Reviews of Nationalpark Lodge Grossglockner 4 stars
Hof 7, 9844 Heiligenblut, Austria
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Reviewed: 30 August 2025 · Stayed in August 2025
Verified reviewReviewed: 26 August 2025 · Stayed in August 2025
Verified reviewThe location is perfect. The staff are very friendly and helpful. The wellness area is good, and the view of the mountains from the sauna is beautiful!
The mattresses were too soft for me, although I realize this is a personal preference. The selection and quality of the dinner were not commensurate with the price. The breakfast buffet was average. The replenishment of items that ran out was poor.
Reviewed: 25 August 2025 · Stayed in August 2025
Verified reviewReviewed: 19 August 2025 · Stayed in August 2025
Verified reviewLovely staff, excellent location, great breakfast, nice bar, super ambiance, very nice spa.
Nothing really but if I have to nit-pick, a hot water pool or jacuzzi in the spa would be great and on the rare hot days, the rooms could use airconditioning.
Reviewed: 16 August 2025 · Stayed in August 2025
Verified reviewExcellent breakfast in fact probably the best I’ve ever had at a hotel that included it at no extra charge!!
Reviewed: 14 August 2025 · Stayed in August 2025
Verified reviewKind staff, great location
The bad wasn't hard enough for me... too soft for sleeping, I think.
Reviewed: 18 July 2025 · Stayed in July 2025
Verified reviewReviewed: 17 July 2025 · Stayed in July 2025
Verified reviewCloseness to park
What didn’t I like? Where do I start? -budget room for $ we paid was like a student hostel - cleaning staff taking smoke breaks outside our room - that was our view -weird halls and nooks and crannies to get anywhere and everywhere inside. Was like the movie The Shining. -found hair in my food At breakfast that was not my color -oh parking lol good luck was 200 meters down road in garage and good luck making 6 very tight turns to get out! -there looked like a much nicer hotel in valley below-go there
Thank you for taking the time to share your impressions. We’re genuinely sorry to hear that your stay with us didn’t meet your expectations. You booked one of our Budget Rooms, which are designed as a lower-priced option with simpler furnishings – ideal for guests looking for basic comfort at a reduced rate. Of course, this does not mean we compromise on our overall standards, especially when it comes to cleanliness, service, and hospitality. We’re very sorry that you found a hair in your food at breakfast – please rest assured that this does not reflect the level of hygiene we strive for, and we will follow up with our kitchen and service teams immediately. We also regret that your experience with the view, layout of the building, and parking situation caused frustration. While our hotel’s location close to the Großglockner High Alpine Road means stunning views and an alpine setting, it can also bring certain challenges – especially in terms of infrastructure. Lastly, we understand that the building’s character and layout may not be everyone’s taste – some love the mountain lodge atmosphere, others find it less convenient. We're sorry it didn’t feel right for you. Despite your experience, we hope you enjoyed your time in the region – and we wish you all the best for your future travels. Warm regards, Barbara & Hannes mit Gefährten
Thank you for taking the time to share your impressions. We’re genuinely sorry to hear that your stay with us didn’t meet your expectations. You booked one of our Budget Rooms, which are designed as a lower-priced option with simpler furni… Show more
Reviewed: 10 July 2025 · Stayed in July 2025
Verified reviewUnique think which was ok was lady at breakfast and breakfast
So location is very good direct 2 minutes from the gate to grossglocker alpine road, room was not so clean, bed very uncomfortable, that night wasnt very full but that gave us a room in the corner where the unique bar is so thx at 1:30 i was up. Head from shower wasnt possible to take to hand it was taped ( afraid from robbery???) i wanted to call to a reception cause when we get to the room electricity didnt worked but phone didnt worked also than after 10 min we founded some button to turn on the electricity. It wasnt clean also
Reviewed: 2 March 2025 · Stayed in March 2025
Verified reviewReviewed: 16 February 2025 · Stayed in February 2025
Verified reviewReviewed: 4 January 2025 · Stayed in December 2024
Verified reviewReviewed: 8 October 2024 · Stayed in September 2024
Verified reviewGood location to start a Großglockner pass day out. Nice views down the valley from the restaurant, which you should consider since other dining options in Heiligenblut are limited. Limited food choices, but well prepared. Helpful, friendly staff.
Decor was a little tired.
Reviewed: 27 September 2024 · Stayed in July 2024
Verified reviewLovely views
Being told it was not possible
Reviewed: 10 September 2024 · Stayed in September 2024
Verified reviewGreat location. The views and the pool
No balcony and no tea and coffee in the room
Reviewed: 8 September 2024 · Stayed in September 2024
Verified reviewReviewed: 23 August 2024 · Stayed in August 2024
Verified reviewReviewed: 15 August 2024 · Stayed in August 2024
Verified reviewLovely-looking hotel. Room was large, immaculately furnished and clean. The views from the restaurant are gorgeous.
The hotel seemed to operating at 60%. The café was half-closed at 5pm, dinner orders finish at 8:30pm, and while breakfast is good the staff seemed to want to avoid contact with guests.
Reviewed: 12 August 2024 · Stayed in August 2024
Verified reviewReviewed: 8 August 2024 · Stayed in August 2024
Verified reviewReviewed: 28 July 2024 · Stayed in July 2024
Verified reviewVery hotel. Room was spacious. Staff was hospitable and went above and beyond to assist. The location of the hotel couldn’t be beat. Hope to stay again. Make sure to book Diner at the hotel. It is amazing and a lot a choice for vegetarian.
Room can get little upgrades.
Dear Alma, thank you so much for your rating and kind words! We appreciate your satisfaction and look forward to seeing you again in the future. Best regards, Reception - Angelina
Reviewed: 27 July 2024 · Stayed in July 2024
Verified reviewReviewed: 16 July 2024 · Stayed in July 2024
Verified reviewReviewed: 7 July 2024 · Stayed in July 2024
Verified reviewBeautiful hotel with a great location for driving to the Grossglockner scenic route
My room is a bit noisy because it’s close to the road, and I think there should be more variety in the breakfast options.
Dear Ora-on, thank you for your rating! We will take your opinion into consideration. We wish you all the best. Kind regards, Barbara & Hannes with companions
Reviewed: 29 June 2024 · Stayed in June 2024
Verified review