Reviews of grätzlhotel Schönbrunn
Reschgasse 4, 12. Meidling, 1120 Vienna, Austria
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Reviewed: 25 August 2025 · Stayed in August 2025
Verified reviewReviewed: 23 August 2025 · Stayed in August 2025
Verified reviewIt was a positive experience at this accommodation-room as expected, equipped with all the necessary facilities for a comfortable stay, the reception staff responded promptly and kindly to our request, the location is close to means of transportation, shops and the market.
Reviewed: 20 August 2025 · Stayed in August 2025
Verified reviewEverything was clean. It was very comfortable. Coffee machine was good. minibar with a bottle of rose wine was really cute.
Check-in Instractions were in German.
Reviewed: 4 August 2025 · Stayed in July 2025
Verified reviewClean, well positioned.
I’m a little bit disappointed about how the kitchen was organized and utilized as well: no oven not even a microwave. Not even a toaster. Dinning table was rather useful for a coffee not for dining. Instead this wood sitting area a couch would be more useful. Last but not least the kitchen cabinet door was not repaired although i sent a message in this respect.
Reviewed: 11 July 2025 · Stayed in June 2025
Verified reviewReviewed: 16 June 2025 · Stayed in June 2025
Verified reviewReviewed: 10 May 2025 · Stayed in May 2025
Verified reviewReviewed: 18 April 2025 · Stayed in April 2025
Verified reviewThe whole room and the attention to detail.
Not very clear regarding the directions, everything sent to us was in German, and had a hard time finding the key and the door. The last day we didn’t have hot water.
Reviewed: 24 March 2025 · Stayed in March 2025
Verified reviewReviewed: 12 March 2025 · Stayed in March 2025
Verified reviewAmenities and the amazing breakfast served at the cafe right across the street
The check in is a bit tricky, but i eventually found the room
Reviewed: 1 February 2025 · Stayed in December 2024
Verified reviewReviewed: 8 January 2025 · Stayed in December 2024
Verified reviewGood location, very spacious, super pleased when we first arrived and entered. Lovely little place to get away for a weekend or a few days with friends. Super convenient location. Everything was provided just as in a regular hotel. My early check-in request was approved which was handy.
The door to the room was slightly hard to unlock with the key. Some parts of the bathroom didn't appear to have been cleaned properly.
Dear Olivia, Thank you very much for your feedback! We are pleased that you liked the location, spaciousness and facilities of the accommodation and that your early arrival request was fulfilled. We apologize for the difficulties with the room door and the lack of cleanliness in the bathroom. We will discuss these points with our team to make improvements. We hope to welcome you back soon! Best wishes, your grätzlhotel team
Dear Olivia, Thank you very much for your feedback! We are pleased that you liked the location, spaciousness and facilities of the accommodation and that your early arrival request was fulfilled. We apologize for the difficulties with th… Show more
Reviewed: 4 January 2025 · Stayed in December 2024
Verified reviewReviewed: 1 January 2025 · Stayed in December 2024
Verified reviewI am not satisfied with the cleanliness of the room; there are a lot of small bugs.
Dear Yaxuan, Thank you very much for your feedback. We are very sorry to hear that you had problems with the cleanliness and the bugs in the room. This is of course not up to our standards. We will discuss this concern with our cleaning team and ensure that appropriate measures are taken to prevent such occurrences. We hope to be able to convince you of our service during a future stay. Best wishes, your grätzlhotel team
Dear Yaxuan, Thank you very much for your feedback. We are very sorry to hear that you had problems with the cleanliness and the bugs in the room. This is of course not up to our standards. We will discuss this concern with our cleaning t… Show more
Reviewed: 30 December 2024 · Stayed in December 2024
Verified reviewNice and quiet. Building work next door didn't disturb us at all. Didn't hear any traffic noise at night.
Needed a couple of bowls and some cutlery.
Dear Tim, Thank you very much for your feedback! We are pleased that you enjoyed the quiet location and that you were not disturbed by the construction Site. Regarding the lack of bowls and cutlery, we will ensure that these are more readily available for future stays. We hope to welcome you back soon! Best wishes, your grätzlhotel team
Dear Tim, Thank you very much for your feedback! We are pleased that you enjoyed the quiet location and that you were not disturbed by the construction Site. Regarding the lack of bowls and cutlery, we will ensure that these are more rea… Show more
Reviewed: 9 December 2024 · Stayed in December 2024
Verified reviewReviewed: 28 November 2024 · Stayed in November 2024
Verified reviewReviewed: 27 October 2024 · Stayed in September 2024
Verified reviewReviewed: 16 August 2024 · Stayed in August 2024
Verified reviewReviewed: 13 August 2024 · Stayed in August 2024
Verified reviewThe apartment was clean and big enough. Also well decorated. The kitchen tools, bed clothes and towels were enough. Beds were comfortable.
Although we were there at 3.15 pm, We made check-in later than the normal check in time that was 3.00 pm, because they didnt prepare the apartment yet. we had limited time and they caused losing some time.
Reviewed: 12 August 2024 · Stayed in July 2024
Verified reviewReviewed: 4 August 2024 · Stayed in July 2024
Verified reviewToo complicated check in
Reviewed: 16 July 2024 · Stayed in June 2024
Verified reviewReviewed: 12 June 2024 · Stayed in June 2024
Verified reviewstraight off from the street markets but tucked away behind double glass in a beautiful room with open living room/bed room/ shower- share with someone your comfortable with! Unique room converted from an old shoemakers!