Nothing

Everything, beautiful hotel , one of the best that we have stayed

Stayed in August 2025

We loved our stay in this stylish hotel. The room was spacious and comfortable, the breakfast was incredible with so many options and the location so perfect for exploring Vienna. The gym is large and well equipped.

Stayed in August 2025

Found it difficult to get English subtitles on tv. Tried for help but no answer from reception. Booked a transfer taxi from airport but it wasn’t there to collect us. It was reason we chose this hotel. Cost 60€. As an apology they gave us a chocolate bar.

Great location and fabulous breakfast

Stayed in September 2025

No complimentary conditioner, bring your own or expect to pay 3,50€.

Location was perfect. Loved the free drink ticket at check in! Love that the hotel is green!

Stayed in August 2025

The room was a little bit small but really thoughtfully laid out. The pillows were very lumpy. Otherwise it was lovely!!

The location was the massive win on this one. Walking distance to all the charming historical areas that a person would want to visit. We didn’t have a car and didn’t need one! Very clean, modern room. There is a nice area on the first floor for guests to enjoy if you want to socialize or read quietly by the nice fire there. And the sauna was a nice perk also. Breakfast was not included.

Stayed in August 2025

Everything from room to service to location

Stayed in August 2025

NA

Very responsive and accommodating I have a problem with the way how curtains work in my room and the manager took initiative to address it and make sure I am comfortable

Stayed in August 2025

Breakfast could be better

Very spacious rooms, beautiful decor, great location and friendly staff.

Stayed in August 2025

Couldn’t fault the Gilbert. Great location, large room, nice food, great coffee and friendly staff.

Stayed in August 2025

The restaurant was very busy. The staff were doing their best but forgot about our table a couple of times. I think the team could have benefitted from 1-2 more people working. We booked two rooms and the bathroom for the single room was not as nice as the one for the double room.

Just about everything! Location, rooms, quirkiness.

Stayed in August 2025

This was our first time to Vienna and we couldn't have picked a better hotel. The hotel was perfectly situated in a fairly quieter area, but still within reach of the main attractions, whether walking or using the U-bahn. The staff were really friendly and made our stay all the more perfect. The hotel is lovely and the restaurant area had a nice chilled atmosphere, especially with all the greenery. We booked a junior suite and it was perfect for our needs and definitely value for money. We would certainly stay here again, when we next visit Vienna.

Stayed in August 2025

Nothing

Nice restaurant and great well equipped gym

Stayed in August 2025

I wasn’t told there was a gym and a sauna, found out at the check out. The AC was broken for two nights - it was a bit uncomfortable to sleep

Location, friendly staff

Stayed in August 2025

A small fridge in the room would have been helpful.

Very nice little Hotel in a quiet street but very close to the metro station and to the picturesque centre of Vienna.

Stayed in August 2025

The room was a bit too small. Also, I'm allergic to dust and there was quite a lot of dust in the room and in the bedding.

The hotel is aesthetic and beautifully designed, we had everything we needed in the room, the staff was helpful and friendly, and the location is great.

Stayed in August 2025

Maybe breakfast, it's more on vegetarian side. Personally, I don't eat legumes or poridge for breakfast, so the selection for eggs or breakfast meet was short.

The rooms are comfortable. I really like that to get to the rooms you use elevator seperated from the reception, that way you go straight to your room without passing other people, of course, to get to your level you use your room cards, so it's safe. Also, the location is perfect, in very calm street but close to all the main museums, restaurants and main streets.

Stayed in August 2025

Over all very pleasant stylish place; the lounge/atrium/breakfast area is most inviting. The breakfast buffet was one of the best and tasty we had in a long time. And all the staff treat you with a big smile.

Stayed in August 2025

Great location, new and clean, very polite and helpful staff

Stayed in August 2025

Everything! Location, room size, facilities

Stayed in August 2025

Small rooms. Slippery shower floor.

Excellent service and location. Very comfortable. Very nice decor.

Stayed in August 2025

Our room was at the front of the hotel and it was a noisy street.

The room was small but comfortable. Public transport right outside and a few nice restaurants in the area.

Stayed in August 2025

restaurant and bar closed on Friday and Sat.

Great design, great location, staff very friendly.

Stayed in August 2025

Expected more bathroom accessories.

Lovely hotel. Modern and well maintained

Stayed in August 2025

Our room was at the front of the hotel and on a lower floor, which meant you could hear the tram as it passed. If you are sensitive to noise you may want to ask for a room away from the front of the building.

The location of the hotel was good. It was very close to the museums and old town and near public transportation links. There a numerous good places to eat and drink close by. The hotel offers a good selection for breakfast. The record player in the bedroom was a bonus. There is something special about the place and its staff.

Stayed in August 2025