Comentários de InterContinental Wien by IHG 5 estrelas

Dear Pedro Rogerio, Thank you for your kind feedback! We're glad you enjoyed our central location, excellent breakfast, and overall cleanliness. We’re sorry to hear that the bed and bathroom setup did not fully meet your expectations. Your comments are appreciated and will help us as we look for ways to improve comfort for our guests. We hope to welcome you back again soon! Best regards, Kateryna Khrapko Assistant Front Office Manager

Dear Pedro Rogerio, Thank you for your kind feedback! We're glad you enjoyed our central location, excellent breakfast, and overall cleanliness. We’re sorry to hear that the bed and bathroom setup did not fully meet your expectations. … Mostrar mais

Dear Cristiane, Thank you for your feedback! We are delighted that you liked our new furniture and wardrobes and felt comfortable in your room. We hope to welcome you back soon and provide you with a thoroughly enjoyable stay. Best regards, Kateryna Khrapko Assistant Front Office Manager

Dear Cristiane, Thank you for your feedback! We are delighted that you liked our new furniture and wardrobes and felt comfortable in your room. We hope to welcome you back soon and provide you with a thoroughly enjoyable stay. Best regar… Mostrar mais

Dear Eliane Gisele, Thank you for taking the time to share your feedback! We’re delighted to hear that you found our hotel to be an excellent option in Vienna and appreciated the cleanliness, maintenance, and the value of our Club Lounge and spacious suites. We understand your point about the hotel’s location and hope that the nearby transportation options provided some convenience during your stay. Your suggestion regarding renovation and modernization is greatly appreciated, and we’ll certainly keep it in mind as we strive to enhance our guests’ experience. We hope to welcome you back soon for another enjoyable stay in Vienna!

Dear Eliane Gisele, Thank you for taking the time to share your feedback! We’re delighted to hear that you found our hotel to be an excellent option in Vienna and appreciated the cleanliness, maintenance, and the value of our Club Lounge an… Mostrar mais

Dear Guest, Thank you very much for your feedback. We are delighted to hear that our bar staff was so fantastic and helpful in organizing your daughter’s birthday celebration. We will be sure to pass along your compliments to the team. We are sorry to hear that your initial room on the 8th floor did not meet your expectations and had an unpleasant smell of mold. We regret that this triggered your allergy, but we are pleased to know that the issue was resolved immediately after you informed us. We take your comments regarding the room size, particularly the bathroom, very seriously. Your feedback helps us to continuously improve our service and facilities. We hope to welcome you back to our hotel despite these inconveniences. Kind regards, Your InterContinental Vienna

Dear Guest, Thank you very much for your feedback. We are delighted to hear that our bar staff was so fantastic and helpful in organizing your daughter’s birthday celebration. We will be sure to pass along your compliments to the team. We… Mostrar mais

Dear Marcos Antonio, Thank you for your positive feedback! We're glad you enjoyed our location, service, and excellent breakfast. We appreciate your feedback about the carpet and will take it into consideration for future improvements. We hope to welcome you back again soon. With kindest regards, InterContinental Vienna

Dear Marcos Antonio, Thank you for your positive feedback! We're glad you enjoyed our location, service, and excellent breakfast. We appreciate your feedback about the carpet and will take it into consideration for future improvements. … Mostrar mais

Dear Rui, We appreciate your nice feedback regarding our allocation and our restaurant. We are sorry to read, that not all areas of our hotel have met your expectations but I am happy to inform you that there is a renovation planned in the near future. We hope that your were still able to enjoy the city and had a great vacation. We would be pleased to welcome you back soon. Best regards, Renate Filzmoser Guest Experience Manager

Dear Rui, We appreciate your nice feedback regarding our allocation and our restaurant. We are sorry to read, that not all areas of our hotel have met your expectations but I am happy to inform you that there is a renovation planned in the… Mostrar mais

Dear Boris, Thank You for your stay with us and for taking the time to review our Hotel. You are right, our classic rooms are rather on the small size, back in the days we where the first International Hotel in Vienna, that had non sharing bathrooms in every room. Standards were different back then. Next time, do try our Premium Rooms, they are bigger, located in the corners & bathrooms are spacious. Happy to hear you enjoyed our Breakfast & the service provided by my colleagues. Hope to see you in the future, latest after our Renovation which shall take place end of 2025. Kind Regards, Joao Everard Front Office Manager

Dear Boris, Thank You for your stay with us and for taking the time to review our Hotel. You are right, our classic rooms are rather on the small size, back in the days we where the first International Hotel in Vienna, that had non sharing … Mostrar mais

Dear Pedro! Thank you for sharing your experience with us. We are sincerely sorry to hear that your arrival did not go smoothly and that there were issues with your room. It is unfortunate that you forgot your luggage and subsequently found out that there was no room available for you, even though you had booked and paid in advance. This is certainly not an acceptable situation, and we apologize sincerely for the inconvenience caused to you. We would like to assure you that we will address this matter within our internal teams to ensure that such incidents do not happen again in the future. It is our goal to provide our guests with a seamless and enjoyable stay, and we sincerely regret that we did not achieve this during your visit. We hope that by offering you an alternative room and making additional efforts to accommodate you, we were still able to provide some level of satisfaction. We would be delighted to have the opportunity to prove to you in the future that this was an isolated incident and that we can meet your expectations. Thank you for your feedback, as it helps us to improve our service quality. We hope that you will give us another chance in the future to convince you of our hotel and our service.

Dear Pedro! Thank you for sharing your experience with us. We are sincerely sorry to hear that your arrival did not go smoothly and that there were issues with your room. It is unfortunate that you forgot your luggage and subsequently fou… Mostrar mais