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Reviews of grätzlhotel Schönbrunn

Reschgasse 4, 12. Meidling, 1120 Vienna, Austria

#202 of 397 hotels in Vienna

Guests' Choice

Review score

Based on 65 hotel reviews

8.2

Score breakdown

  • Cleanliness

    8.6

  • Comfort

    8.5

  • Location

    8.8

  • Facilities

    8.5

  • Staff

    8.2

  • Value for money

    8.5

  • Free WiFi

    7.7

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Showing 1 – 25

  • Reviewed: 20 August 2025

    9.0
    Good
    • Leisure trip
    • Couple
    • Junior Suite
    • Stayed 1 night
    • Submitted via mobile

    Check-in Instractions were in German.

    Everything was clean. It was very comfortable. Coffee machine was good. minibar with a bottle of rose wine was really cute.

    Stayed in August 2025

  • Reviewed: 4 August 2025

    7.0
    Not suitable for more one night stay
    • Leisure trip
    • Couple
    • Suite
    • Stayed 4 nights
    • Submitted via mobile

    I’m a little bit disappointed about how the kitchen was organized and utilized as well: no oven not even a microwave. Not even a toaster. Dinning table was rather useful for a coffee not for dining. Instead this wood sitting area a couch would be more useful. Last but not least the kitchen cabinet door was not repaired although i sent a message in this respect.

    Clean, well positioned.

    Stayed in July 2025

  • Reviewed: 18 April 2025

    9.0
    Great stay, great location
    • Leisure trip
    • Family with young children
    • Junior Suite
    • Stayed 2 nights
    • Submitted via mobile

    Not very clear regarding the directions, everything sent to us was in German, and had a hard time finding the key and the door. The last day we didn’t have hot water.

    The whole room and the attention to detail.

    Stayed in April 2025

  • Reviewed: 12 March 2025

    9.0
    Great stay in the neighborhood
    • Leisure trip
    • Solo traveller
    • Junior Suite
    • Stayed 1 night
    • Submitted via mobile

    The check in is a bit tricky, but i eventually found the room

    Amenities and the amazing breakfast served at the cafe right across the street

    Stayed in March 2025

  • Reviewed: 8 January 2025

    8.0
    Great stay for the first time in Vienna
    • Leisure trip
    • Group
    • Suite
    • Stayed 2 nights

    The door to the room was slightly hard to unlock with the key. Some parts of the bathroom didn't appear to have been cleaned properly.

    Good location, very spacious, super pleased when we first arrived and entered. Lovely little place to get away for a weekend or a few days with friends. Super convenient location. Everything was provided just as in a regular hotel. My early check-in request was approved which was handy.

    Stayed in December 2024

  • Reviewed: 30 December 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Junior Suite
    • Stayed 2 nights
    • Submitted via mobile

    Needed a couple of bowls and some cutlery.

    Nice and quiet. Building work next door didn't disturb us at all. Didn't hear any traffic noise at night.

    Stayed in December 2024

  • Reviewed: 13 August 2024

    9.0
    Great apartment to stay
    • Leisure trip
    • Family with young children
    • Suite
    • Stayed 2 nights
    • Submitted via mobile

    Although we were there at 3.15 pm, We made check-in later than the normal check in time that was 3.00 pm, because they didnt prepare the apartment yet. we had limited time and they caused losing some time.

    The apartment was clean and big enough. Also well decorated. The kitchen tools, bed clothes and towels were enough. Beds were comfortable.

    Stayed in August 2024

  • Reviewed: 4 August 2024

    8.0
    Too complicated check in. Everything else is fine
    • Leisure trip
    • Family with young children
    • Junior Suite
    • Stayed 2 nights
    • Submitted via mobile

    Too complicated check in

    Stayed in July 2024

  • Reviewed: 23 April 2024

    9.0
    Superb
    • Leisure trip
    • Solo traveller
    • Junior Suite
    • Stayed 1 night
    • Submitted via mobile

    On the first floor and can be a bit noisy when cars or people pass by, which is rare. May not be ideal for light sleepers.

