Reviews of harry's home Wien hotel & apartments 4 stars
Millenniumtower | Rezeption Plaza, Handelskai 94-96,, 20. Brigittenau, 1200 Vienna, Austria
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Reviewed: 3 September 2025 · Stayed in September 2025
Verified reviewModern, comfy, reasonably spacious, very clean and well maintained. The lighting was great, so was the AC, there was a large closet for the suitcases and clothes, plenty of shelves, the beds and bed covers were cofortable, the curtains of the large window were sliding smoothly and the bathroom was one of the most functional ones I have been in.
I got what I paid for and would stay there again, but if I am super picky, these are the things that could be improved: 1. We were three in the room, but there was only one chair. Even some foldable ones that do not take extra space would have made a difference. 2. The room was linked to an adjacent room by a locked door, which made it exposed to noises coming from loud residents in that adjacent room. 3. No fridge.
Reviewed: 1 September 2025 · Stayed in September 2025
Verified reviewReviewed: 30 August 2025 · Stayed in August 2025
Verified reviewwe are very satisfied. everything was very good
There was no refrigerator in the room
Dear Toms, Thank you for taking the time to give us such positive feedback. We are delighted to hear that you enjoyed your stay and were particularly impressed by our location, cleanliness, and the comfort of your room. Your comment regarding the missing refrigerator in the room is very valuable to us. We are happy to take note of this and appreciate your honest feedback. We are delighted that you were our guests – we hope to welcome you back soon! All the best, Julia & your harry's home family
Dear Toms, Thank you for taking the time to give us such positive feedback. We are delighted to hear that you enjoyed your stay and were particularly impressed by our location, cleanliness, and the comfort of your room. Your comment regar… Show more
Reviewed: 30 August 2025 · Stayed in August 2025
Verified review- The location. It's quiet, it's on metro and tram line, 30 min from the center, but close to the Donau Insel, which is great when one wants to enjoy a morning run or have some quality time with a kid - as there are routes for running as well as plenty of playgrounds. - The stuff was friendly and helpful - Parking, though paid
I didn't check, but I kind of expect from an apartment to have if not a kitchen, but at least some basic stuff,.like a small fridge - which is not the case, though they can bring it for additional price. Also a note: it's inside the shopping mall. Not a problem at all, I've been to such hotels before, just weird if it's one's first time.
Reviewed: 25 August 2025 · Stayed in August 2025
Verified reviewReviewed: 22 August 2025 · Stayed in August 2025
Verified reviewReviewed: 18 August 2025 · Stayed in August 2025
Verified reviewReviewed: 18 August 2025 · Stayed in August 2025
Verified reviewLocation . Inside a shopping mall and grocery market
No 24 hours reception service
Dear ALMALIK, Thank you for taking the time to give us your detailed feedback. We are happy to hear that you particularly appreciated our central location in the shopping center with the supermarket—many guests appreciate the convenient options right outside our door. It's great that this made your stay as a family even more enjoyable. We completely understand that you would have preferred a 24-hour reception service. Please rest assured that our team is always available during opening hours and happy to assist you with anything you may need. Thank you very much for your honest reviews in the individual categories. We hope to welcome you and your family back soon! All the best, Elisabeth & your harry's home family
Dear ALMALIK, Thank you for taking the time to give us your detailed feedback. We are happy to hear that you particularly appreciated our central location in the shopping center with the supermarket—many guests appreciate the convenient o… Show more
Reviewed: 17 August 2025 · Stayed in August 2025
Verified reviewThis is not a room that was advertised and these are not the pictures you can see on booking. For these kind of rooms, it should be clearly EMPHASIZED that these are rooms with an "inner courtyard room view". It is not a standard room or a “room with a view”…it is a clasic fraud. Maybe it is a room with a view, but it’s just a matter where that view is. If you want “alone in the shopping mall” expereience and be a night watchman, than this is the right place for you. When we asked to change the room, they said that they do not have another one available, but they could offer us a more expensive one with an extra charge of 150 EUR. By the way, when we went to booking, the option for such a room was 50 EUR cheaper than what they offer. The price that we paid for this