Reviews of Ibis Budget Graz City 2 stars
Neubaugasse 11, Lend, 8020 Graz, Austria
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Reviewed: 4 September 2025 · Stayed in August 2025
Verified reviewVery close to centre. Location is perfect. Also lots of pubs around in the latin district.
Nothing much. For the price the place is OK. Typical low budget hotel. The good thing about it is the its close proximity to the city centre. Everything in walking distance.
Reviewed: 3 September 2025 · Stayed in August 2025
Verified reviewReviewed: 3 September 2025 · Stayed in August 2025
Verified reviewReviewed: 2 September 2025 · Stayed in August 2025
Verified reviewReviewed: 1 September 2025 · Stayed in August 2025
Verified reviewThe location
The staff, the parking
Reviewed: 31 August 2025 · Stayed in August 2025
Verified reviewIt was ok
Styles of beds
Reviewed: 28 August 2025 · Stayed in August 2025
Verified reviewUnkompliziert Check in /out
Reviewed: 27 August 2025 · Stayed in August 2025
Verified reviewEverything was fine, the staff very kind.
Good value for money.
Dear Mojca, Thank you for leaving us some feedback on your stay! We are very happy to see you had a good time with us and especially grateful for your kind words for our staff. We always strive to create a happy and welcoming atmosphere and will gladly pass your praise on to our staff. We hope to be able to see you again some time in the future! Best regards, Hannah
Dear Mojca, Thank you for leaving us some feedback on your stay! We are very happy to see you had a good time with us and especially grateful for your kind words for our staff. We always strive to create a happy and welcoming atmosphere and… Show more
Reviewed: 27 August 2025 · Stayed in August 2025
Verified reviewNothing
This is the worst ibis and other similar level hotel I ever stated. The breakfast cost 12 euro per person but much worse than a youth hotel. The staff are not professional with limited English communication. I booked three rooms with breakfast for a family stay, and had a late wake up. My family members in another two two rooms were rejected to eat breakfast simply because they put all 6 breakfast tickets under my room only, and reject to check and listen any explanation even for two 80 years old people. Not only a silly mistake they did but the unfriendly attitude and unwilling to check and help that is really substandard.
Hello, Thank you for taking the time to leave us some feedback on your stay with us. We are very sorry to hear you had such a bad experience during your stay with us, especially with some unfortunate an avoidable mistakes on our part. We will raise this with our staff to ensure similar mistakes are not repeated in the future. We hope the rest of your time in Graz was pleasant. Best regards, Hannah
Hello, Thank you for taking the time to leave us some feedback on your stay with us. We are very sorry to hear you had such a bad experience during your stay with us, especially with some unfortunate an avoidable mistakes on our part. We wi… Show more
Reviewed: 26 August 2025 · Stayed in August 2025
Verified reviewGreat location in the center of the city, close to shops, bars, and restaurants, yet in a really quiet area. We stayed for one night and found the room perfect for a short stay. The breakfast was good, and overall, it’s great value for the money.”
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Dear Naja, Thank you for your rating and comment. We are happy to see you had a good stay with us and that you could take full advantage of our downtown location! We hope to be able to host you again on a future trip to our lovely city. Best regards, Hannah
Dear Naja, Thank you for your rating and comment. We are happy to see you had a good stay with us and that you could take full advantage of our downtown location! We hope to be able to host you again on a future trip to our lovely city. Bes… Show more
Reviewed: 25 August 2025 · Stayed in August 2025
Verified reviewLocation is very close to city center, shops and cafe's everywhere. Easy check in check out
Parking is very limited and very expensive everywhere nearby
Dear Gábor, Thank you for your rating and comment. We are glad to see you had an overall good stay with us and found our check-in and -out procedures comfortable. Parking is also available to hotel guests in the public garage directly underneath the hotel for a reduced price. Tickets are available at reception upon request. Best regards, Hannah
Dear Gábor, Thank you for your rating and comment. We are glad to see you had an overall good stay with us and found our check-in and -out procedures comfortable. Parking is also available to hotel guests in the public garage directly under… Show more
Reviewed: 25 August 2025 · Stayed in August 2025
Verified reviewGood breakfast, good location, easy access, budget friendly, and friendly staff.
No AC.