    Very nice and cozy apartment for the price with great furnishings.

    Stayed in April 2024

  • Reviewed: 16 April 2024

    8.0
    Clean, well-equipped room for a weekend sightseeing.
    • Leisure trip
    • Couple
    • Junior Suite
    • Stayed 2 nights

    We got completely different room from the one presented in the offer pictures (smaller one and much darker). Also check-in instructions I got in pdf on my email address were only in German language, which was quite confusing, but Google Translate solved the problem quite well. :)

    Both room and bathroom were extremely clean. Coffee machine with spare capsules, kettle and teabags, free bottle of water, iron were another pros of this accommodation. Perfect place for a quick city-break with backpack only :)

    Stayed in April 2024

  • Reviewed: 5 February 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Junior Suite
    • Stayed 3 nights
    • Submitted via mobile

    Shower

    Stayed in December 2023

  • Reviewed: 30 November 2023

    9.0
    Lights 🤍
    • Business trip
    • Solo traveller
    • Junior Suite
    • Stayed 3 nights
    • Submitted via mobile

    It was a bit complicated to find correct apartment.

    Nice place. Lights 🤍

    Stayed in November 2023

  • Reviewed: 26 November 2023

    8.0
    Perfect apartment close to a special market.
    • Leisure trip
    • Couple
    • Junior Suite
    • Stayed 2 nights
    • Submitted via mobile

    During the night the room isn’t completely n the dark for a perfect sleeping.

    The modern furniture and very comfortable.

    Stayed in November 2023

  • Reviewed: 1 October 2023

    9.0
    Very enjoyable and certainly thumbs up from us
    • Leisure trip
    • Couple
    • Suite
    • Stayed 9 nights

    We would have preferred to have a more comfortable seat either in the bedroom or in the living area - but then this might be not be needed for younger travellers

    We enjoyed our stay in Meidlinger Markt. We were not aware that the room allocated to us did not have A/C, but the staff was most helpful installing 2 fans and to move us to their hotel in Fillgradergasse 16. It was very hot in Vienna during our stay, so the move was very much appreciated. The staff was most helpful, very friendly and accomodating. The location of both locations was excellent with easy access to public transport, restauants, bars and shops. We shall be back

    Stayed in September 2023

  • Reviewed: 26 September 2023

    8.0
    Comfortable apartment in the Meidlinger Markt
    • Leisure trip
    • Family with young children
    • Suite
    • Stayed 4 nights

    Nice apartment, close to the market and the metro station, with all amenities required. Silent at night although next to the market.

    Stayed in September 2023

  • Reviewed: 4 September 2023

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Suite
    • Stayed 1 night
    • Submitted via mobile

    We arrived around 7 pm and wanted to get our key but for some reason the code that we were given for the key safe didn’t work properly and we didn’t get the key. We called the staff which after 2 phone calls and 20 minutes of waiting told us that they were on their way. We waited all together for an hour on the street with a 3 month old baby. The employee apologized and was very nice but i would have wished they had just come after the first phone call and didn’t keep us waiting. Beside this experience our stay was great.

    Stayed in September 2023

  • Reviewed: 23 August 2023

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Suite
    • Stayed 3 nights
    • Submitted via mobile

    Check-in process and ob-boarding. You need to call the property to get the access code for the apartment and wifi password

    Location - Very close to the city center

    Stayed in August 2023

  • Reviewed: 20 July 2023

    8.0
    We liked staying at 1207 in the beginning of our stay that we booked the same room at the end of our
    • Leisure trip
    • Couple
    • Junior Suite
    • Stayed 4 nights

    The TV didn't work The safe didn't work

    We stayed in 1207. Loved the location.