kind of room is more than high and it is a shame to call and categorize this as a 4-star hotel. The only thing I'm sorry for is that this review will not excessively affect the already too high rating that this "hotel" has on booking. Unfortunately, I paid for the accommodation in advance, and due to the high tourist season it was not easy to find another one, especially with a small child. Refund was not an option, offcourse. Additionally: - Unpleasant smell from the bathroom and drains was constantly present during our stay. - The "hotel" suggests and expects you to separate the trash and take it to the 5th floor by yourself (by the way, there is only one garbage tray in the room), and if you need towels, toilet paper or soap, you have to go and get it on one of the floors by yourself, as well. - After two days we discovered that the bed under the regular sheet has another one made of polyester or rubber (like in hospitals) probably to prevent potential soiling of the mattress. A truly "unique sleeping experience" especially in summer days. - Nosie from another room / thin walls - Small crowded breakfast room / hall
Dear Elvedin, thank you for taking the time to share such detailed feedback with us. We’re truly sorry to read that your stay did not meet your expectations and that you left with this impression of our hotel. It is never our intention to cause disappointment, and I can completely understand your frustration. Just to clarify: the room booked was one without a Danube view, which is a different room category. We are very sorry if this was unclear or misleading in the booking process – that is absolutely not our intention, and we will review the way our room types and pictures are presented to avoid such misunderstandings in the future. During your stay, due to availability, we were unfortunately only able to offer higher categories as an upgrade, and we regret that we could not provide a different alternative. Regarding our cleaning concept: for environmental reasons, rooms are cleaned from the third night onwards. Guests can collect fresh towels, toilet paper or amenities from our service station on the 7th floor at any time. Of course, a daily room cleaning is always available on request and free of charge. As for the mattress underlay, this is used purely for hygienic reasons and is standard practice in hotels to ensure cleanliness and safety for all guests. We regret that these aspects negatively influenced your impression of our hotel. Please rest assured that we take your comments very seriously and will use them to improve both communication and services. Even though this visit did not reflect what you were hoping for, we truly hope you might give us another chance in the future to provide you with a more comfortable and enjoyable experience. Best regards, Julia & harry's home family
Dear Elvedin, thank you for taking the time to share such detailed feedback with us. We’re truly sorry to read that your stay did not meet your expectations and that you left with this impression of our hotel. It is never our intention to c… Show more
Reviewed: 17 August 2025 · Stayed in August 2025
Verified reviewGreat size room, very clean and facilities are great. I would recommend this place to stay , not close to the center but trains are very fast and efficient to get around. Location is right next to the river .. i had great biew from my room and there is a shopping center , food hall in the same block .. very convenient.
Did not have a fridge in my room when i arrived and it was not included in my package .. which was surprise to me at that price and quality of the venu.. it was fixed very fast 😃
Dear Zeljko, Thank you for your wonderful feedback and the fantastic review. We are happy to hear that you enjoyed your stay with us and that our team was able to help you with your concerns. It's especially nice to know that you enjoyed the comfort of your room and the amenities – and we are glad that you plan to return. We certainly take your feedback about the missing refrigerator seriously. We understand that this has been standard on your previous trips and greatly appreciate your honest feedback. Please note that we also offer rooms equipped with a small kitchenette, or alternatively a refrigerator can be added to your room at a daily rate of €5.00. We look forward to welcoming you back on your next stay! Best regards, Elisabeth & your harry's home Vienna Team
Dear Zeljko, Thank you for your wonderful feedback and the fantastic review. We are happy to hear that you enjoyed your stay with us and that our team was able to help you with your concerns. It's especially nice to know that you enjoyed … Show more
Reviewed: 16 August 2025 · Stayed in July 2025
Verified reviewReviewed: 16 August 2025 · Stayed in August 2025
Verified reviewThis review has been hidden because it doesn't meet our guidelines.
