Reviews of ibis Wien City 3 stars
Schönbrunner Straße 92, 05. Margareten, 1050 Vienna, Austria
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Reviewed: 2 September 2025 · Stayed in August 2025
Verified reviewThe staff was polite, the room was clean and the breakfast was very rich
The overall aspect was obsolete especially in the main hall (the bar, the furniture, the colors ). Because of that the first impression wasn't quite a good one. The hotel could really use a major renovation and a boost of freshness.
Reviewed: 1 September 2025 · Stayed in August 2025
Verified reviewReviewed: 30 August 2025 · Stayed in August 2025
Verified reviewReviewed: 29 August 2025 · Stayed in August 2025
Verified reviewVery good breakfast
Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Branko Kristic Hotel Manager
Reviewed: 29 August 2025 · Stayed in August 2025
Verified reviewClean, great breakfast, friendly and helpful staff. Had a great stay! Metro U4 brings you almost everywhere.
One elevator is really not enough. Neighborhood is somewhat gloomy in the evening, especially near the metro station.
Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Branko Kristic Hotel Manager
Reviewed: 27 August 2025 · Stayed in August 2025
Verified reviewReviewed: 26 August 2025 · Stayed in August 2025
Verified reviewReviewed: 26 August 2025 · Stayed in August 2025
Verified reviewThe room was very clean and it was comfortable. And it was new. The elevator is super fast. The breakfast was perfect, abundant and with options. The location was better than I expected. When I watched the map I was afraid it was bit far, but with the green metro you are everywhere in very short time. And the hotel is close to the stop.
Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Branko Kristic Hotel Manager
Reviewed: 25 August 2025 · Stayed in August 2025
Verified reviewReviewed: 23 August 2025 · Stayed in August 2025
Verified reviewReviewed: 22 August 2025 · Stayed in July 2025
Verified reviewRoom was very clean and tidy. Staff were very friendly and approachable. Location is great. You can get the metro.
Reviewed: 22 August 2025 · Stayed in August 2025
Verified reviewThe location of the hotel is good, close to the metro station.
The bed was not clean, stains on the sheet and dirty. The hotel is very old and stuffy. We had to pay cash, their card payment didn’t work for days… This was the most annoying part. The breakfast was not very good, very poor choices and not feeling fresh. There is only one slow elevator, had to wait for very long. The cards dont work after a day if you put it next to phone or wallet, which is crazy.
Dear Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, Branko Kristic Hotel Manager
Dear Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's a… Show more
Reviewed: 20 August 2025 · Stayed in August 2025
Verified reviewLocation convenient with subway. The breakfast options were good. Maybe add a second coffee machone
We had problems with our door lock and the first two complaints were met with indifference by thr night staff. Finally the day young lady took us seriously, and sent a technician who finally fixed the problem.
Dear Guest, Thank you for taking the time to share your feedback. I will have a word with the colleague form the night shift to improve his attitude. Anyway, we do hope to welcome you back to our hotel very soon! Sincerely, Branko Kristic Hotel Manager
Dear Guest, Thank you for taking the time to share your feedback. I will have a word with the colleague form the night shift to improve his attitude. Anyway, we do hope to welcome you back to our hotel very soon! Sincerely, Branko Kristic… Show more
Reviewed: 20 August 2025 · Stayed in August 2025
Verified reviewGreat location. Beautiful sights from the back terrace of the hotel. Really close to metro station that would easily take you to city center. Staff was really helpful and friendly. Would definitely come back again.
Reviewed: 19 August 2025 · Stayed in August 2025
Verified reviewAmazing comfy beds
Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Branko Kristic Hotel Manager
Reviewed: 18 August 2025 · Stayed in July 2025
Verified reviewReviewed: 18 August 2025 · Stayed in July 2025
Verified reviewReviewed: 18 August 2025 · Stayed in May 2025
Verified reviewReviewed: 17 August 2025 · Stayed in August 2025
Verified reviewReviewed: 16 August 2025 · Stayed in August 2025
Verified reviewReviewed: 16 August 2025 · Stayed in August 2025
Verified reviewThe Location is very good,a really nice neighbourhood and close to the U-bahn.The breakfast was really nice and tasty.The eggs and sausages were top for me.Also the room was quite clean and the bed was comfy.
Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Branko Kristic Hotel Manager
Reviewed: 15 August 2025 · Stayed in August 2025
Verified reviewReviewed: 13 August 2025 · Stayed in August 2025
Verified reviewThe hotel staffs was very helpful and dedicated to guests
Unlike the staff, the hotel manager (may be owner)was rather rude, which made me feel uncomfortable. When technical issues arose at the hotel, they were unable to provide a solution due to absence of tehcnicians. In addition, the breakfast was poor with respect to its price.
Reviewed: 12 August 2025 · Stayed in August 2025
Verified reviewI am disappointed with the breakfast, not finding fresh fruit. They put a basket with apples at their last stage/rotten....for days... Please don't present this to clients who are paying for a stay at your hotel! I suggest also cleaning the ashtrays outside on breakfast tables, it's yucky!
Dear Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. I will check and improve the situation with the breakfast r If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, Branko Kristic Hotel Manager
Dear Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's a… Show more
Reviewed: 11 August 2025 · Stayed in July 2025
Verified review