Reviews of Ibis Wien Messe 3 stars
Lassallestraße 7a, 02. Leopoldstadt, 1020 Vienna, Austria
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Reviewed: 7 September 2025 · Stayed in September 2025
Verified reviewQuite place
Nothing
Reviewed: 3 September 2025 · Stayed in July 2025
Verified reviewReviewed: 2 September 2025 · Stayed in August 2025
Verified reviewClose to metro station, was decent for a short stay
Reviewed: 30 August 2025 · Stayed in August 2025
Verified reviewlocation & view
- soap bottle empty and not changed in the shower - (few) plugs far of the beds - breakfast was cheep for Austria & price, even compared to the close IBIS budget - not allowed to take my breakfast at 9h50 even if everything was still installed and 6 persons were taking theirs
Dear Guest, Thank you for sharing your detailed feedback with us. We’re pleased that you enjoyed the location and the view, but we’re truly sorry to hear about the shortcomings you experienced. The empty soap dispenser and the limited availability of power outlets near the beds should not have happened, and we will address this with our team. Regarding breakfast, we regret that it did not meet your expectations and apologize for the inconvenience caused by the closing time. We hope you will give us another opportunity to welcome you and provide a much better experience. Sincerely, Daniela Assistant to General Manager
Dear Guest, Thank you for sharing your detailed feedback with us. We’re pleased that you enjoyed the location and the view, but we’re truly sorry to hear about the shortcomings you experienced. The empty soap dispenser and the limited av… Show more
Reviewed: 27 August 2025 · Stayed in July 2025
Verified reviewReviewed: 27 August 2025 · Stayed in July 2025
Verified reviewReviewed: 26 August 2025 · Stayed in August 2025
Verified reviewThe room was good. Had a comfortable stay. Connectivity was best.
Kettle was not provided.
Dear Guest, Thank you very much for your kind feedback! We’re glad to hear that you enjoyed the room, had a comfortable stay, and appreciated the excellent connectivity. Please note that kettles are not part of the standard room equipment. We hope to welcome you back again soon! Sincerely, Daniela Assistant to General Manager
Dear Guest, Thank you very much for your kind feedback! We’re glad to hear that you enjoyed the room, had a comfortable stay, and appreciated the excellent connectivity. Please note that kettles are not part of the standard room equipmen… Show more
Reviewed: 24 August 2025 · Stayed in August 2025
Verified reviewReviewed: 24 August 2025 · Stayed in August 2025
Verified reviewReviewed: 20 August 2025 · Stayed in August 2025
Verified reviewDecent breakfast
Poor cleaning, moody staff complaining they are tired hungry and with babies home as an excuse for their poor manners and slow moving paper filling. Bad was stained, walks dirty all over the hotel, extremely dirty windows
Dear Guest, Thank you for your feedback. We’re glad you found the breakfast decent. We sincerely apologize for the issues you encountered with cleanliness and cleaning staff behavior. Please be assured that our team takes guest concerns seriously, and any problems can always be reported to the reception so we can work on solutions immediately. We appreciate your comments as they help us improve. Sincerely, Daniela Assistant to General Manager
Dear Guest, Thank you for your feedback. We’re glad you found the breakfast decent. We sincerely apologize for the issues you encountered with cleanliness and cleaning staff behavior. Please be assured that our team takes guest concerns … Show more
Reviewed: 18 August 2025 · Stayed in August 2025
Verified reviewIt was clean, great value for money. Staff was nice. Close to what we wanted to see. Parking is tricky and doesn't work well but it's not their fault it's run by another company. A thousand thanks to Mercedes for her kindness for several days. Keep it for a long time because of such a workforce you have good memories of a hotel. The cleaners took away a huge amount of our change bottles.
Dear Guest, Thank you for sharing your detailed feedback with us. We are pleased to hear that you enjoyed the cleanliness, value for money, and especially the friendliness of our colleague Mercedes – we will gladly pass on your kind words to her. Regarding the parking, you are right: it is a public garage operated by another company, so unfortunately we have no influence on its functioning. We are, however, very sorry to read your comment about the missing change bottles. This does not reflect our standards, and we kindly ask that in such cases you always inform the reception immediately so that we can investigate and find a solution on the spot. We hope to welcome you again soon! Sincerely, Daniela Assistant to General Manager
Dear Guest, Thank you for sharing your detailed feedback with us. We are pleased to hear that you enjoyed the cleanliness, value for money, and especially the friendliness of our colleague Mercedes – we will gladly pass on your kind words… Show more
Reviewed: 16 August 2025 · Stayed in August 2025
Verified reviewReviewed: 11 August 2025 · Stayed in August 2025
Verified reviewBreakfast was great.