Dear Katy, Thank you very much for taking the time to share your experience with us. We are truly sorry that your stay was affected by several difficulties, and we sincerely regret the stress and inconvenience this caused, especially while traveling with a young child. Please know that it is never our intention for any guest to feel frustrated or uncomfortable during their stay. We are also very sorry that you experienced problems with communication and felt that you did not receive sufficient support. We take your feedback seriously and will discuss internally how we can provide even more transparent information regarding the parking situation in the future. Underground garages in Vienna have specific height restrictions due to their construction, which unfortunately we cannot change. We deeply apologize for any inconvenience this caused. Additionally, parking regulations in Vienna vary depending on local signage and the district, which makes it difficult to provide a universal solution for all guests. Our team is always very dedicated and eager to assist with any questions or concerns, and we truly wish we could have made this experience easier for you. While we are bound by certain rules and limitations, we always strive to provide the best possible support to our guests. At the same time, we are pleased that you highlighted the friendly and helpful service you received, and that you were able to get some support despite the other challenges you encountered. We sincerely thank you for your honest feedback and will use it as an opportunity to improve our services. Kind regards, your harry's home Vienna Team
Dear Katy, Thank you very much for taking the time to share your experience with us. We are truly sorry that your stay was affected by several difficulties, and we sincerely regret the stress and inconvenience this caused, especially while… Show more
Reviewed: 15 August 2025 · Stayed in August 2025
Verified reviewReviewed: 14 August 2025 · Stayed in August 2025
Verified reviewEverything correct. Parking available. Staff very nice
no restaurant nearby; the closest bar - non-austrian atmosphere
Dear julesrenard, Thank you very much for taking the time to share your impressions after your stay with us. We are happy to hear that you felt completely at home with us and that you particularly appreciated the friendliness of our team and the cleanliness. Many guests also appreciate the easy parking on site – we're glad you liked that too. We understand that you would have liked more dining options with a typical Austrian flair in the immediate vicinity. The special location in a modern setting offers many advantages, but some guests miss the traditional ambiance. Thank you for your honest feedback – it helps us to further improve the guest experience. We would be happy to welcome you back on your next visit to Vienna! Best regards, Elisabeth & Your harry's home family
Dear julesrenard, Thank you very much for taking the time to share your impressions after your stay with us. We are happy to hear that you felt completely at home with us and that you particularly appreciated the friendliness of our team … Show more
Reviewed: 13 August 2025 · Stayed in August 2025
Verified reviewEasy to find, part of Millennium City mall. Well marked underground parking, payable at the hotel reception. Swift check in. Modern elevators - yet a couple of hints need to be collected in prior for the first-time users. Subway station nearby.
Clean rooms yet weird smell (probably some aggressive detergents). Clogged bath causing discomfort while taking shower. No iron and iron board in the room. Limited selection of food for breakfast, 18 Euros per person is not worth it.
Dear Radek, Thank you for taking the time to share your detailed review of your stay with us. We're pleased to hear that you enjoyed the location directly in the Millennium City Mall, the easy accessibility by subway, and the convenient parking. We're also pleased that you appreciated the smooth check-in and the modern elevators. At the same time, we're sorry that the scent in the room wasn't pleasant and the shower didn't work as expected. We know how important a comfortable and clean room is for a successful stay. We also take your feedback regarding the lack of an iron and ironing board, as well as the selection and price of our breakfast, seriously and will discuss this internally to further improve. We thank you for your constructive feedback and hope to provide you with an even better experience at our next opportunity. Best regards, Your harry's home Family
Dear Radek, Thank you for taking the time to share your detailed review of your stay with us. We're pleased to hear that you enjoyed the location directly in the Millennium City Mall, the easy accessibility by subway, and the convenient p… Show more
Reviewed: 11 August 2025 · Stayed in August 2025
Verified reviewThe location and friendly staff
No one helps in the luggage if you are a big family. The AC is not cooling enough.
Dear Mohammad, Thank you for taking the time to leave us your detailed feedback. We are delighted to hear that you particularly appreciated our central location and the friendliness of our team. It is also a great compliment that you were satisfied with the amenities, cleanliness, and comfort. At the same time, we apologize for the inconvenience caused by the luggage service for large families. We understand that this can be a challenge, especially with a lot of luggage. We also take your feedback regarding the air conditioning very seriously – we know how important a comfortable room temperature is for your stay. Your feedback helps us to continue improving our service. We hope to welcome you and your family back again at some point in the future. Best regards, Your Harry's Home Family
Dear Mohammad, Thank you for taking the time to leave us your detailed feedback. We are delighted to hear that you particularly appreciated our central location and the friendliness of our team. It is also a great compliment that you were… Show more
Reviewed: 10 August 2025 · Stayed in August 2025
Verified reviewGreat property. Located inside shopping mall, you can pay extra 18E per day to park inside garage. Note that when you go in to Garage, just follow signage where it says Parking Hotel. And you go all the way to the bottom and when you turn left you will see on concrete pillar hotel signage. Check in was super smooth, when you pass reception, you select your floor and designated elevator will come to pick you up. Great stuff. If you need you can pick up extra towels in the storage room. We took paid breakfast, excellent stuff there. Staff was very friendly and introduced us into hotel facilities. Great. Definitely would come again.
Walls are normally tiny and we had a bit noisy neighbours. Nothing else. Normal stuff.
