Hodnocení – Hotel Am Konzerthaus - MGallery Collection 4 hvězdiček

Vážený Jaroslav, děkujeme Vám za Vaši zpětnou vazbu. Jsme rádi, že jste byli spokojeni s naší lokalitou a s parkováním. Naším cílem je zajistit pohodlný pobyt pro všechny naše hosty a těší nás, že jsme splnili Vaše očekávání. Doufáme, že Vás budeme moci přivítat i při Vaší další návštěvě. S pozdravem, Katarina Panacz Front Office Agent

Vážený Jaroslav, děkujeme Vám za Vaši zpětnou vazbu. Jsme rádi, že jste byli spokojeni s naší lokalitou a s parkováním. Naším cílem je zajistit pohodlný pobyt pro všechny naše hosty a těší nás, že jsme splnili Vaše očekávání. Doufáme, že … Zobrazit více

Dear Milan, thank you for taking the time to provide us with your honest feedback about your recent stay. We sincerely apologize that your experience did not meet your expectations. Your detailed comments are invaluable to us as we strive to identify areas for improvement. First and foremost, we are deeply sorry that the breakfast and dinner did not meet your expectations. The quality of our food and beverage offerings is a central focus of our service, and we will promptly review these aspects to ensure improvements are made. Regarding the service at the bar and the selection in your room's minibar, we are disappointed to hear that you did not receive the attention and variety you anticipated. Our bar and room service teams will undergo additional training to ensure that every guest receives attentive and courteous service. Your specific feedback about the bathroom facilities in our Deluxe room is also concerning. We will conduct an immediate review to ensure all rooms meet our high standards and address any inconveniences promptly. It is our utmost priority to provide each guest with a comfortable and enjoyable stay, and we deeply regret that we fell short on this occasion. We appreciate your openness and encourage you to reach out directly if you have further comments or would like to provide more details about your stay. Thank you once again for sharing your feedback with us. We sincerely hope to have the opportunity to provide you with an improved experience during a future visit. Kind regards, Florian Schweder Front Office Manager

Dear Milan, thank you for taking the time to provide us with your honest feedback about your recent stay. We sincerely apologize that your experience did not meet your expectations. Your detailed comments are invaluable to us as we strive … Zobrazit více

Dear Ms Lucie, thank you for taking your time to write a feedback. We are delighted to hear that you enjoyed your stay with us and that the Sightseeing spot were in walking distance. We are looking forward to welcoming you back in our Hotel. Kind regards The Hotel am Konzerthaus - Mgallery Team

Dear Ms Lucie, thank you for taking your time to write a feedback. We are delighted to hear that you enjoyed your stay with us and that the Sightseeing spot were in walking distance. We are looking forward to welcoming you back in our Ho… Zobrazit více

Dear Michaela, Thank you for your glowing review! We're delighted to hear that you enjoyed our fantastic breakfast with its rich selection. We look forward to welcoming you back soon! Kind regards, Victoria - Reception, Hotel Am Konzerthaus

Dear Michaela, Thank you for your glowing review! We're delighted to hear that you enjoyed our fantastic breakfast with its rich selection. We look forward to welcoming you back soon! Kind regards, Victoria - Reception, Hotel Am Konzer… Zobrazit více

Dear Andrej, thank you for your review regarding your stay at the Hotel Am Konzerthaus Vienna - MGallery, we really appreciate it. We're sorry for the inconveniences about the slippers and bathrobes, I made of it and despite evrything we will do our best to improve ourselves on your next visit in the future. So we hope to welcome you back soon. Bets regards, Victoria - Hotel Am Konzerthaus

Dear Andrej, thank you for your review regarding your stay at the Hotel Am Konzerthaus Vienna - MGallery, we really appreciate it. We're sorry for the inconveniences about the slippers and bathrobes, I made of it and despite evrything we… Zobrazit více

Dear Ms. Eva, Thank you very much for your review! We are glad that you liked your stay and apologize for the noises of the Air conditioning and I will inform my collegues to resolve the difficulty. I hope to see you back either way! Best wishes Laureta

Dear Ms. Eva, Thank you very much for your review! We are glad that you liked your stay and apologize for the noises of the Air conditioning and I will inform my collegues to resolve the difficulty. I hope to see you back either way! Be… Zobrazit více