Dear Guest, Thank you for your kind words! We're happy to hear you enjoyed the breakfast. We look forward to welcoming you again soon! Sincerely, Daniela Assistant to General Manager
Reviewed: 9 August 2025 · Stayed in August 2025
Verified reviewReviewed: 8 August 2025 · Stayed in August 2025
Verified reviewGreat value for the price, spotless clean, friendly staff.
A little bit complicated position of the parking pay machine in another building
Dear Guest, Thank you for your positive feedback! We're happy you enjoyed your stay and found our hotel clean with friendly staff. Please note that the parking is in a public garage located in another building, which can sometimes be a bit tricky to find. We appreciate your understanding and look forward to welcoming you again! Sincerely, Daniela Assistant to General Manager
Dear Guest, Thank you for your positive feedback! We're happy you enjoyed your stay and found our hotel clean with friendly staff. Please note that the parking is in a public garage located in another building, which can sometimes be a b… Show more
Reviewed: 26 July 2025 · Stayed in July 2025
Verified reviewReviewed: 20 July 2025 · Stayed in July 2025
Verified reviewI stayed at Ibis Wien Messe in mid-July and, as always, was very satisfied with my stay! My room was on the 6th floor. The hotel was pleasantly quiet, allowing for a peaceful and relaxing rest. The location is excellent it is easy and quick to get to the center of Vienna, with metro and public transport stops nearby. The main historical sights are just a few minutes away by public transport. I would especially like to mention the staff the hotel employees are very friendly, always ready to help and answer any questions. Breakfasts are delicious, and the overall atmosphere in the hotel is cozy and comfortable. Everything you need for a good stay is here. I will be happy to come back again and always recommend Ibis Wien Messe to anyone looking for a convenient place in a central area of Vienna!
Dear Guest, Thank you so much for your kind and thoughtful review! We’re delighted to hear that you enjoyed a peaceful and comfortable stay at Ibis Wien Messe. It's great to know our central location, quiet rooms, and friendly team helped make your visit to Vienna a memorable one. We're especially pleased that you found the breakfast delicious and the overall atmosphere cozy. Your recommendation truly means a lot to us, and we’d be happy to welcome you back anytime. Safe travels until then! Sincerely, Daniela Assistant to General Manager
Dear Guest, Thank you so much for your kind and thoughtful review! We’re delighted to hear that you enjoyed a peaceful and comfortable stay at Ibis Wien Messe. It's great to know our central location, quiet rooms, and friendly team helpe… Show more
Reviewed: 19 July 2025 · Stayed in July 2025
Verified reviewReviewed: 16 July 2025 · Stayed in June 2025
Verified reviewReviewed: 15 July 2025 · Stayed in June 2025
Verified reviewReviewed: 11 July 2025 · Stayed in April 2025
Verified reviewI stayed at ibis Wien Messe during a recent trip to Vienna for a conference, and overall, it was a solid choice for convenience and value. The hotel is ideally located just a short walk from the Vienna International Centre and Messe Wien Convention Center, making it perfect for business travelers. It's also very close to the U-Bahn (metro), which made getting around the city quick and stress-free. The area has several casual dining spots and grocery options nearby, and the hotel itself is exactly what you'd expect from an ibis: clean, functional, and no-frills. One thing to note: the surrounding neighborhood includes a few adult entertainment venues and brothels, which might be surprising if you're not expecting it. That said, the area felt safe, and it didn’t impact my stay—just something to be aware of depending on your travel preferences or if you're with family. All in all, ibis Wien Messe offers great value and unbeatable access to the metro and convention center—just with a slightly colorful neighborhood vibe.
The room at ibis Wien Messe is a study in restraint—like someone designed it with a PowerPoint template and a strict no-joy policy. My partner and I spent the stay intermittently playing “Is this hotel room nicer than a Finnish prison?” The game never got old. The answer? It depends on how much you value a window that opens versus decent bedding. Let’s talk about that bedding. The mattress had the give of compressed plywood, and the pillows were somewhere between decorative and tragic. If you enjoy the sensation of sleeping on a folded bath towel, you’re in for a treat. Décor-wise, the vibe is early 2000s airport lounge: laminate headboards, built-in furniture, and lighting that feels both industrial and emotionally distant. Functional? Yes. Inviting? Absolutely not. But at least everything was clean and worked as intended. There’s no minibar, no closet (just a hanging rack), and no frills—but also no unpleasant surprises. No surprises of any kind, really. The lobby staff maintained a consistent vibe of mild confusion and profound unhelpfulness—particularly when we asked about storing our bags after checking out, a request that was met with the kind of reluctant sigh usually reserved for jury duty or helping someone move a couch.