Dear Anonymous, Thank you for you rating and comments. We are happy to see you had an overall good stay with us and especially glad to hear your praise for our staff! Kind words are always appreciated. Every room is equipped with an A/C unit. If there is trouble with it, our reception staff are always happy to help. Best regards, Hannah
Dear Anonymous, Thank you for you rating and comments. We are happy to see you had an overall good stay with us and especially glad to hear your praise for our staff! Kind words are always appreciated. Every room is equipped with an A/C… Show more
Reviewed: 25 August 2025 · Stayed in August 2025
Verified reviewReviewed: 24 August 2025 · Stayed in August 2025
Verified reviewReviewed: 20 August 2025 · Stayed in June 2025
Verified reviewReviewed: 17 August 2025 · Stayed in July 2025
Verified reviewVery close to old city
All good
Dear Anonymous, Thank you for your rating and comment. We are happy to see you had a good stay with us and hope to be able to welcome you back some time in the future! Best regards, Hannah
Reviewed: 17 August 2025 · Stayed in June 2025
Verified reviewit was neat I guess and cozy in general. Good electronics.
When we had problems with parking garage and entrance due to the digitalized system, the lady where reception sits was just staring at us! She said she couldn’t help. Same with parking garage, it took us a while to find a hotel staff to help us get out without double paying for the garage.
Dear Bujar, Thank you for your rating and comment. We are very sorry to hear you had an unpleasant experience with our staff and will be raising this issue with them. In general we always strive to create a warm, welcoming atmosphere and help out where we can. We hope your time in Graz in general was well-spent and that you'd consider giving us a second chance to earn back your trust! Best regards Hannah
Dear Bujar, Thank you for your rating and comment. We are very sorry to hear you had an unpleasant experience with our staff and will be raising this issue with them. In general we always strive to create a warm, welcoming atmosphere and he… Show more
Reviewed: 17 August 2025 · Stayed in August 2025
Verified reviewReviewed: 16 August 2025 · Stayed in August 2025
Verified reviewReviewed: 12 August 2025 · Stayed in July 2025
Verified reviewReviewed: 11 August 2025 · Stayed in August 2025
Verified reviewThis was by far the worst hotel I have ever stayed in. The room felt like a bare prison cell – no warmth, no comfort, no basic amenities. No hair dryer, no fridge, and the sink was awkwardly in the bedroom instead of the bathroom. The place felt depressing and cheap despite the high price. Absolutely no attention to guest comfort. If you value your money, your sleep, or your mood, avoid this place completely.
Dear Lilac, Thank you for leaving us a rating and comment on your experience. We're very sorry to see you were so disappointed with your stay with us and that the room facilities could not live up to your expectations. Unfortunately, at only 11m², our rooms really are quite small, and we can therefore not offer mini fridges or kettles in the rooms. Hair dryers can be borrowed from our reception against a small cash deposit. We hope the rest of your time in Graz was well spent! Best regards, Hannah
Dear Lilac, Thank you for leaving us a rating and comment on your experience. We're very sorry to see you were so disappointed with your stay with us and that the room facilities could not live up to your expectations. Unfortunately, at… Show more
Reviewed: 11 August 2025 · Stayed in July 2025
Verified reviewLocation
We booked a double bed and a single bed for a 3 year old, but the child bed was a bunk bed for children above 12 years old only, so we ended up all sleeping in the double bed, which was quite uncomfortable.
Dear Paul, Thank you for leaving us a rating and comment. We apologize for the miscommunication. The bunk beds are suitable for children UP TO 12 years of age. We hope the rest of your time in Graz was well-spent and that you'll consider giving us another chance to earn back your trust. Best regards, Hannah
Dear Paul, Thank you for leaving us a rating and comment. We apologize for the miscommunication. The bunk beds are suitable for children UP TO 12 years of age. We hope the rest of your time in Graz was well-spent and that you'll conside… Show more
Reviewed: 11 August 2025 · Stayed in August 2025
Verified reviewReviewed: 10 August 2025 · Stayed in August 2025
Verified reviewReviewed: 9 August 2025 · Stayed in August 2025
Verified reviewFor the price it was totally fine - and the location is great.
It is tiny, there is no separate bathroom.
Dear Verena, Thank you very much for your rating and comment. We are glad to see you had an overall good stay with us, despite the room facilities not quite living up to your expectations. Best regards, Hannah