Dear Antonio, Thank you very much for your detailed and positive review. We’re happy to hear that you enjoyed our location inside the shopping mall, the smooth check-in process, and the friendliness of our staff. It’s great to know the breakfast and facilities met your expectations. We apologize for the noise from neighboring rooms and appreciate your understanding — we will keep this in mind to improve our guests’ comfort. We look forward to welcoming you back to harry’s home Wien Millennium Tower on your next visit to Vienna! Kind regards, Elisabeth & your harry's home Wien Team
Dear Antonio, Thank you very much for your detailed and positive review. We’re happy to hear that you enjoyed our location inside the shopping mall, the smooth check-in process, and the friendliness of our staff. It’s great to know the b… Show more
Reviewed: 8 August 2025 · Stayed in August 2025
Verified reviewReviewed: 5 August 2025 · Stayed in July 2025
Verified reviewShopping mall in same building
Moqatte in corridor is not clean need to change
Dear mayyar, Thank you for taking the time to give us feedback. We are pleased that you appreciate the convenient location of our hotel right in the shopping center – many of our guests really enjoy the direct access to shopping and leisure options. At the same time, we thank you for your honest comment about the cleanliness of the carpet in the hallway. We take such comments very seriously, as a well-maintained ambiance is important to us. Your feedback helps us continue to work on improving our standards. We hope to welcome you back during your next stay in Vienna. Best regards, Your harry's home family
Dear mayyar, Thank you for taking the time to give us feedback. We are pleased that you appreciate the convenient location of our hotel right in the shopping center – many of our guests really enjoy the direct access to shopping and leisu… Show more
Reviewed: 2 August 2025 · Stayed in August 2025
Verified reviewNice view on the Danube and in the middle of a mall
Dear Laura, Thank you very much for your great feedback! We're happy to hear that you had a good stay in Vienna and that you enjoyed the beautiful view of the Danube as well as the convenient location within the shopping mall. It’s wonderful to know that you felt comfortable and that you found the overall value to be excellent. We hope to welcome you back again soon for another pleasant stay! Kind regards, Elisabeth & your harry’s home Team
Dear Laura, Thank you very much for your great feedback! We're happy to hear that you had a good stay in Vienna and that you enjoyed the beautiful view of the Danube as well as the convenient location within the shopping mall. It’s wonde… Show more
Reviewed: 30 July 2025 · Stayed in July 2025
Verified reviewReviewed: 28 July 2025 · Stayed in July 2025
Verified reviewReviewed: 28 July 2025 · Stayed in July 2025
Verified reviewThe room was perfect, everyone was friendly, in the Millennium City you have everything you need + the Danube is nice to have this close. Breakfast was nice too, and there is space to park.
The view from our room. We were on the 5th, in a studio room (last time we stayed in a smaller room with a view of the Danube), our windows faced inwards, so when we opened the blinders, we only so other windows, which is a bad experience to have in the bedroom. I know we didn't book a Danube view room, but this was still sad.
Dear Gergő, Thank you very much for your kind feedback and for choosing harry’s home again – we’re thrilled that you enjoyed your stay, especially the friendly service, the comfortable room, and our great location near the Danube and Millennium City. We’re sorry to hear that the room view didn’t meet your expectations this time. While Danube view rooms are subject to availability and category, we completely understand how much a nice view can enhance the experience. Please feel free to let us know your preference in advance next time – we’ll do our best to accommodate it, whenever possible. We hope to welcome you back soon! Warm regards, Julia & Your harry’s home Team
Dear Gergő, Thank you very much for your kind feedback and for choosing harry’s home again – we’re thrilled that you enjoyed your stay, especially the friendly service, the comfortable room, and our great location near the Danube and Mille… Show more
Reviewed: 25 July 2025 · Stayed in July 2025
Verified reviewThe staff at the reception desk were awesome, Emily left a lovely goodie bag in our room. She also helped find local Austrian cuisine and attractions. Elizabeth too was lovely. The location is fabulous. The breakfast was alright a little more selection like pancakes especially when travelling with kids that would have been nice. I would definitely visit again.
Thank you so much, Mburu, for your fantastic review and your kind words about our team! 😊 We're thrilled to hear that Emily and Elizabeth made such a positive impression and helped make your stay special — we'll be sure to pass along your compliments to them. It's also great to know you enjoyed the location and overall comfort of your stay. Thank you as well for the helpful feedback about breakfast. We’re always looking to improve, and we’ll definitely take your suggestion about adding more kid-friendly options like pancakes into consideration. We look forward to welcoming you and your family back again soon! Warm regards, Your harry’s home Wien Millennium Tower team 💚
Thank you so much, Mburu, for your fantastic review and your kind words about our team! 😊 We're thrilled to hear that Emily and Elizabeth made such a positive impression and helped make your stay special — we'll be sure to pass alo… Show more
Reviewed: 25 July 2025 · Stayed in July 2025
Verified review