One tiny elevator, there are steps leading to the entrance of the hotel (need to carry one’s heavy luggage up/down the stairs)

Location, comfortable room, friendly staff

Stayed in August 2025

One tiny elevator, there are steps to enter the property (need to carry one’s heavy luggage up & down the stairs)

Location, comfortable room, friendly staff

Stayed in August 2025

There was some noise late at night from the guests above us and in the stairwell - noise does carry in these old buildings. The location was close to public transport, but if you want to walk into the centre of town it’s a bit further out.

Comfortable and clean stay in a spacious room. Beautifully decorated hotel. The staff were very friendly and helpful.

Stayed in August 2025

On the first night the doorknob came loose and fell off, but was fixed :) Carrying heavy luggage up the stairs up to the main door was challenging so be prepared!

The hotel is close to everything! Within walking distance of the major sights, museums, Rathaus city hall, and St. Stephan’s Cathedral, and main street shopping area. The metro is almost at your doorstep too! The hotel is charming with a tiny elevator (fits one person with their luggage or 3 people) but surprisingly the wait for it is not long nor constantly occupied and rooms are modern & clean. The staff are friendly & helpful too. Water, coffee and tea are provided without cost which is a nice bonus!

Stayed in August 2025

Nothing special (a bit used old floor covering).

Location (quite but in the city center), room quality (bed and proper bathroom facilities), great breakfast, nice and helpful staff.

Stayed in August 2025

Generous sized hotel room with separate toilet room, bathroom and walk-in cupboard room with space for your suitcase. The bedroom was large with a dining table plus 2 chairs, two lounge chairs, a wall to wall cabinet with fridge and coffee and tea making facilities and large tv (which I did not use). Very friendly staff. Very clean with nicely scented pump-action body wash and shampoo/conditioner fixed to the wall. Windows can be opened. Located on a quiet street. It is close to a major pedestrian shopping street with all manner of shops and supermarkets. Very nice bars, restaurants and cafes abound close by. About 5-10 mins walk to the underground metro, 20 minutes walk to the Naschmarkt, Cafe Sperl and the Ringstrasse. Lovely place to stay if you don't want to be in the touristy CBD area and want to be close to an area where Viennese people (albeit, middle to upper middle class people) live.

Stayed in July 2025

A very positive overall experience, especially considering it was a last-minute booking. The hotel proved to be an excellent fit for a family's needs. Key Points: Service & Reception: The staff was very courteous. Despite the late booking, the family received two adjoining rooms and was pleasantly surprised with an upgrade to one of them. The Rooms: The rooms were described as spacious, clean, and tidy. Breakfast: The breakfast was tasty and offered a sufficient selection to please everyone. Location: The hotel's location is excellent, situated near the main shopping street, Mariahilfer Strasse, which is a significant advantage for visitors to the city.

Stayed in August 2025

Stairs on the entrance - if you are handicapped they can be a problem.

Excellent location, very friendly staff. The air conditioning was great, it was 34°C!

Stayed in August 2025

Reception was in the same room where we ate breakfast, it felt like receptionits looks at what you do when you eat. Had some red hairs on hair dryer and dusty room. Had a key that was pretty heavy, but was able to leave it at the reception

Walk-in closet in the room. Great location.

Stayed in July 2025

Breakfast was excellent. But the key was always hard to work in the door. They need to get better keys and locks for the rooms

Stayed in August 2025

The hotel is located near the main shopping street of Vienna, but is quiet. The room is a good size and the decor is nice.

Stayed in July 2025

Space allocation is interesting - huge walk in wardrobe. Location is a bit outside of the main attractions, but they are walkable within 15-20 minutes.

A nice hotel in a quieter part of Vienna, with some nice, spacious rooms. I had a room on the 6th floor with a balcony, which was appreciated. Tea and coffee provided, water as well.

Stayed in July 2025

Really spacious rooms, in a calm street near the action and metro.

Stayed in August 2025

Best staff! Good hotel!

Stayed in July 2025

The hotel was well located. The rooms were quirky but very spacious and comfortable. We enjoyed our stay there.

Stayed in July 2025

Spacious room, cleanliness, friendly attentive staff.

Stayed in July 2025

The two key issues were cleaning and shower. No matter how we tried, bathroom floor was always flooded after taking a shower. The wet towels used to dry the floor were not changed on the first night so I had to get new ones from reception. The room had little furniture which included two light tables. Apparently no-one had cleaned under the tables for at least half a year, the layer of dust sticking to our socks from there was impressive. A a smaller problem, A/C was blowing onto one side of the bed and was difficult to adjust and there was nowhere to put clothes or suitcases (except on the floor) although the room was really large.

The hotel is excellently located close to the main shopping street and close to several restaurant areas. Metro not far. We got an upgrade which probably meant more space (but likely not more anything else). Very nice breakfast and a good feeling. Dark and quiet at night.

Stayed in June 2025

No available toiletries and it wasn't clean enough..besides the leaking shower tap

The location and the breakfast was great

Stayed in July 2025

Wi-Fi coverage was not great. There was only a very small section of the room where you could get a signal. Parts of the room look as though they could do with some general maintenance and upkeep i.e. there was some minor damage previously done to a section of the wall which had not been repaired.

Excellent location and very comfortable bed. Decent sized room and balcony. The aircon was effective, which was highly appreciated as at times it was 34 degrees outside during my stay in Vienna,

Stayed in June 2025

Great location. Very good breakfast. Excellent staff.

Stayed in June 2025

Bad WiFi

Location

Stayed in June 2025

Small and traditional, near sights, good breakfast.

Stayed in June 2025

Like staying in 1900's Vienna, but with the comforts of a modern hotel

Stayed in June 2025

I was on 4th floor and people above me were creating loads of noise early morning or it was housekeeping. It was waking me up.

Location, Staff, Receptionist- lovely lovely ladies!!

Stayed in June 2025