Dear Guest, Thank you for your detailed and candid review. We're glad to hear that you found our location convenient for both the Messe Wien Convention Center and public transportation, and that the cleanliness and functionality of the hotel met your expectations. We’re sorry, however, that other aspects of your stay didn’t live up to your needs or expectations. Your comments about the room comfort, décor, and service experience at the front desk are taken seriously. Our goal is to provide not just efficiency, but also warmth and comfort, and we regret that this didn’t come through during your visit. Please know that we’re constantly working to improve both our amenities and guest experience, and your detailed feedback is extremely valuable in that effort. We also understand that the surrounding neighborhood may not suit every travel preference, though we're glad it didn’t negatively impact your overall experience. Thank you again for taking the time to share your thoughts. We hope to have the opportunity to welcome you again in the future. Sincerely, Gerhard Tuschetschläger General Manager
Dear Guest, Thank you for your detailed and candid review. We're glad to hear that you found our location convenient for both the Messe Wien Convention Center and public transportation, and that the cleanliness and functionality of the hot… Show more
Reviewed: 11 July 2025 · Stayed in July 2025
Verified reviewThe lables for food were missing which make me difficulte to havea more diverse breakfast
Please see previous answer
Dear Guest, Thank you for your feedback! We’re sorry to hear that the lack of food labels made it difficult for you to enjoy a more varied breakfast. We understand how important clear labeling can be, especially for guests with dietary preferences or restrictions. Your comments have been noted and will be shared with our breakfast team to help improve the overall experience. We appreciate you bringing this to our attention. Sincerely, Gerhard Tuschetschläger General Manager
Dear Guest, Thank you for your feedback! We’re sorry to hear that the lack of food labels made it difficult for you to enjoy a more varied breakfast. We understand how important clear labeling can be, especially for guests with dietary p… Show more
Reviewed: 4 July 2025 · Stayed in May 2025
Verified reviewThe hotel is in a nice location—just a short walk to the metro and about 10 minutes from the train station with direct access to the airport. The room wasn't something special, but clean, comfortable, and quiet.
The windows lacked proper blackout curtains. Since I stayed in May, the early sunrise meant I was woken up by sunlight at 6:00 AM. I ended up buying a sleep mask for the rest of my stay.
Dear Guest, Thank you for your detailed feedback! We’re pleased to hear you enjoyed our convenient location and that your room offered a clean and quiet environment. Regarding the curtains, we understand how important a dark room can be for quality sleep. We’re sorry for the inconvenience this caused during your stay. For future visits, please feel free to reach out to our reception team—sleep masks are available at the front desk upon request. We hope to have the opportunity to welcome you again! Sincerely, Gerhard Tuschetschläger General Manager
Dear Guest, Thank you for your detailed feedback! We’re pleased to hear you enjoyed our convenient location and that your room offered a clean and quiet environment. Regarding the curtains, we understand how important a dark room can be f… Show more
Reviewed: 30 June 2025 · Stayed in June 2025
Verified reviewReviewed: 24 June 2025 · Stayed in June 2025
Verified reviewNothing of pleasant
The first evening i had to wash myself with cold water because it didn’t arrive any hot water for atleast 10 minutes. The hotel need a serious renovation, seems like it got stucked in the 80’s
Dear Guest, Thank you for sharing your experience. We regret to hear that your stay did not meet expectations and especially that you encountered issues with hot water. Please accept our sincere apologies for the inconvenience caused. Our team is always available to assist immediately in such cases, and we are sorry we missed the opportunity to resolve this during your stay. We understand your feedback regarding the condition of the hotel and will certainly take it into consideration as we plan future improvements. Your comments help us identify areas where we can do better. Thank you again for your honest feedback. Sincerely, Gerhard Tuschetschläger General Manager
Dear Guest, Thank you for sharing your experience. We regret to hear that your stay did not meet expectations and especially that you encountered issues with hot water. Please accept our sincere apologies for the inconvenience caused. Our… Show more