayed in February 2024

There was a mouse in the room..

Location, great common space with billiards and darts.

Stayed in February 2024

Old bathroom

Room size

Stayed in December 2023

Could be cleaner

Really nice and friendly staff

Stayed in August 2023

Getting woken up by someone playing loud music. Coffee machine was broken but I am told it is usually great.

Staff were exceptional

Stayed in July 2023

The hostel is pretty run down and not well maintained...

Nice location next to the Ziller river

Stayed in July 2023

While the room looked clean, there was really bad smell from bathrooms. I'm not sure if it related to cleaning products they are using or something but it was quite bad. The whole place doesn't really look clean and maintained but they are currently doing some renovation so hopefully this will improve. Wifi was practically unusable in the evening. The biggest disappointment was the breakfast. We were told that breakfast is served from 7:30. We came there at 8 and the doors to the restaurant were still closed. They did open it after knocking on the door but it was obvious that nothing was prepared yet. There was barely any food on the counter (they were probably still preparing it) and coffee machine was broken.

Almost everyone from staff was very welcoming and helpful. Hostel is located near the river and has a nice view towards mountains. Room had enough space and bed were ok.

Stayed in July 2023

Throughout the week there were no staff available to assist with any queries as well as the the bar being closed for the entirety of our stay. The staff decided that it was too much effort to do breakfast at the designated times so you had to choose between breakfast or morning ski lessons. overall a very disappointing experience compared to past stays at this hotel.

The rooms are comfortable and spacious with balconies looking out onto the mountains, they are basic but perfect for intended use The service room is well equipped and available for guests to set up or make adjustments to their equipment.

Stayed in April 2023

Was friendly, lively atmosphere.

Stayed in March 2023

Breakfast was delayed because most of the guests are up late at nights. We were not and wanted to ski early in morning. Not nice at all to serve breakfast 8:30.

Great atmosphere, very youthful staff and most of the guests. Close to the railwail station.

Stayed in April 2023

not so clean

great location!!

Stayed in April 2023

The breakfast was terrible value for money. Just go to Hans Gasser and get something hot and tastier for less than half the price. Also it's a party hostel. Maybe you want that. My dorm was full of young Austrians/Germans screaming and shouting all night. Lots of strange noises in my dorm—like a zoo. The noises continued until 0500 and started again at 0715. I guess die Jungen thought it was funny but mostly it was cringe. If you're a light sleeper then you won't be able to sleep here under any circumstances. I am a heavy sleeper. I've no idea how I managed to sleep here.

Facilities were decent. It seems to be a party hostel. It's good if you want that. It's got a great location. Five minutes walk to the train station and with a bus stop right outside the door. The staff are extremely friendly and I cannot fault them at all. The beds are very comfortable.

Stayed in February 2023

we did not stay, the host ghosted, there were no keys for the place left for us and the number provided to contact the host did not work. Scam?

Stayed in July 2025

Nothing

The staff are very friendly and help where needed.

Stayed in April 2025

Amazing staff, basic but functional facilities that suited us perfectly. Great atmosphere in the bar and plenty of Saturday going to keep you entertained in the evenings.

Stayed in March 2025

Broken heating (not working) in the winter is a scandal (at least 2 days). Old dilapidated and invested building. Missing kitchenware eg kettle!

Central location close to ski bus

Stayed in February 2025