    Stayed in June 2023

  • Reviewed: 15 July 2023

    7.0
    Only stayed for business, easy access to underground for visiting Vienna city centre. Has all the facilities, fairly bas
    • Business trip
    • Couple
    • Junior Suite
    • Stayed 2 nights
    • Submitted via mobile

    Elevated bed area you don’t see the step down and 3 times missed this and tripped.

    Location

    Stayed in July 2023

  • Reviewed: 27 June 2023

    9.0
    Great accommodation in a perfect location
    • Leisure trip
    • Family with young children
    • Suite
    • Stayed 6 nights
    • Submitted via mobile

    We spent 6 nights in this hotel but the apartment was not cleaned at all during our stay. Not sure if that is their policy or if we were somehow forgotten. After the 4th night, we requested for new towels and got them right away. If it is hot outside and you need to keep the windows open, there is a lot of noise from traffic and the market. And it starts really early, like 5am. It did not bother us (our toddler wakes up at 6am anyway), but might be a bigger deal for someone else.

    Great spacious, clean and beautiful accommodation in perfect location close to U-bahn. We had a corner apartment that had a big room with small kitchenette and smaller room with a sitting space. The kitchenette had a stove, fridge, coffee machine and water boiler, but no microwave. The apartment did not get too hot, even if there was no air conditioning and the temperature outside was over 30 for several days. It was always nice to come back after spending time in the heat outside.

    Stayed in June 2023

  • Reviewed: 17 June 2023

    7.0
    Comfortable and convenient, accessibility frustrating and fire safety issue most concerning
    • Leisure trip
    • Couple
    • Junior Suite
    • Stayed 4 nights
    • Submitted via mobile

    Inaccurate and confusing directions to the location. In the first instance to an incorrect address. Secondly, when finding the location, confusion over how to access the key. Most disturbing was the key operated double latching internally. Universally, fire regulations specify that to escape any exit door must be operable from the inside without the aid of a key. Anyone who may have paranoia about security could remove the key for safety and be trapped in an emergency. This serious matter needs to be raised with this accommodation!

    Overall heating and cooling very good

    Stayed in June 2023

  • Reviewed: 14 May 2023

    8.0
    Our stay at Graetzlhotel, Der Schuster
    • Leisure trip
    • Couple
    • Junior Suite
    • Stayed 4 nights
    • Submitted via mobile

    Somehow the bathroom always smelled like piss, the smell didn't go away no matter how long the vent was on. Tv could have some more channels, always news or tv shop on it, not much interesting on if we wanted to spend the night in watching TV

    I liked the shower a lot! The bed was super comfortable, the room had a cool unique look to it and it was big enough for two people for a week, and they had guides and a map lying on the desk. Easily accessible to the metro and wherever you want to go

    Stayed in May 2023

  • Reviewed: 6 December 2022

    7.0
    Ok for short stay
    • Leisure trip
    • Family with young children
    • Junior Suite
    • Stayed 2 nights

    The term "hotel" included in the name is a bit misleading. This is basically a one room apartment (small) with a toilet, shower and a small area with a sink/mirror (the later ones are separated from the room only with a heavy curtain). It has it's own separate entrance and you get the keys from a locker, no reception, you don't meet any staff members. Pay attention to the door as you can easily lock ourself out of the room.

    Overall our experience was good, the room is nice and it offers everything that is basically needed for your stay. It's great that right across the road there is a little market where you can find a lot (small restaurants, different food products etc). I'd say that for short (2 night like us) stays it's ok, for longer than that it's not that great.

    Stayed in December 2022

  • Reviewed: 24 November 2022

    8.0
    Very good
    • Leisure trip
    • Couple
    • Junior Suite
    • Stayed 3 nights
    • Submitted via mobile

    There was non reception and the room was not so clean as we expected.

    The suite was spacious and warm and it was located near to 2 train stations.

    Stayed in November 2022

Showing 1 – 25

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